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Cited by 837

The DOI matches its Crossref record; 79 of the 79 references it cites were found in a registry or an index.

The roles of initial trust and perceived risk in public’s acceptance of automated vehicles

Zhang, Tingru, Tao, Da, Qu, Xingda, Zhang, Xiaoyan, Lin, Rui, Zhang, Wei·2019·Transportation Research Part C: Emerging Technologies
DOI 10.1016/j.trc.2018.11.018
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Abstract

Abstract The purpose of this study was to explore factors affecting users’ acceptance of automated vehicles (AVs, Level 3). A theoretical acceptance model was proposed by extending the Technology Acceptance Model (TAM) with new constructs: initial trust and two types of perceived risk (i.e., perceived safety risk [PSR] and perceived privacy risk [PPR]). It was hypothesized that initial trust was built upon perception factors (i.e., perceived usefulness [PU], perceived ease of use [PEOU], PSR, and PPR) and was a key determinant of AV acceptance. The validity of the model was confirmed with a structure equation modeling analysis based on data collected from 216 survey samples. Results revealed that initial trust was the most critical factor in promoting a positive attitude towards AVs, which, together with PU, determined users’ intention to use AVs. Initial trust could be enhanced by improving PU and reducing PSR associated with AVs. Theoretically, these findings suggest that initial trust offers another and probably more important pathway for other factors to impact consumers’ adoption of systems with uncertainty. Practically, the findings provide guidance for designing interventions aimed at improving public’s acceptance towards AVs.

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Metadata

Authors
Zhang, T., Tao, D., Qu, X., Zhang, X., Lin, R., & Zhang, W.
Venue
Transportation Research Part C: Emerging Technologies
Publisher
Elsevier BV
Published
2019-01
Volume
98
Pages
207-220
ISSN
0968-090X (ISSN-L)
DOI
10.1016/j.trc.2018.11.018
OpenAlex
W2902070640
Cited by
837
References
79
FWCI
67.24
Type
journal article
Language
en
Open access
closed

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CoChat. (2026). Citation check: The roles of initial trust and perceived risk in public’s acceptance of automated vehicles. https://app.cochat.ai/papers/10.1016/j.trc.2018.11.018
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Zhang, T., Tao, D., Qu, X., Zhang, X., Lin, R., & Zhang, W. (2019). The roles of initial trust and perceived risk in public’s acceptance of automated vehicles. Transportation Research Part C: Emerging Technologies. https://doi.org/10.1016/j.trc.2018.11.018

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Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.