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Cited by 283

The DOI matches its Crossref record; 59 of the 59 references it cites were found in a registry or an index.

Drivers and barriers in adopting Mobility as a Service (MaaS) – A latent class cluster analysis of attitudes

Open access
Alonso-González, María J., Hoogendoorn-Lanser, Sascha, van Oort, Niels, Cats, Oded, Hoogendoorn, Serge·2020·Transportation Research Part A: Policy and Practice

Abstract

Mobility as a Service (MaaS) is expected to significantly change mobility patterns, yet it is still not clear who will embrace this new mobility paradigm and how MaaS will impact passengers’ transportation. In the paper, we identify factors relevant for MaaS adoption based on a survey comprised of over thousand respondents in the Netherlands. We find five clusters in relation to individuals’ inclinations to adopt MaaS in the context of urban mobility. We characterize each of the clusters, allowing for the examining of different customer segments regarding MaaS. The cluster with the highest inclination for future MaaS adoption is also the largest cluster (representing one third of respondents). Individuals in this cluster have multimodal weekly mobility patterns. On the contrary, current unimodal car users are the least likely to adopt MaaS. We identify high (mobility) ownership need and low technology adoption (present in three of the five clusters) as the main barriers that can hinder MaaS adoption. Policies that directly address these two barriers can stimulate MaaS adoption.

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Metadata

Authors
Alonso-González, M. J., Hoogendoorn-Lanser, S., van Oort, N., Cats, O., & Hoogendoorn, S.
Venue
Transportation Research Part A: Policy and Practice
Publisher
Elsevier BV
Published
2020-02
Volume
132
Pages
378-401
ISSN
0965-8564 (ISSN-L)
OpenAlex
W2992692439
Cited by
283
References
59
FWCI
10.42
Type
journal article
Language
en
Open access
bronze

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The paper
Alonso-González, M. J., Hoogendoorn-Lanser, S., van Oort, N., Cats, O., & Hoogendoorn, S. (2020). Drivers and barriers in adopting Mobility as a Service (MaaS) – A latent class cluster analysis of attitudes. Transportation Research Part A: Policy and Practice. https://doi.org/10.1016/j.tra.2019.11.022

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Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.