The DOI matches its Crossref record; 4 of the 4 references it cites were found in a registry or an index.
Economic and social satisfaction: measurement and relevance to marketing channel relationships
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Citations
Cites
The commitment-trust theory of relationship marketing
Morgan, R. M., & Hunt, S. D. (1994) · Journal of Marketing · doi:10.1177/002224299405800302 · Cited by 22,355
A Paradigm for Developing Better Measures of Marketing Constructs
Churchill, G. A. (1979) · Journal of Marketing Research · doi:10.1177/002224377901600110 · Cited by 16,549
Developing buyer-seller relationships
Dwyer, F. R., Schurr, P. H., & Oh, S. (1987) · Journal of Marketing · doi:10.1177/002224298705100202 · Cited by 9,139
Relationship Quality in Services Selling: An Interpersonal Influence Perspective
Crosby, L. A., Evans, K. R., & Cowles, D. (1990) · Journal of Marketing · doi:10.1177/002224299005400306 · Cited by 4,763
Cited by
Antecedents of B2C Channel Satisfaction and Preference: Validating e-Commerce Metrics
Devaraj, S., Fan, M., & Kohli, R. (2002) · Information Systems Research · doi:10.1287/isre.13.3.316.77 · Cited by 1,205
Relationship quality as a predictor of B2B customer loyalty
Rauyruen, P., & Miller, K. E. (2007) · Journal of Business Research · doi:10.1016/j.jbusres.2005.11.006 · Cited by 1,123
Building, measuring, and profiting from customer loyalty
Watson, G. F., Beck, J. T., Henderson, C. M., & Palmatier, R. W. (2015) · Journal of the Academy of Marketing Science · doi:10.1007/s11747-015-0439-4 · Cited by 375
Wang, P., Huang, Q., & Davison, R. M. (2021) · Information Technology & People · doi:10.1108/itp-09-2019-0490 · Cited by 91
Power imbalance and the dark side of the captive agri-food supplier–buyer relationship
Glavee-Geo, R., Engelseth, P., & Buvik, A. (2022) · Journal of Business Ethics · doi:10.1007/s10551-021-04791-7 · Cited by 64
Metadata
- Authors
- Geyskens, I., & Steenkamp, J.-B. E. M.
- Venue
- Journal of Retailing
- Publisher
- Elsevier BV
- Published
- 2000-03
- Volume
- 76
- Issue
- 1
- Pages
- 11-32
- ISSN
- 0022-4359 (ISSN-L)
- OpenAlex
- W2112596332
- Cited by
- 459
- References
- 4
- FWCI
- 6.65
- Type
- journal article
- Language
- en
- Open access
- green
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- CoChat. (2026). Citation check: Economic and social satisfaction: measurement and relevance to marketing channel relationships. https://app.cochat.ai/papers/10.1016/s0022-4359(99)00021-4
- The paper
- Geyskens, I., & Steenkamp, J.-B. E. M. (2000). Economic and social satisfaction: measurement and relevance to marketing channel relationships. Journal of Retailing. https://doi.org/10.1016/s0022-4359(99)00021-4
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
