A community health volunteer delivered problem-solving therapy mobile application based on the Friendship Bench ‘Inuka Coaching’ in Kenya: A pilot cohort study
Open accessAbstract
Background: Sub-Saharan Africa (SSA) has the largest care gap for common mental disorders (CMDs) globally, heralding the use of cost-cutting approaches such as task-shifting and digital technologies as viable approaches for expanding the mental health workforce. This study aims to evaluate the effectiveness of a problem-solving therapy (PST) intervention that is delivered by community health volunteers (CHVs) through a mobile application called ‘Inuka coaching’ in Kenya. Methods: A pilot prospective cohort study recruited participants from 18 health centres in Kenya. People who self-screened were eligible if they scored 8 or higher on the Self-Reporting Questionnaire-20 (SRQ-20), were aged 18 years or older, conversant in written and spoken English, and familiar with the use of smart mobile devices. The intervention consisted of four PST mobile application chat-sessions delivered by CHVs. CMD measures were administered at baseline, 4-weeks (post-treatment), and at 3-months follow-up assessment. Results: In all, 80 participants consented to the study, of which 60 participants (female, n = 38; male, n = 22) completed their 4-week assessments, and 52 participants completed their 3-month follow-up assessment. The results showed a significant improvement over time on the Self-Reporting Questionnaire-20 (SRQ-20). Higher-range income, not reporting suicidal ideation, being aged over 30 years, and being male were associated with higher CMD symptom reduction. Conclusion: To our knowledge, this report is the first to pilot a PST intervention that is delivered by CHVs through a locally developed mobile application in Kenya, to which clinically meaningful improvements were found. However, a randomised-controlled trial is required to robustly evaluate this intervention.
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Holding training in a health center allowed for easier interaction and troubleshooting while participants used the application.
“Doukani et al. (41) however, mentioned the importance of holding the training in a health center as it allowed for easier interaction and troubleshooting while the participants used the application.”
From Digital Solutions for Community and Primary Health Workers: Lessons From Implementations in Africa (2022) · cites this paper as Doukani et al. (41)
The Methods (Inuka coaching) say that holding intervention sessions at the health centre enabled participants to get help using the app and resolving technical issues. The cited passage describes intervention sessions, not training held at the health centre; it also does not specifically describe easier interaction. (LLM, conf=0.86)
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Cited by
Sorted by citations
Digital Solutions for Community and Primary Health Workers: Lessons From Implementations in Africa
Owoyemi, A., Osuchukwu, J. I., Azubuike, C., Ikpe, R. K., Nwachukwu, B. C., Akinde, C. B., Biokoro, G. W., Ajose, A. B., Nwokoma, E. I., Mfon, N. E., et al. (2022) · Frontiers in Digital Health · doi:10.3389/fdgth.2022.876957 · Cited by 78 · see citing works
“…and fixing both software related problems (related to applications) and hardware related problems (related to phones and sim cards) were provided by the local research team including installing the phone system applications, protocol forms and dealing with any queries (12, 13, 17, 21, 27, 41).”
BackgroundMethodMudiyanselage, K. W. W., De Santis, K. K., Jörg, F., Saleem, M., Stewart, R., Zeeb, H., & Busse, H. (2024) · BMC Public Health · doi:10.1186/s12889-023-17417-6 · Cited by 48 · see citing works
- Authors
- Doukani, A., van Dalen, R., Valev, H., Njenga, A., Sera, F., & Chibanda, D.
- Affiliations
- London School of Hygiene & Tropical Medicine (GB)
- Philips (Netherlands) (NL)
- University of Florence (IT)
- Corresponding author
- Doukani, Asmae
- Venue
- Global Mental Health
- Publisher
- Cambridge University Press (CUP)
- Published
- 2021
- Volume
- 8
- Pages
- e9-e9
- ISSN
- 2054-4251 (ISSN-L)
- PMC
- PMC8127638
- OpenAlex
- W3133802444
- Cited by
- 31
- References
- 17
- Citations by year
- 2026: 7 · 2025: 6 · 2024: 7 · 2023: 6 · 2022: 4 · 2021: 1
- FWCI
- 4.04
- Type
- journal article
- Language
- en
- Update notices
- correction (2021-03-10)
- Open access
- gold
- doi.org
- Locations
- Cambridge Prisms Global Mental Health (publishedVersion, cc-by)
- PubMed Central (publishedVersion, cc-by)
- PubMed (publishedVersion)
- Lancaster EPrints (Lancaster University) (acceptedVersion)
- LSHTM Research Online (London School of Hygiene and Tropical Medicine) (acceptedVersion)
- Florence Research (University of Florence) (submittedVersion, other-oa)
- DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion)
- Funders
- Grand Challenges Canada
- Topics
- Social Sciences › Psychology › Applied Psychology › Digital Mental Health Interventions
- Social Sciences › Psychology › Social Psychology › Mental Health Treatment and Access
- Health Sciences › Health Professions › General Health Professions › Mobile Health and mHealth Applications
- Keywords
- problem-solving therapy, community health volunteers, mobile application, Friendship Bench, task shifting, common mental disorders, mental health professionals, Kenya, predictors of treatment response
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