Digital shadow AI risk theory (DART): A framework for managing data disclosure and privacy risks of AI tools at work
Open accessAbstract
The swift adoption of generative and agentic AI tools in workplace settings has introduced new organizational risks related to data disclosure, privacy, and governance. This study introduces the Digital Shadow AI Risk Framework (DART), which identifies and explains the behavioral and organizational risks arising from the informal and often unregulated use of AI tools by employees. DART comprises six interrelated risk dimensions: unintentional disclosure risk, the trust–dependence paradox, data sovereignty conflict, knowledge dilution, the ethical black box problem, and organizational feedback loops. The framework is evaluated using a three-wave survey research combining hypothesis testing and covariance-based structural equation modeling (CB-SEM) across three cross-industry surveys of professionals (Survey-1: N = 374; Survey-2: N = 179; Survey-3: N = 220). Survey-3 introduced multi-item latent measures enabling direct tests of H4, H6, and the full H8 mediation chain (opacity → trust → comfort → disclosure). Results support six of eight hypotheses. Knowledge dilution is confirmed through replication, while data sovereignty conflict consistently operates as a boundary condition rather than a direct predictor. The findings reveal persistent gaps in employee awareness, training, and organizational controls surrounding AI use. DART's contribution lies in distinguishing Shadow AI from traditional Shadow IT by showing how everyday, efficiency-driven AI use embeds risk into routine k…
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A critical governance oversight continues with respect to personal accounts, as faculty and students completely circumvent institutional FERPA protections.
“A critical oversight in governance continues with respect to personal accounts, as faculty and students completely circumvent institutional FERPA protections.”
From A Multi-Dimensional Decision Framework for Evaluating and Selecting AI-Enabled Instructional Technology in U.S. Higher Education (2025) · cites this paper as Sebastian, 2026
A critical governance shortfall is the personal account risk, whereby faculty and students employing personal AI accounts circumvent institutional FERPA protections entirely.
“A critical governance shortfall detected by the procurement analysis is the personal account risk, whereby faculty and students employing personal AI accounts circumvent institutional FERPA protections entirely (Sebastian, 2026).”
From A Multi-Dimensional Decision Framework for Evaluating and Selecting AI-Enabled Instructional Technology in U.S. Higher Education (2025) · cites this paper as Sebastian, 2026
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“Moreover, a critical oversight in governance continues concerning personal account utilization, as faculty and students employing personal AI accounts circumvent institutional FERPA protections entirely (Sebastian, 2026).”
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- Authors
- Sebastian, G.
- Affiliations
- Université de Bordeaux (FR)
- Corresponding author
- Sebastian, Glorin
- ORCID
- Sebastian, Glorin
- Venue
- Technological Forecasting and Social Change
- Publisher
- Elsevier BV
- Published
- 2026-08
- Volume
- 229
- Pages
- 124697
- ISSN
- 0040-1625 (ISSN-L)
- OpenAlex
- W7155494220
- Cited by
- 10
- References
- 19
- Citations by year
- 2026: 10
- FWCI
- 45.44
- Type
- journal article
- Language
- en
- Open access
- hybrid
- doi.org
- Licence
- Locations
- Technological Forecasting and Social Change (publishedVersion, cc-by)
- Funders
- Topics
- Physical Sciences › Computer Science › Information Systems › Information and Cyber Security
- Social Sciences › Sociology and Political Science › Privacy, Security, and Data Protection
- Social Sciences › Safety Research › Ethics and Social Impacts of AI
- Keywords
- shadow AI, generative AI in the workplace, agentic AI, privacy risks, AI governance, data sovereignty, AI opacity, organizational knowledge, responsible AI use
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