Cited by 63Public Relations and Crisis CommunicationDigital Marketing and Social MediaCorporate Identity and Reputation

Responding to a Health Crisis on Facebook: The Effects of Response Timing and Message Appeal

Huang, Yan, DiStaso, Marcia·2020·Public Relations Review

Integrity signals

Registry

Crossref · 10.1016/j.pubrev.2020.101909

Cites

53 of 53 references verified0 citation errors · 0 not checkable

Statistics

Recomputing p-values needs the paper’s full text.

Claims the paper makes

We couldn’t retrieve this paper’s full text, so its claims and self-check weren’t run. The registry and citation checks still apply.

Claims other papers make about this one

Each is checked against this paper’s own text: does it say what the citing paper says it does?

  • Contextual factors, including relevancy, timeliness, and perceived usefulness of information, positively influence trust in information from social media.

    “Contextual factors, including the relevancy of information [13], the timeliness of information [13,14,46], and the perceived usefulness of information, positively infuence trust in information from social media.”

Cites

Flagged first, then by citations

1 of the 54 references couldn’t be matched to a known paper.

Cited by

Sorted by citations

Authors
Huang, Y., & DiStaso, M.
Affiliations
  • University of Houston (US)
  • University of Florida (US)
Corresponding author
Huang, Yan
Venue
Public Relations Review
Publisher
Elsevier BV
Published
2020-09
Volume
46
Issue
3
Pages
101909
ISSN
0363-8111 (ISSN-L)
OpenAlex
W3024535498
Cited by
63
References
54
Citations by year
2026: 2 · 2025: 14 · 2024: 8 · 2023: 13 · 2022: 16 · 2021: 7 · 2020: 3
FWCI
11.67
Type
journal article
Language
en
Open access
closed
Locations
Public Relations Review (publishedVersion)
Topics
  • Social Sciences › Communication › Public Relations and Crisis Communication
  • Social Sciences › Sociology and Political Science › Digital Marketing and Social Media
  • Social Sciences › Business, Management and Accounting › Strategy and Management › Corporate Identity and Reputation
Keywords
crisis communication, health crisis, response timing, message appeal, emotional appeal, rational appeals, organizational trust, hospital trusts, perceived credibility, organizational reputation, social media, Facebook, behavioral intention

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

Are you an author, or do you see a problem with this page? Request a review