Business outcomes of product repairability: A survey-based study of consumer repair experiences
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Cost is a structurally decisive factor in repair decisions across product categories.
“who document cost as a structurally decisive factor in repair decisions across product categories”
From Designing for Repair and Extended Lifespan: Consumer Expectations and Economic Constraints (2026) · cites this paper as [35]
The attitude-behavior gap mirrors the well-documented gap between sustainable intentions and actions, and is broadly consistent with EU-level survey data showing that only 32% of Europeans have repaired an item in the past six months, with 39% citing cost and logistical difficulty as deterrents.
“This mirrors the welldocumented gap between sustainable intentions and actions [10,33,35] and is broadly consistent with EU-level survey data showing that only 32% of Europeans have repaired an item in the past six months, with 39% citing cost and logistical difficulty as deterrents [11].”
From Designing for Repair and Extended Lifespan: Consumer Expectations and Economic Constraints (2026) · cites this paper as [35]
Cites
Inadequate Life?Evidence of Consumer Attitudes to Product Obsolescence
Cooper, T. (2004) · Journal of Consumer Policy · doi:10.1007/s10603-004-2284-6 · Cited by 359 · see citing works
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Wieser, H., & Tröger, N. (2018) · Journal of Cleaner Production · doi:10.1016/j.jclepro.2017.11.106 · Cited by 205 · see citing works
Pérez-Belis, V., Braulio-Gonzalo, M., Juan, P., & Bovea, M. D. (2017) · Journal of Cleaner Production · doi:10.1016/j.jclepro.2017.04.143 · Cited by 121 · see citing works
Bovea, M. D., Pérez-Belis, V., & Quemades-Beltrán, P. (2017) · Journal of Environmental Management · doi:10.1016/j.jenvman.2017.02.069 · Cited by 78 · see citing works
Sabbaghi, M., & Behdad, S. (2018) · Resources, Conservation and Recycling · doi:10.1016/j.resconrec.2018.01.015 · Cited by 75 · see citing works
Self-citationRecycling is not enough to make the world a greener place: Prospects for the circular economy
Guo, J., Ali, S., & Xu, M. (2023) · Green Carbon · doi:10.1016/j.greenca.2023.10.006 · Cited by 63 · see citing works
Designing for Repair and Extended Lifespan: Consumer Expectations and Economic Constraints
Čok, V., Rihtaršič, J., Warell, A., & Tavčar, J. (2026) · Sustainability · doi:10.3390/su18126270 · Cited by 1 · see citing works
- Authors
- Sabbaghi, M., Esmaeilian, B., Cade, W., Wiens, K., & Behdad, S.
- Affiliations
- University at Buffalo, State University of New York (US)
- Northern Illinois University (US)
- Corresponding author
- Behdad, Sara
- Venue
- Resources, Conservation and Recycling
- Publisher
- Elsevier BV
- Published
- 2016-05
- Volume
- 109
- Pages
- 114-122
- ISSN
- 0921-3449 (ISSN-L)
- OpenAlex
- W2302342963
- Cited by
- 81
- References
- 1
- Citations by year
- 2026: 10 · 2025: 9 · 2024: 6 · 2023: 13 · 2022: 14 · 2021: 9 · 2020: 5 · 2019: 3 · 2018: 3 · 2017: 7 · 2016: 2
- FWCI
- 12.00
- Type
- journal article
- Language
- en
- Open access
- bronze
- doi.org
- Licence
- Locations
- Resources Conservation and Recycling (acceptedVersion)
- RePEc: Research Papers in Economics (submittedVersion)
- Funders
- National Science Foundation—USA (CMMI-1435908)
- Topics
- Social Sciences › Business, Management and Accounting › Strategy and Management › Sustainable Supply Chain Management
- Social Sciences › Business, Management and Accounting › Marketing › Environmental Sustainability in Business
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Customer Service Quality and Loyalty
- Keywords
- product repairability, purchase intention, purchase recommendation, customer loyalty, product life extension, sustainable consumption
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Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
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