The DOI matches its Crossref record; 1 of the 1 references it cites were found in a registry or an index.
The future eTourism intermediaries
Abstract
Abstract Hitherto, the travel distribution role has been performed by traditional outgoing travel agents , tour operators and incoming travel agencies. They were supported by computer reservation systems, global distribution systems (GDSs) or tour operators’ videotext systems (or leisure travel networks). These traditional electronic tourism intermediaries (eMediaries), particularly GDSs, progressively consolidated their position. The Internet created the conditions for the emergence of new eMediaries, based on three ePlatforms, namely the Internet, interactive digital television and mobile devices. New eMediaries include a wide range of organisations including suppliers (e.g. airlines, hotels etc) selling direct on the Internet by allowing users to directly access their reservation systems; web-based travel agents; Internet portals and vortals, and auction sites. The expected proliferation of Digital TV and mCommerce will gradually intensify competition further. As a result, traditional eMediaries must reengineer their business processes in order to survive and remain competitive. This exploratory research identifies experts’ opinions on the future of both new and traditional eMediaries as well as the evolution of their business models.
Overview
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Citations
Cites
Tourism, Technology and Competitive Strategies
Poon, A. (1993) · doi:10.1079/9780851989501.0000 · Cited by 1,453
Research works printed but not linked: 17
- Bordat, P. (1999). Repositioning a GDS for future electronic markets. ENTER 99 Conference proceedings, 20–23 January, Innsbruck, Austria (http://www/ifitt.org.enter-09/05/2000)
- Buhalis, 1998, Strategic use of information technologies in the tourism industry, Tourism Management, 19, 409, 10.1016/S0261-5177(98)00038-7 · DOI · Paper page
- Buhalis, 2000, Tourism and Information technologies, Tourism Recreation Research, 25, 41, 10.1080/02508281.2000.11014899 · DOI
- Buhalis, D., Schertler, W. (Eds.), (1999). Information and communication technologies in tourism. Wien: Springer.
- Buhalis, D. A. M., Tjoa, Jafari, J. (Eds.), (1998). Information and communication technologies in tourism. Wien: Springer.
- Copeland, 1991, So you want to build the next SABRE System, Business Quarterly, 55, 56
- Copeland, 1988, Airline reservation systems, MIS Quarterly, 12, 535, 10.2307/249202 · DOI · Paper page
- Fesenmaier, D., Klein, S., Buhalis, D. (Eds.), (2000). Information and Communication Technologies in Tourism. Vienna: Springer.
- Hawkins, 1996, The virtual tourism environment. utilisation of information technology to enhance strategic travel marketing, Progress in Tourism and Hospitality Research, 2, 223, 10.1002/(SICI)1099-1603(199609)2:3/4<223::AID-PTH70>3.0.CO;2-D · DOI
- Kärcher, 1996, The four Global Distribution Systems in the travel and tourism industry, Electronic Markets, 6, 20
- Kärcher, K. (1998). Tour operators in the electronic marketplace, ENTER 98 conference proceedings, 21–23 January 1998 (http://www/ifitt.org./enter/09/05/00)
- O’Connor, 2000, Evaluating electronic channels of distribution in the hotel sector, Information Technology and Tourism, 3, 177
- Porter, M. (1985). Technology and competitive advantage, Journal of Business Strategy, 60–70. · DOI · Paper page
- Porter, 2001, Strategy and the internet, Harvard Business Review, 79, 63
- Porter, 1985, How information gives you competitive advantage, Harvard Business Review, 63, 149
- Sheldon, P., Wöber, K., Fesenmaier, D. (Eds.), (2001). Information and Communication Technologies in Tourism, Vienna: Springer. · DOI
- Truitt, 1991, The role of Computer Reservation Systems, Tourism Management, 12, 21, 10.1016/0261-5177(91)90026-P · DOI
Cited by
Buhalis, D., & Law, R. (2008) · Tourism Management · doi:10.1016/j.tourman.2008.01.005 · Cited by 3,823
Self-citationTried and tested: The impact of online hotel reviews on consumer consideration
Vermeulen, I. E., & Seegers, D. (2009) · Tourism Management · doi:10.1016/j.tourman.2008.04.008 · Cited by 1,311
Smart technologies for personalized experiences: a case study in the hospitality domain
Neuhofer, B., Buhalis, D., & Ladkin, A. (2015) · Electronic Markets · doi:10.1007/s12525-015-0182-1 · Cited by 699
Self-citationConceptualising technology enhanced destination experiences
Neuhofer, B., Buhalis, D., & Ladkin, A. (2012) · Journal of Destination Marketing & Management · doi:10.1016/j.jdmm.2012.08.001 · Cited by 541
Self-citationInformation Communication Technology Revolutionizing Tourism
Buhalis, D., & O'Connor, P. (2005) · Tourism Recreation Research · doi:10.1080/02508281.2005.11081482 · Cited by 454
Self-citation
Metadata
- Authors
- Buhalis, D., & Licata, M. C.
- Venue
- Tourism Management
- Publisher
- Elsevier BV
- Published
- 2002-06
- Volume
- 23
- Issue
- 3
- Pages
- 207-220
- ISSN
- 0261-5177 (ISSN-L)
- OpenAlex
- W2019092680
- Cited by
- 583
- References
- 1
- FWCI
- 58.58
- Type
- journal article
- Language
- en
- Open access
- closed
- Licence
- www.elsevier.com/tdm/userlicense/1.0/ (tdm)
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
How to cite
Cite CoChat for the checks on this page, and the paper for its own findings.
- This page
- CoChat. (2026). Citation check: The future eTourism intermediaries. https://app.cochat.ai/papers/10.1016/s0261-5177(01)00085-1
- The paper
- Buhalis, D., & Licata, M. C. (2002). The future eTourism intermediaries. Tourism Management. https://doi.org/10.1016/s0261-5177(01)00085-1
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
