The DOI matches its Crossref record; 2 of the 2 references it cites were found in a registry or an index.
Perceptions of credibility of scholarly information on the web
Overview
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
In the citing paper
“Information science research shows that users judge credibility based on content, source, and interface cues, including surface and verifiable credibility (Liu, 2004;Rieh & Danielson, 2007).”
From From search results to generative answers: A mixed-methods study of credibility assessment and trust formation in AI Overviews (2027) · cites this paper as Liu, 2004
Citations
Cites
What makes Web sites credible?: a report on a large quantitative study
Fogg, B. J., Marshall, J., Laraki, O., Osipovich, A., Varma, C., Fang, N., Paul, J., Rangnekar, A., Shon, J., Swani, P., et al. (2001) · Proceedings of the SIGCHI Conference on Human Factors in Computing Systems · doi:10.1145/365024.365037 · Cited by 685
Elements that affect web credibility: early results from a self-report study
Fogg, B., Marshall, J., Osipovich, A., Varma, C., Laraki, O., Fang, N., Paul, J., Rangnekar, A., Shon, J., Swani, P., et al. (2000) · CHI '00 Extended Abstracts on Human Factors in Computing Systems · doi:10.1145/633292.633460 · Cited by 53
Research works printed but not linked: 12
- Austin, 1994, Source v. content effects on judgments of news believability, Journalism Quarterly, 71, 973, 10.1177/107769909407100420 · DOI · Paper page
- Beltramini, 1993, Comprehension and perceived believability of seals of approval information in advertising, Journal of Advertising, 22, 3, 10.1080/00913367.1993.10673407 · DOI
- Burbules, 2001, Paradoxes of the web: The ethical dimensions of credibility, Library Trends, 49, 441
- Hart, 2003, Trust in the preservation of digital information, Communications of the ACM, 46, 93, 10.1145/777313.777319 · DOI
- Hawkins, 1999, What is credible information?, Online, 23, 213
- Herring, 2001, Using the World Wide Web for research: Are faculty satisfied?, Journal of Academic Librarianship, 27, 213, 10.1016/S0099-1333(01)00183-5 · DOI
- Jadad, 1998, Rating health information on the Internet: Navigating to knowledge or to Babel?, Journal of the American Medical Association, 279, 611, 10.1001/jama.279.8.611 · DOI
- Lynch, 2001, When documents deceive: Trust and provenance as new factors for information retrieval in a tangled web, Journal of the American Society for Information Science and Technology, 52, 12, 10.1002/1532-2890(2000)52:1<12::AID-ASI1062>3.0.CO;2-V · DOI
- Maloney, 1994, Is advertising believability really important?, Marketing Management, 3, 47
- Rieh, 2002, Judgment of information quality and cognitive authority in the web, Journal of the American Society for Information Science and Technology, 53, 145, 10.1002/asi.10017 · DOI
- Tseng, 1999, Credibility and computing technology, Communications of the ACM, 42, 39, 10.1145/301353.301402 · DOI
- Wathen, 2002, Believe it or not: Factors influencing credibility on the web, Journal of the American Society for Information Science and Technology, 53, 134, 10.1002/asi.10016 · DOI
Cited by
Sorted by citations
Hilligoss, B., & Rieh, S. Y. (2008) · Information Processing & Management · doi:10.1016/j.ipm.2007.10.001 · Cited by 611
Credibility: A multidisciplinary framework
Rieh, S. Y., & Danielson, D. R. (2007) · Annual Review of Information Science and Technology · doi:10.1002/aris.2007.1440410114 · Cited by 336
Believe it or not: Credibility of blogs in tourism
Mack, R. W., Blose, J. E., & Pan, B. (2008) · Journal of Vacation Marketing · doi:10.1177/1356766707087521 · Cited by 222
Web credibility assessment: Conceptualization, operationalization, variability, and models
Choi, W., & Stvilia, B. (2015) · Journal of the Association for Information Science and Technology · doi:10.1002/asi.23543 · Cited by 168
On the measurability of information quality
Arazy, O., & Kopak, R. (2011) · Journal of the American Society for Information Science and Technology · doi:10.1002/asi.21447 · Cited by 154
Metadata
- Authors
- Liu, Z.
- Venue
- Information Processing & Management
- Publisher
- Elsevier BV
- Published
- 2004-11
- Volume
- 40
- Issue
- 6
- Pages
- 1027-1038
- ISSN
- 0306-4573
- Cited by
- 87
- References
- 2
- Language
- en
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
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How to cite
Cite CoChat for the checks on this page, and the paper for its own findings.
- This page
- CoChat. (2026). Citation check: Perceptions of credibility of scholarly information on the web. https://app.cochat.ai/papers/10.1016/s0306-4573(03)00064-5
- The paper
- Liu, Z. (2004). Perceptions of credibility of scholarly information on the web. Information Processing & Management. https://doi.org/10.1016/s0306-4573(03)00064-5
