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The effectiveness of psychotherapy: the Consumer Reports study
Abstract
Consumer Reports (1995, November) published an article which concluded that patients benefited very substantially from psychotherapy, that long-term treatment did considerably better than short-term treatment, and that psychotherapy alone did not differ in effectiveness from medication plus psychotherapy. Furthermore, no specific modality of psychotherapy did better than any other for any disorder; psychologists, psychiatrists, and social workers did not differ in their effectiveness as treaters; and all did better than marriage counselors and long-term family doctoring. Patients whose length of therapy or choice of therapist was limited by insurance or managed care did worse. The methodological virtues and drawbacks of this large-scale survey are examined and contrasted with the more traditional efficacy study, in which patients are randomized into a manualized, fixed duration treatment or into control groups. I conclude that the Consumer Reports survey complements the efficacy method, and that the best features of these two methods can be combined into a more ideal method that will best provide empirical validation of psychotherapy.
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“Psychological interventions have a long history of success in management of both mental illness and chronic medical symptoms and conditions, including depression, migraine headache, chronic pain, and inflammatory bowel disease [1, 2].”
From Acceptance and Commitment Therapy: A Transdiagnostic Behavioral Intervention for Mental Health and Medical Conditions. (2017) · cites this paper as [2]
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BackgroundPole, N., Ablon, J. S., & O’Connor, L. E. (2008) · Journal of Counseling Psychology · doi:10.1037/0022-0167.55.2.221 · Cited by 36
“Yet, given evidence that long-term therapies may be more effective than short-term therapies (Howard, Kopta, Krause, & Orlinsky, 1986; Orlinsky, Grawe, & Parks, 1994; Seligman, 1995), it seems worthwhile to develop cost-effective, alternative ways to study the relationship between prescribed therapeutic processes and…”
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Shealy, C. N. (2004) · Journal of Clinical Psychology · doi:10.1002/jclp.20035 · Cited by 34
“…Muran, 2001; Neimeyer & Raskin, 2000; Norcross, 1986, 2002; Norcross & Beutler, 2000; Ochsner & Lieberman, 2001; Prochaska & Norcross, 1999; Roth & Kulb, 1997; Seligman, 1995; Shealy, 1995, 2002; Sternberg & Grigorenko, 2001; Strupp, 1986, 1996; Wachtel, 1997; Wolfe, 2000; York & Cooper, 2001).”
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BackgroundMindfulness-Based Supportive Therapy (MBST)
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BackgroundBoswell, J. F. (2019) · Psychotherapy Research · doi:10.1080/10503307.2019.1686192 · Cited by 35
“Coinciding with these developments was the publication of the well-known and somewhat controversial Consumer Reports study (Seligman, 1995), which further contributed to dialogues regarding efficacy versus effectiveness studies and the tension between internal and external validity (Goldfried &…”
BackgroundInfluentialCarroll, K. M., Nich, C., McLellan, A. T., McKay, J. R., & Rounsaville, B. J. (1999) · Drug and Alcohol Dependence · doi:10.1016/s0376-8716(98)00161-6 · Cited by 33
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“Convergence of present findings with theory and process-outcome research supports the validity of consumer perspectives (Duncan & Miller, 2000; Macran, Ross, Hardy, & Shapiro, 1999; Seligman, 1995; Wampold, 1997).”
ResultCosts of Treating Conduct Disordered Medicaid Youth with and without Family Therapy
Crane, D. R., Hillin, H. H., & Jakubowski, S. F. (2005) · American Journal of Family Therapy · doi:10.1080/01926180500276810 · Cited by 33
“As Seligman (1995), who upon reading the Consumer Reports national survey on psychotherapy, commented about the “gold standard” of effectiveness studies being good methodology for “some” questions but of little information value in determining what is really going on with real clients with real…”
BackgroundEvaluation von Psychotherapien aus der Perspektive von Qualitätssicherung und Qualitätsmanagement
Hiller, W., Bleichhardt, G. M., & Schindler, A. C. (2008) · Zeitschrift für Psychiatrie Psychologie und Psychotherapie · doi:10.1024/1661-4747.57.1.7 · Cited by 33
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BackgroundKullgard, N., Holmqvist, R., & Andersson, G. (2022) · Clinical Psychology in Europe · doi:10.32872/cpe.6695 · Cited by 43
“However, the number of people in the general population who have an experience of premature dropout from psychotherapy is to our knowledge not known and could be investigated as was done long ago with regards to therapy experiences in the Consumers Report study (Seligman, 1995).”
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“Requisitos convenientes en los ensayos clínicos sobre la efi cacia de tratamientos (modifi cado de Seligman, 1995) • Asignación aleatoria de los pacientes (no sujetos análogos) a las condiciones experimentales y de control.”
BackgroundMishna, F., Wert, M. V., & Asakura, K. (2013) · Journal of Social Work Practice · doi:10.1080/02650533.2013.818944 · Cited by 31
“Further, real-life clients often struggle withmultiple issues rather than a single psychological disorder (Westen et al., 2004), and in turn desired outcomes may include overall improvements in functioning rather than only symptom reduction (Seligman, 1995).”
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“Recent studies provide empirical evidence that indicates the benefit of long-term treatments (Freedman et al. 1999; Sandell et al. 2000; Seligman 1995).”
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“which may help empower them by counteracting demoralization and satisfying their treatment preference (Corrigan and Salzer, 2003; Seligman, 1995).”
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Andrews, H. B. (2000) · Australian Psychologist · doi:10.1080/00050060008257468 · Cited by 30
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“Email: schindam@uni-mainz.de ISSN 1050-3307 print/ISSN 1468-4381 online # 2011 Society for Psychotherapy Research http://dx.doi.org/10.1080/10503307.2011.602750 between efficacy and effectiveness studies (Persons, Bostrom, & Bertagnolli, 1999; Seligman, 1995; Westbrook & Kirk, 2005).”
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“…the superiority of efficacy research, and have suggested effectiveness research, where outcome research is performed in a real-world setting, as an alternative and/or a complement to efficacy research (Andrews, 1999; Beutler & Howard, 1998; Clarke, 1995; Pinsof & Wynne, 1995a; Seligman, 1995).”
BackgroundResultInfluentialWaldron, S., Scharf, R. D., Crouse, J. H., et al. (2004) · The Psychoanalytic Quarterly · doi:10.1002/j.2167-4086.2004.tb00193.x · Cited by 30
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“The Consumer Reports Study’ (Seligman, 1995).”
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“Consumer ratings are a useful form of evidence about treatments as used in real-world settings, complementary to the more rigorous but artificial RCT (Seligman, 1995).”
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“However, the exclusive position of RCTs as methods for demonstrating that a treatment works has been questioned (Beutler, 1998; Fonagy, 1999; Persons & Silberschatz, 1998; Roth & Parry, 1997; Seligman, 1995).”
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BackgroundCoholic, D. A. (2005) · The Scientific World JOURNAL · doi:10.1100/tsw.2005.99 · Cited by 29
“respond to unexpected events that often occur when conducting psychotherapy with people, that is, we can improvise to meet participant needs[57,58].”
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Granello, D. H., Granello, P. F., & Lee, F. (1999) · The Journal of Behavioral Health Services & Research · doi:10.1007/bf02287794 · Cited by 29
Empirically validated treatments in clinical psychology
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“While this lack of standardization made rigorous outcome studies difficult, it had the advantages of allowing the instructors to work from their strengths, thereby possibly increasing the quality of the intervention, and allowing for self-correction ( Seligman, 1995 ), that is, instructors could alter an activity if i…”
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“In a landmark and controversial American Psychologist article analyzing and interpreting the results of the 1995 Consumer Reports survey of psychotherapy effectiveness, Seligman (1995) argued for effectiveness studies by listing five limitations of efficacy studies (Appendix A).”
BackgroundResultCollegially validated limitations of empirically validated treatments.
Norcross, J. C. (1999) · Clinical Psychology Science and Practice · doi:10.1093/clipsy.6.4.472 · Cited by 27
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“…I syndromes . . . do not address enduring personality dispositions relevant to these syndromes” (p. 648), while virtually all naturalistic studies show greater improvement with more extensive treatment, especially when characterological problems are present (Howard et al., 1986; Seligman, 1995).”
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Herschell, A. D., Quetsch, L. B., & Kolko, D. J. (2019) · Journal of Emotional and Behavioral Disorders · doi:10.1177/1063426618821901 · Cited by 31
“…have evaluated child and caregiver outcomes, few have examined how adherent “real world” therapists are to the content of the treatment models they apply in routine sessions due to the difficult evaluation process (Baker-Ericzen, Hurlburt, Brookman-Frazee, Jenkins, & Hough, 2010; Seligman, 1995).”
BackgroundRemschmidt, H., & Mattejat, F. (2009) · European Child and Adolescent Psychiatry · doi:10.1007/s007870170005 · Cited by 14
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“…2000; McDermut, Miller, & Brown, 2001; Miller & Wilbourne, 2002; Moyer, Finney, Swearingen, & Vergun 2002; Prendergast, Podus, & Chang, 2000; Seligman, 1995; Shadish et al., 1993, 1997; Stanton & Shadish, 1997; Wilson, 2000) that inform policy makers on whether psychotherapy of a particular…”
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Changes in Object Relations over the Course of Psychodynamic Psychotherapy.
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“The present studies contain elements common in effectiveness studies (Seligman, 1995).”
ResultINTEGRATING CONSTRUCTIVIST AND SYSTEMIC METATHEORY IN FAMILY THERAPY
Fergus, K. D., & Reid, D. W. (2002) · Journal of Constructivist Psychology · doi:10.1080/107205302753305719 · Cited by 25
“And although such knowledge may be fallible, surveys indicate it is still quite useful despite professional differences (Seligman, 1995).”
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Einstellungen zu Psychotherapie
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O'Callaghan, P. M., Reitman, D., Northup, J., Hupp, S., & Murphy, M. (2003) · Behavior Therapy · doi:10.1016/s0005-7894(03)80003-5 · Cited by 27
Multimodal Exposure-Based Group Treatment for Peacekeepers With PTSD: A Preliminary Evaluation
Rademaker, A. R., Vermetten, E. H. G. J. M., & Kleber, R. J. (2009) · Military Psychology · doi:10.1080/08995600903206420 · Cited by 24
“As Seligman (1995) pointed out in his article describing the differences between effectiveness and efficacy studies, there are a number of issues that may be overlooked in controlled trials, the most salient being that (a) in clinical practice, treatment usually is not of fixed duration; (b) treatment may be self-corr…”
BackgroundBerghout, C. C., Zevalkink, J., & Roijen, L. H. (2010) · Journal of Psychiatric Practice · doi:10.1097/01.pra.0000386907.99536.75 · Cited by 24
Kushner, S. C., Quilty, L. C., McBride, C., & Bagby, R. M. (2009) · Depression and Anxiety · doi:10.1002/da.20566 · Cited by 24
“The strict inclusion/exclusion criteria of most RCT designs may result in a selection-biased sample, unrepresentative of the broader clinical population.([3,5,6]) Similarly, the recruitment strategies for RCTs, which usually involve advertising and active participant solicitation, may attract a different type of perso…”
BackgroundL’évaluation des psychothérapies
Despland, J. (2006) · L Encéphale · doi:10.1016/s0013-7006(06)76282-0 · Cited by 25
“De nombreuses caractéristiques sont opposées dans ces deux situations : ainsi, en situation de recherche, le diagnostic des patients est unique, tandis qu’il est multiple dans la situation clinique habituelle ; les objectifs diffèrent également, objectifs spécifiques de recherche dans un cas, objectifs du patient dans…”
BackgroundThe baby and the bathwater: ‘Professionalisation’ in psychotherapy and counselling
Totton, N. (1999) · British Journal of Guidance and Counselling · doi:10.1080/03069889908256273 · Cited by 24
Student experiences in a personal development group: the question of safety
Payne, H. (2001) · European Journal of Psychotherapy & Counselling · doi:10.1080/13642530110086983 · Cited by 24
“…more about counselling/ psychotherapy (for example, Caskey et al. 1985; Lietaer and Neirinck 1986; Martin and Stelmaczonek 1988; Llewelyn 1988; Rennie 1990; Hill et al. 1993; Watson and Rennie 1994; Seligman 1995; Paulson et al. 1999, 2001; Etherington 2000; Ryden and Loewenthal 2001).”
BackgroundShapiro, F. (2002) · Journal of Clinical Psychology · doi:10.1002/jclp.10104 · Cited by 34
“For the clinician, client feedback is the primary guide to treatment choice and therapeutic practice (also see Seligman, 1995).”
BackgroundA brief, multidimensional, problem-solving psychotherapy outcome measure.
Heppner, P. P., Cooper, C. C., Mulholland, A. M., & Wei, M. (2001) · Journal of Counseling Psychology · doi:10.1037//0022-0167.48.3.330 · Cited by 42
Manual-based treatments: Suggestions for improving their clinical utility and acceptability.
Craighead, W. E., & Craighead, L. W. (1998) · Clinical Psychology Science and Practice · doi:10.1111/j.1468-2850.1998.tb00163.x · Cited by 24
Pinto, R. A., Kienhuis, M., Slevison, M., Chester, A., Sloss, A., & Yap, K. (2017) · Clinical Psychologist · doi:10.1111/cp.12057 · Cited by 23
“While efficacy studies assist in ascertaining the effects of an intervention in a controlled clinical context, effectiveness research is commonly conducted in routine care facilities using real-world clinicians and clients who have multiple diagnoses and needs (Seligman, 1995).”
BackgroundHjeltnes, A., Moltu, C., Schanche, E., Jansen, Y., & Binder, P.-E. (2018) · Psychotherapy Research · doi:10.1080/10503307.2016.1169330 · Cited by 23
“This might represent a ceiling effect where individuals with more severe symptoms may show larger improvements (Seligman, 1995) or a regression toward the mean (Nesselroade, Stigler, & Baltes, 1980), but it is also possible that the participants who reported high levels of symptomatic change were more open and less pr…”
BackgroundMoyer, C. A., Dryden, R. T., & Shipwright, B. S. (2009) · International Journal of Therapeutic Massage & Bodywork Research Education & Practice · doi:10.3822/ijtmb.v2i2.51 · Cited by 23
Cipher, D. J., Clifford, P. A., & Roper, K. D. (2007) · Clinical Gerontologist · doi:10.1300/j018v30n03_02 · Cited by 23
“It attempted to ameliorate the disorder and presented symptoms while also improving the resident’s general level of functioning in the LTC facility (Seligman, 1995).”
BackgroundMethodInfluentialSoroudi, N., Perez, G. K., Gonzalez, J. S., Greer, J. A., Pollack, M. H., Otto, M. W., & Safren, S. A. (2008) · Cognitive and Behavioral Practice · doi:10.1016/j.cbpra.2006.11.004 · Cited by 22
Metadata
- Authors
- Seligman, M. E. P.
- Affiliations
- University of Pennsylvania (US)
- Corresponding author
- Seligman, Martin E. P.
- Venue
- American Psychologist
- Published
- 1995-12
- Volume
- 50
- Issue
- 12
- Pages
- 965-974
- ISSN
- 0003-066X (ISSN-L)
- 1935-990X
- OpenAlex
- W2121827944
- Cited by
- 1,608
- References
- 0
- Citations by year
- 2026: 6 · 2025: 16 · 2024: 15 · 2023: 21 · 2022: 30 · 2021: 48 · 2020: 35 · 2019: 26 · 2018: 59 · 2017: 35 · 2016: 27 · 2015: 54 · 2014: 46 · 2013: 57 · 2012: 75
- FWCI
- 75.90
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- American Psychologist (publishedVersion)
- PubMed (publishedVersion)
- Funders
- National Institute of Mental Health (MH 19604)
- Topics
- Social Sciences › Psychology › Clinical Psychology › Psychotherapy Techniques and Applications
- Health Sciences › Medicine › Psychiatry and Mental health › Mental Health Treatment and Access
- Social Sciences › Psychology › Clinical Psychology › Counseling, Therapy, and Family Dynamics
- Keywords
- psychotherapy effectiveness, psychotherapy outcome, managed care, efficacy studies, randomized controlled trials, treatment comparison
- MeSH terms
- Consumer Behavior, Humans, Managed Care Programs, Outcome and Process Assessment, Health Care, Psychotherapy, Randomized Controlled Trials as Topic, Treatment Outcome
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