The DOI matches its Crossref record; 8 of the 8 references it cites were found in a registry or an index.
Managing the experience co-creation process in tourism destinations: Empirical findings from Naples
Open accessOverview
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Citations
Cites
On the Evaluation of Structural Equation Models
Bagozzi, R. P., & Yi, Y. (1988) · Journal of the Academy of Marketing Science · doi:10.1007/bf02723327 · Cited by 26,163
Evolving to a New Dominant Logic for Marketing
Vargo, S. L., & Lusch, R. F. (2004) · Journal of Marketing · doi:10.1509/jmkg.68.1.1.24036 · Cited by 14,779
Managing the co-creation of value
Payne, A. F., Storbacka, K., & Frow, P. (2008) · Journal of the Academy of Marketing Science · doi:10.1007/s11747-007-0070-0 · Cited by 3,502
Smart tourism: foundations and developments
Gretzel, U., Sigala, M., Xiang, Z., & Koo, C. (2015) · Electronic Markets · doi:10.1007/s12525-015-0196-8 · Cited by 2,589
Co‐creating unique value with customers
Prahalad, C. K., & Ramaswamy, V. (2004) · Strategy & Leadership · doi:10.1108/10878570410699249 · Cited by 2,463 · cited 4×
“Co-creation begins with the shift from a product and firm-centric view to personalized customer experiences (Prahalad & Ramaswamy, 2004a, 2004b).”
BackgroundInfluentialCustomer engagement: exploring customer relationships beyond purchase.
Vivek, S. D., Beatty, S. E., & Morgan, R. M. (2012) · Journal of Marketing Theory and Practice · doi:10.2753/mtp1069-6679200201 · Cited by 2,089
SoCoMo marketing for travel and tourism: Empowering co-creation of value
Buhalis, D., & Foerste, M. (2015) · Journal of Destination Marketing & Management · doi:10.1016/j.jdmm.2015.04.001 · Cited by 545
Managing Co-creation Design: A Strategic Approach to Innovation
Frow, P., Nenonen, S., Payne, A., & Storbacka, K. (2015) · British Journal of Management · doi:10.1111/1467-8551.12087 · Cited by 518
Cited by
Customer-to-customer co-creation practices in tourism: Lessons from Customer-Dominant logic
Rihova, I., Buhalis, D., Gouthro, M. B., & Moital, M. (2018) · Tourism Management · doi:10.1016/j.tourman.2018.02.010 · Cited by 287
Wang, S., Berbekova, A., Uysal, M., & Wang, J. (2024) · Journal of Travel Research · doi:10.1177/00472875221146786 · Cited by 112
Metadata
- Authors
- Buonincontri, P., Morvillo, A., Okumus, F., & van Niekerk, M.
- Venue
- Tourism Management
- Publisher
- Elsevier BV
- Published
- 2017-10
- Volume
- 62
- Pages
- 264-277
- ISSN
- 0261-5177 (ISSN-L)
- OpenAlex
- W2612090482
- Cited by
- 318
- References
- 8
- FWCI
- 47.04
- Type
- journal article
- Language
- en
- Open access
- green
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
How to cite
Cite CoChat for the checks on this page, and the paper for its own findings.
- This page
- CoChat. (2026). Citation check: Managing the experience co-creation process in tourism destinations: Empirical findings from Naples. https://app.cochat.ai/papers/10.1016/j.tourman.2017.04.014
- The paper
- Buonincontri, P., Morvillo, A., Okumus, F., & van Niekerk, M. (2017). Managing the experience co-creation process in tourism destinations: Empirical findings from Naples. Tourism Management. https://doi.org/10.1016/j.tourman.2017.04.014
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
