The DOI matches its Crossref record; 30 of the 30 references it cites were found in a registry or an index.
The Effects of Music in a Retail Setting on Real and Perceived Shopping Times
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Citations
Cites
Russell, J. A. (1980) · Journal of Personality and Social Psychology · doi:10.1037/h0077714 · Cited by 16,334
(1974) · Medical Entomology and Zoology · Cited by 7,295
Servicescapes: The Impact of Physical Surroundings on Customers and Employees
Bitner, M. J. (1992) · Journal of Marketing · doi:10.2307/1252042 · Cited by 7,271
Cognitive, social, and physiological determinants of emotional state.
Schachter, S., & Singer, J. (1962) · Psychological Review · doi:10.1037/h0046234 · Cited by 6,223
Bem, D. J. (1972) · Advances in Experimental Social Psychology · doi:10.1016/s0065-2601(08)60024-6 · Cited by 5,241 · cited 1×
“Although emotional states affected product evaluations, 1962; Bem, 1972), the causal role of emotional reactionsthese effects were not directly related to the music manipulations.”
BackgroundAtmospheric Effects on Shopping Behavior
Turley, L. W., & Milliman, R. E. (2000) · Journal of Business Research · doi:10.1016/s0148-2963(99)00010-7 · Cited by 1,923
Perceived Control and the Effects of Crowding and Consumer Choice on the Service Experience
Hui, M. K., & Bateson, J. E. G. (1991) · Journal of Consumer Research · doi:10.1086/209250 · Cited by 1,225
Using Background Music to Affect the Behavior of Supermarket Shoppers
Milliman, R. E. (1982) · Journal of Marketing · doi:10.1177/002224298204600313 · Cited by 1,073
Mood States and Consumer Behavior: A Critical Review
Gardner, M. P. (1985) · Journal of Consumer Research · doi:10.1086/208516 · Cited by 1,046
The Influence of Background Music on the Behavior of Restaurant Patrons
Milliman, R. E. (1986) · Journal of Consumer Research · doi:10.1086/209068 · Cited by 934
Cited by
Kim, A. J., & Johnson, K. K. P. (2016) · Computers in Human Behavior · doi:10.1016/j.chb.2015.12.047 · Cited by 490
The Positive and Negative Effects of Switching Costs on Relational Outcomes
Jones, M. A., Reynolds, K. E., Mothersbaugh, D. L., & Beatty, S. E. (2007) · Journal of Service Research · doi:10.1177/1094670507299382 · Cited by 446
Koo, D.-M., & Ju, S.-H. (2010) · Computers in Human Behavior · doi:10.1016/j.chb.2009.11.009 · Cited by 444
Measuring customer experience in physical retail environments
Bustamante, J. C., & Rubio, N. (2017) · Journal of Service Management · doi:10.1108/josm-06-2016-0142 · Cited by 306
From recreation to responsibility: Increasing environmentally responsible behavior in tourism
Su, L., Hsu, M. K., & Boostrom, R. E. (2020) · Journal of Business Research · doi:10.1016/j.jbusres.2018.12.055 · Cited by 283
Metadata
- Authors
- Yalch, R. F., & Spangenberg, E. R.
- Venue
- Journal of Business Research
- Publisher
- Elsevier BV
- Published
- 2000-08
- Volume
- 49
- Issue
- 2
- Pages
- 139-147
- ISSN
- 0148-2963 (ISSN-L)
- OpenAlex
- W2071777165
- Cited by
- 494
- References
- 30
- FWCI
- 16.29
- Type
- journal article
- Language
- en
- Open access
- closed
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Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
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How to cite
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- This page
- CoChat. (2026). Citation check: The Effects of Music in a Retail Setting on Real and Perceived Shopping Times. https://app.cochat.ai/papers/10.1016/s0148-2963(99)00003-x
- The paper
- Yalch, R. F., & Spangenberg, E. R. (2000). The Effects of Music in a Retail Setting on Real and Perceived Shopping Times. Journal of Business Research. https://doi.org/10.1016/s0148-2963(99)00003-x
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
