Experience-involvement, memorability and authenticity: The service provider's effect on tourist experience
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Each is checked against this paper’s own text: does it say what the citing paper says it does?
Unique content inspires tourists to explore new destinations or activities they hadn't considered before.
“Unique content also inspires tourists to explore new destinations or activities they hadn't considered before (Munar and Jacobsen 2014;Zatori et al. 2018).”
From Influencer Marketing and Tourist Behaviour: A Systematic Literature Review of Attitudes, Intentions and Behaviours in Tourism (2026) · cites this paper as Zatori et al. 2018
Cites
Comparative fit indexes in structural models.
Bentler, P. M. (1990) · Psychological Bulletin · doi:10.1037/0033-2909.107.2.238 · Cited by 25,266 · see citing works
Servicescapes: The Impact of Physical Surroundings on Customers and Employees
Bitner, M. J. (1992) · Journal of Marketing · doi:10.2307/1252042 · Cited by 7,271 · see citing works
Methods of coping with social desirability bias: A review
Nederhof, A. J. (1985) · European Journal of Social Psychology · doi:10.1002/ejsp.2420150303 · Cited by 2,340 · see citing works
The role of involvement in attention and comprehension processes
Celsi, R. L., & Olson, J. C. (1988) · Journal of Consumer Research · doi:10.1086/209158 · Cited by 2,070 · see citing works
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Tourism experiences, memorability and behavioural intentions: A study of tourists in Sardinia, Italy
Sthapit, E., Del Chiappa, G., Coudounaris, D. N., & Björk, P. (2019) · Tourism Review · doi:10.1108/tr-03-2019-0102 · Cited by 120 · see citing works
Adolescent addiction to short video applications in the mobile internet era
Lu, L., Liu, M., Ge, B., Bai, Z., & Liu, Z. (2022) · Frontiers in Psychology · doi:10.3389/fpsyg.2022.893599 · Cited by 82 · see citing works
John, S. P., & Supramaniam, K. (2026) · International Journal of Tourism Research · doi:10.1002/jtr.70226 · Cited by 5 · see citing works
- Authors
- Zatori, A., Smith, M. K., & Puczko, L.
- Affiliations
- University of Applied Science Budapest (HU)
- ORCID
- Smith, Melanie K.
- Venue
- Tourism Management
- Publisher
- Elsevier BV
- Published
- 2018-08
- Volume
- 67
- Pages
- 111-126
- ISSN
- 0261-5177 (ISSN-L)
- OpenAlex
- W2793118916
- Cited by
- 388
- References
- 4
- Citations by year
- 2026: 52 · 2025: 65 · 2024: 45 · 2023: 54 · 2022: 62 · 2021: 59 · 2020: 24 · 2019: 21 · 2018: 6
- FWCI
- 62.57
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Tourism Management (publishedVersion)
- Topics
- Social Sciences › Sociology and Political Science › Diverse Aspects of Tourism Research
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Customer Service Quality and Loyalty
- Social Sciences › Business, Management and Accounting › Marketing › Service and Product Innovation
- Keywords
- tourist experience, memorability, authenticity, on-site experience, sightseeing tours, service providers, customization, emotional experience, flow experience, social experience, scale development, tourist satisfaction
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
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