The DOI matches its Crossref record; 5 of the 5 references it cites were found in a registry or an index.
Crisis communication online: How medium, crisis type and emotions affected public reactions in the Fukushima Daiichi nuclear disaster
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In the citing paper
“The effectiveness of crisis communication efforts increasingly depends on stakeholders' evaluation of source credibility, which they determine based on perceived expertise and trustworthiness (e.g., Westerman et al. 2014; Utz et al. 2013).”
From Artificial Intelligence in Crisis Communication: Investigating Source Effects and Matched Crisis Responses on Stakeholder Perceptions (2026) · cites this paper as Utz et al. 2013
Self-check
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Citations
Cites
Ellison, N. B., Steinfield, C., & Lampe, C. (2007) · Journal of Computer-Mediated Communication · doi:10.1111/j.1083-6101.2007.00367.x · Cited by 9,939
Organizing and the process of sensemaking
Weick, K. E., Sutcliffe, K. M., & Obstfeld, D. (2005) · Organization Science · doi:10.1287/orsc.1050.0133 · Cited by 6,943
Campbell, M. C., & Kirmani, A. (2000) · Journal of Consumer Research · doi:10.1086/314309 · Cited by 1,342
Narcissism and social networking web sites
Buffardi, L. E., & Campbell, W. K. (2008) · Personality and Social Psychology Bulletin · doi:10.1177/0146167208320061 · Cited by 1,159
Utz, S., & Beukeboom, C. J. (2011) · Journal of Computer-Mediated Communication · doi:10.1111/j.1083-6101.2011.01552.x · Cited by 295
Self-citation
Cited by
Houston, J. B., Hawthorne, J., Perreault, M. F., Park, E. H., Goldstein Hode, M., Halliwell, M. R., Turner McGowen, S. E., Davis, R., Vaid, S., McElderry, J. A., et al. (2015) · Disasters · doi:10.1111/disa.12092 · Cited by 869
Tandoc, E. C., & Takahashi, B. (2017) · New Media & Society · doi:10.1177/1461444816642755 · Cited by 103
Responding to a Health Crisis on Facebook: The Effects of Response Timing and Message Appeal
Huang, Y., & DiStaso, M. (2020) · Public Relations Review · doi:10.1016/j.pubrev.2020.101909 · Cited by 63
Houston, J. B., Spialek, M. L., & First, J. (2018) · Journal of Communication · doi:10.1093/joc/jqy023 · Cited by 63
Zhao, X., Zhan, M., & Ma, L. (2020) · Public Relations Review · doi:10.1016/j.pubrev.2020.101944 · Cited by 52
Metadata
- Authors
- Utz, S., Schultz, F., & Glocka, S.
- Venue
- Public Relations Review
- Publisher
- Elsevier BV
- Published
- 2013-03
- Volume
- 39
- Issue
- 1
- Pages
- 40-46
- ISSN
- 0363-8111 (ISSN-L)
- OpenAlex
- W2087484936
- Cited by
- 575
- References
- 5
- FWCI
- 77.95
- Type
- journal article
- Language
- en
- Open access
- closed
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
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Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
