The DOI matches its Crossref record; 10 of the 10 references it cites were found in a registry or an index.
Organizational communication and performance
Overview
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
In the citing paper
“Finally, Snyder and Morris (1984) uncovered a strong relationship between communication variables and the overall organizational performance construct.”
From Control techniques and upward flow of information in franchising in distant markets: conceptualization and preliminary evidence (1998) · cites this paper as Snyder and Morris 1984
Citations
Cites
- STATISTICAL PACKAGE FOR SOCIAL SCIENCES
(2014) · Statistical Methods in Psychiatry Research and SPSS · doi:10.1201/b17560-26 · Cited by 12,056
Review of Psychometric theory (2nd ed.).
SITGREAVES, R. (1979) · Contemporary Psychology: A Journal of Reviews · doi:10.1037/018882 · Cited by 11,425
The Social Psychology of Organizations, (2nd Ed)
Wright, P. (1979) · Applied Ergonomics · doi:10.1016/0003-6870(79)90066-8 · Cited by 1,849
Organizational Communication: Relationships to Organizational Climate and Job Satisfaction
Muchinsky, P. M. (1977) · Academy of Management Journal · doi:10.2307/255359 · Cited by 253
Some Correlations of Communication Roles in Organizations
Roberts, K. H., & O’Reilly, C. A. (1979) · Academy of Management Journal · doi:10.2307/255477 · Cited by 222
Task group structure, communication, and effectiveness in three organizations.
O’Reilly, C. A., & Roberts, K. H. (1977) · Journal of Applied Psychology · doi:10.1037/0021-9010.62.6.674 · Cited by 208
Hatfield, J. D., & Huseman, R. C. (1982) · Academy of Management Journal · doi:10.2307/255996 · Cited by 125
Communication in Administrative Bureaucracies
Bacharach, S. B., & Aiken, M. (1977) · Academy of Management Journal · doi:10.2307/255411 · Cited by 81
O’Reilly, C. A. (1977) · Journal of Applied Psychology · doi:10.1037/0021-9010.62.5.632 · Cited by 63
Sutton, R. I., & Rousseau, D. M. (1979) · Journal of Applied Psychology · doi:10.1037//0021-9010.64.6.675 · Cited by 47
Cited by
Mohr, J. J., & Spekman, R. E. (1994) · Strategic Management Journal · doi:10.1002/smj.4250150205 · Cited by 3,559
Communication Strategies in Marketing Channels: A Theoretical Perspective
Mohr, J., & Nevin, J. R. (1990) · Journal of Marketing · doi:10.1177/002224299005400404 · Cited by 1,485
Interunit Communication in Multinational Corporations
Ghoshal, S., Korine, H., & Szulanski, G. (1994) · Management Science · doi:10.1287/mnsc.40.1.96 · Cited by 567
Men, L. R. (2014) · Management Communication Quarterly · doi:10.1177/0893318914524536 · Cited by 551
Entrepreneurial Networks and New Organization Growth
Hansen, E. L. (1995) · Entrepreneurship Theory and Practice · doi:10.1177/104225879501900402 · Cited by 522
COMMUNICATION SATISFACTION, JOB SATISFACTION, AND JOB PERFORMANCE
Pincus, J. D. (1986) · Human Communication Research · doi:10.1111/j.1468-2958.1986.tb00084.x · Cited by 462
Internal communication: Definition, parameters, and the future
Verčić, A. T., Verčič, D., & Sriramesh, K. (2012) · Public Relations Review · doi:10.1016/j.pubrev.2011.12.019 · Cited by 390
Product Quality: Impact of Interdepartmental Interactions
Menon, A., Jaworski, B. J., & Kohl!, A. K. (1997) · Journal of the Academy of Marketing Science · doi:10.1177/0092070397253001 · Cited by 270
Small Business Growth and Internal Transparency: The Role of Information Systems1
Street, C. T., & Meister, D. B. (2004) · MIS Quarterly · doi:10.2307/25148647 · Cited by 260
Neves, P., & Eisenberger, R. (2012) · Human Performance · doi:10.1080/08959285.2012.721834 · Cited by 248
A management communication strategy for change
Klein, S. M. (1996) · Journal of Organizational Change Management · doi:10.1108/09534819610113720 · Cited by 240
Dant, R. P., & Nasr, N. I. (1998) · Journal of Business Venturing · doi:10.1016/s0883-9026(97)00040-2 · Cited by 168
Organisational communication and supportive employees
de Ridder, J. A. (2004) · Human Resource Management Journal · doi:10.1111/j.1748-8583.2004.tb00124.x · Cited by 164
Creating learning organizations: a systems perspective
Bui, H., & Baruch, Y. (2010) · The Learning Organization · doi:10.1108/09696471011034919 · Cited by 140
Organizational Communication: Development of Internal Strategic Competitive Advantage
Tucker, M. L., Meyer, G. D., & Westerman, J. (1996) · Journal of Business Communication · doi:10.1177/002194369603300106 · Cited by 132
Hatcher, L., & Ross, T. L. (1991) · Journal of Organizational Behavior · doi:10.1002/job.4030120302 · Cited by 124
Different Media for Organizational Communication: Perceptions of Quality and Satisfaction
Byrne, Z. S., & LeMay, E. (2006) · Journal of Business and Psychology · doi:10.1007/s10869-006-9023-8 · Cited by 115
Zito, M., Ingusci, E., Cortese, C. G., Giancaspro, M. L., Manuti, A., Molino, M., Signore, F., & Russo, V. (2021) · International Journal of Environmental Research and Public Health · doi:10.3390/ijerph18083933 · Cited by 105
Communicating the Vision: How Face‐to‐Face Dialogue Facilitates Transformational Leadership
Jensen, U. T., Moynihan, D. P., & Salomonsen, H. H. (2018) · Public Administration Review · doi:10.1111/puar.12922 · Cited by 92
Evaluating health care work settings: A holistic conceptual framework
Moos, R. H., & Schaefer, J. A. (1987) · Psychology and Health · doi:10.1080/08870448708400318 · Cited by 84
Staying in the loop: Is constant connectivity to work good or bad for work performance?
ten Brummelhuis, L. L., ter Hoeven, C. L., & Toniolo–Barrios, M. (2021) · Journal of Vocational Behavior · doi:10.1016/j.jvb.2021.103589 · Cited by 83
Does good internal communication enhance life satisfaction?
Ćorić, D. S., Vokić, N. P., & Verčić, A. T. (2020) · Journal of Communication Management · doi:10.1108/jcom-11-2019-0146 · Cited by 81
Mehta, R., Larsen, T. L., Rosenbloom, B., & Ganitsky, J. (2005) · Industrial Marketing Management · doi:10.1016/j.indmarman.2005.03.002 · Cited by 81
The Creation Corridor: Environmental Load and Pre-Organization Information-Processing Ability
Hansen, E. L., & Allen, K. R. (1992) · Entrepreneurship Theory and Practice · doi:10.1177/104225879201700107 · Cited by 77
Communication in an academic context
Gizir, S., & Şimşek, H. (2005) · Higher Education · doi:10.1007/s10734-004-6349-x · Cited by 73
Nifadkar, S., Wu, W., & Gu, Q. C. (2018) · Personnel Psychology · doi:10.1111/peps.12305 · Cited by 73
Ceschi, A., Dorofeeva, K., & Sartori, R. (2014) · European journal of training and development · doi:10.1108/ejtd-01-2013-0004 · Cited by 70
Jalalkamali, M., Ali, A. J., Hyun, S. S., & Nikbin, D. (2016) · Management Decision · doi:10.1108/md-01-2015-0003 · Cited by 67
Enhancing public speaking confidence, skills, and performance: An experiment of service-learning
McNatt, D. B. (2019) · The International Journal of Management Education · doi:10.1016/j.ijme.2019.04.002 · Cited by 60
Personal Networks as Fosterers of Entrepreneurial Orientation in New Ventures
Ripollés, M., & Blesa, A. (2005) · The International Journal of Entrepreneurship and Innovation · doi:10.5367/000000005775179856 · Cited by 56
Communicative Indices of Employee Performance With New Technology
Papa, M. J., & Tracy, K. (1988) · Communication Research · doi:10.1177/009365088015005002 · Cited by 54
A Decade of Organizational Communication Research: Journal Articles 1980–1991
Allen, M. W., Gotcher, J. M., & Seibert, J. H. (1993) · Annals of the International Communication Association · doi:10.1080/23808985.1993.11678856 · Cited by 54
Conversing About Performance: Discursive Resources for the Appraisal Interview
Gordon, M. E., & Stewart, L. P. (2009) · Management Communication Quarterly · doi:10.1177/0893318908327159 · Cited by 48
Communication Competencies as Discriminators of Superiors' Ratings of Employee Performance
Scudder, J. N., & Guinan, P. J. (1989) · Journal of Business Communication · doi:10.1177/002194368902600302 · Cited by 47
The Critical Role of Relationship Quality in Small- and Medium-Sized Enterprise Internationalization
Kuhlmeier, D. B., & Knight, G. (2010) · Journal of Global Marketing · doi:10.1080/08911760903439636 · Cited by 46
Emergence of Differing Electronic Communication Norms Within Partially Distributed Teams
Cheshin, A., Kim, Y., Nathan, D. B., Nan, N., & Olson, J. S. (2013) · Journal of Personnel Psychology · doi:10.1027/1866-5888/a000076 · Cited by 45
Debus, M. E., Körner, B., Wang, M., & Kleinmann, M. (2023) · Journal of Business and Psychology · doi:10.1007/s10869-022-09870-8 · Cited by 44
Organizational Behavior: The Central Role of Motivation
Evans, M. G. (1986) · Journal of Management · doi:10.1177/014920638601200205 · Cited by 44
Service-learning: An experiment to increase interpersonal communication confidence and competence
McNatt, D. B. (2019) · Education + Training · doi:10.1108/et-02-2019-0039 · Cited by 43
Mendoza, A. L., & De‐Pablos‐Heredero, C. (2016) · DYNA · doi:10.15446/dyna.v83n195.49296 · Cited by 42
The Impact of Leadership on the Communication Satisfaction of Primary School Teachers in Serbia
Terek, E., Nikolić, M., Gligorović, B., Glušac, D., & Tasić, I. (2015) · Educational Sciences Theory & Practice · doi:10.12738/estp.2015.1.2511 · Cited by 38
Susskind, A. M. (2007) · Communication Research · doi:10.1177/0093650206298068 · Cited by 38
The Joint Impact of Achievement Goals and Performance Feedback on Information Giving
Poortvliet, P. M., Janssen, O., Yperen, N. W. V., & de Vliert, E. V. (2009) · Basic and Applied Social Psychology · doi:10.1080/01973530903058276 · Cited by 37
Erben, J., Schneider, F. M., & Maier, M. (2016) · International Journal of Business Communication · doi:10.1177/2329488416672431 · Cited by 36
Communication Challenges and Needs: Perceptions of MBA Students
Reinsch, L., & Shelby, A. N. (1996) · Business Communication Quarterly · doi:10.1177/108056999605900104 · Cited by 36
Madison, K., Daspit, J. J., & Marett, E. G. (2020) · Family Business Review · doi:10.1177/0894486520912879 · Cited by 32
Mohamad, B., Nguyen, B., Melewar, T., & Gambetti, R. C. (2018) · The Bottom Line Managing Library Finances · doi:10.1108/bl-09-2017-0028 · Cited by 29
Dawson, M., Madera, J. M., Neal, J. A., & Chen, J. (2012) · Journal of Hospitality & Tourism Research · doi:10.1177/1096348012461552 · Cited by 28
Learning in the service environment: the influence of diversity climate
Guchait, P., Madera, J. M., & Dawson, M. (2016) · Journal of Service Theory and Practice · doi:10.1108/jstp-04-2015-0096 · Cited by 28
A National Study of Middle Managers'Assessment of Organization Communication Quality
Harcourt, J., Richerson, V., & Wattier, M. J. (1991) · Journal of Business Communication · doi:10.1177/002194369102800404 · Cited by 28
Perceptual and communicative indices of employee performance with new technology
Papa, M. J., & Papa, W. H. (1990) · Western Journal of Speech Communication · doi:10.1080/10570319009374323 · Cited by 28
Lai-Bennejean, C., & Yang, Y. (2017) · Journal of Personal Selling and Sales Management · doi:10.1080/08853134.2017.1393341 · Cited by 27
Lai-Bennejean, C. (2016) · The Journal of Marketing Theory and Practice · doi:10.1080/10696679.2016.1170526 · Cited by 26
Passera, S., Smedlund, A., & Liinasuo, M. (2016) · Journal of Strategic Contracting and Negotiation · doi:10.1177/2055563616669739 · Cited by 22
Şener, G., & Gündüzalp, S. (2020) · Digital Commons - Gardner-Webb University (Gardner–Webb University) · Cited by 21
Communicating sensitive business issues: Part 1
Dickson, D. A., Rainey, S., & Hargie, O. D. W. (2003) · Corporate Communications An International Journal · doi:10.1108/13563280310458902 · Cited by 21
Big data innovation and diffusion in projects teams: Towards a conflict prevention culture
Oyedele, A. O., Owolabi, H. A., Oyedele, L. O., & Olawale, O. A. (2020) · Developments in the Built Environment · doi:10.1016/j.dibe.2020.100016 · Cited by 20
Markham, S. K., & Lee, H. (2014) · Journal of Product Innovation Management · doi:10.1111/jpim.12184 · Cited by 19
Bligh, M. C., & Kohles, J. C. (2014) · Leadership · doi:10.1177/1742715011434109 · Cited by 19
Leonard, K. M., Scotter, J. R. V., Pakdil, F., Chamseddine, N. J., Esatoglu, E., Gümüş, M., Koyuncu, M., Wu, L., Mockaitis, A. I., Šalčiuvienė, L., et al. (2011) · International Journal of Cross Cultural Management · doi:10.1177/1470595810389790 · Cited by 18
Guanxi network and business performance of Sino-Thai SMEs
Sahakijpicharn, K. (2007) · Research Online (University of Wollongong) · Cited by 18
Talking the talk: Considering forced language-switching in the workplace
Seitz, S. R., & Smith, S. A. (2021) · Human Resource Management Review · doi:10.1016/j.hrmr.2021.100833 · Cited by 13
Measuring Telephone Apprehension
Reinsch, N. L., Steele, C. M., Lewis, P. V., Stano, M., & Beswick, R. W. (1990) · Management Communication Quarterly · doi:10.1177/0893318990004002004 · Cited by 13
Enhancing Job Satisfaction Through Colleague Support and Communication
Adriyanto, A. T. (2021) · Advances in economics, business and management research/Advances in Economics, Business and Management Research · doi:10.2991/aer.k.210121.030 · Cited by 10
Dickson, D., Hargie, O. D. W., & Wilson, N. (2008) · Journal of Applied Communication Research · doi:10.1080/00909880801922847 · Cited by 10
Liu, J.-N., Yun-zhang, H., Wang, J., Fu, P., & Xia, C.-Z. (2022) · Frontiers in Psychology · doi:10.3389/fpsyg.2022.938762 · Cited by 9
Looise, J. K., Torka, N., & Wigboldus, J. E. (2011) · Advances in industrial and labor relations · doi:10.1108/s0742-6186(2011)0000018006 · Cited by 9
Rogé, J. N., & Chakrabarty, S. (2003) · Journal of Computer Information Systems · doi:10.1080/08874417.2003.11647080 · Cited by 9
BALTACI, A., TİYEK, R., & Burgazoğlu, H. (2016) · Afyon Kocatepe Üniversitesi Sosyal Bilimler Dergisi · doi:10.5578/jss.24265 · Cited by 8
Increasing technological innovation competence through intra-organizational communication networks
Prasad, B., & Martens, R. (2008) · Advances in applied business strategy · doi:10.1016/s0749-6826(07)11006-4 · Cited by 8
MULTIPLE-UNIT FRANCHISING AND PERFORMANCE OUTCOMES
Bodey, K. L., Weaven, S. K., & Grace, D. (2013) · Journal of Business Economics and Management · doi:10.3846/16111699.2012.711366 · Cited by 7
Dynamic Optimization of Employees Work Strategies in a WeChat-Based Evaluation System
Li, J., Wang, S., Yuan, Y., Ni, X., & Wang, F. (2018) · IEEE Transactions on Computational Social Systems · doi:10.1109/tcss.2018.2860580 · Cited by 7
Messung des Kommunikationserfolges der Mitarbeiterkommunikation
Einwiller, S. A. (2016) · Springer eBooks · doi:10.1007/978-3-8349-3857-2_25 · Cited by 7
Catchings, C. L. (2005) · OakTrust (Texas A&M University Libraries) · Cited by 7
Xu, Q., Yu, Z., Fan, S., Wu, Y., Wang, Y., Zou, D., Hu, J., & Zhang, X. (2025) · Frontiers in Psychology · doi:10.3389/fpsyg.2025.1616354 · Cited by 6
The Impact of HRM Practices on Job Satisfaction in the select Star Hotels of Coimbatore
(2019) · International Journal of Innovative Technology and Exploring Engineering · doi:10.35940/ijitee.j1033.08810s19 · Cited by 6
Huang, E. Y., & Huang, T. K. (2011) · Hawaii International Conference on System Sciences (HICSS) · doi:10.1109/hicss.2011.67 · Cited by 6
Communication Channels of Middle Managers and Non-Managers in Public Sector Organisations in Poland
Hawrysz, L., & Hys, K. (2015) · International Journal of Contemporary Management · Cited by 6
The franchisor–franchisee relationship and customer data management in the digital era
Oueslati, H., Deparis, M., & Bennaghmouch, S. (2021) · International Journal of Retail & Distribution Management · doi:10.1108/ijrdm-10-2020-0411 · Cited by 6
Nurrachmah, S. (2021) · KOMVERSAL · doi:10.38204/komversal.v3i2.723 · Cited by 5
Cáceres, E. G. (2022) · Revista Internacional de Relaciones Públicas · doi:10.5783/revrrpp.v12i24.788 · Cited by 5
Spillan, J. E., & Mino, M. (2001) · Communication Research Reports · doi:10.1080/08824090109384782 · Cited by 5
Engagement and Performance among Administrators of Public Secondary School in Nakhon Nayok, Thailand
Gapor, R., & Doctor, T. R. (2020) · World Journal of Education · doi:10.5430/wje.v10n5p29 · Cited by 4
Dukhan, N. R., Mohamad, N., & Ali, A. B. (2017) · Asian Social Science · doi:10.5539/ass.v13n3p42 · Cited by 4
Clarity, Conciseness, and Consistency Are the Keys to Effective Communication
Phillips, J. G. (2023) · Wiley eBooks · doi:10.1002/9781394320769.ch21 · Cited by 4
Ogunjinmi, A. A., Ladebo, O. J., Onadeko, S. A., & Ogunjinmi, K. O. (2013) · European Scientific Journal ESJ · Cited by 4
Human Capital and Inappropriate Behavior: Review and Recommendations
Fleet, D. D. V. (2018) · Journal of Human Resource and Sustainability Studies · doi:10.4236/jhrss.2018.64042 · Cited by 4
Communication et structure formelle de l’organisation : une revue de la littérature
Jablin, F. M., & Robichaud, D. (1992) · Communication et organisation · doi:10.4000/communicationorganisation.1575 · Cited by 4
Sutton, L. B.-M., Roux, T. L., & Fourie, L. (2022) · Communicatio · doi:10.1080/02500167.2022.2163268 · Cited by 4
ROLE OF HEADS OF TEACHING DEPARTMENTS IN THE PROMOTION OF COMMUNICATION AT POSTGRADUATE LEVEL
Shah, R. U. (2011) · HEC National Digital Library · Cited by 4
Chilenski, S. M., Olson, J. R., Schulte, J. A., Perkins, D. F., Greenberg, M. T., & Spoth, R. L. (2020) · Journal of Human Sciences and Extension · doi:10.54718/wrwn3012 · Cited by 3
DIIS, A. H., & Kiiru, D. (2024) · Strategic Journal of Business & Change Management · doi:10.61426/sjbcm.v11i1.2870 · Cited by 3
McLaren, C. D., & Spink, K. S. (2020) · International Journal of Sport Communication · doi:10.1123/ijsc.2019-0097 · Cited by 3
Mohamed, M., & Evans, M. (2023) · International Journal of Business Management Entrepreneurship and Innovation · doi:10.35942/yvw6gf12 · Cited by 3
The New Normal: Embracing Remote Work in Intercollegiate Athletic Departments Post-Pandemic
White, J. S., & Martinez, M. (2024) · Journal of Emerging Sport Studies · doi:10.26522/jess.v10i.4543 · Cited by 3
When English Is Not Your Mother Tongue: Navigating Language-Based Stigma at Work
Geiger, M. K., & Morse, L. (2024) · Emerald Group Publishing Limited eBooks · doi:10.1108/s2514-175920240000006003 · Cited by 3
Strutton, D. R., & Pelton, L. E. (1994) · The Journal of Marketing Theory and Practice · doi:10.1080/10696679.1994.11501668 · Cited by 3
(2017) · AUSTRALIAN JOURNAL OF BASIC AND APPLIED SCIENCES · doi:10.22587/ajbas.2017.11.14.9 · Cited by 3
Sex and position differences among predictors of perceived work-related competence
Bruning, N. S., & Snyder, R. A. (1985) · Sex Roles · doi:10.1007/bf00287755 · Cited by 3
Self-citationRungduin, T. T. (2014) · International Journal of Research Studies in Psychology · doi:10.5861/ijrsp.2014.918 · Cited by 2
Metadata
- Authors
- Snyder, R. A., & Morris, J. H.
- Affiliations
- Northern Kentucky University (US)
- ORCID
- Snyder, Robert A.
- Venue
- Journal of Applied Psychology
- Published
- 1984-08
- Volume
- 69
- Issue
- 3
- Pages
- 461-465
- ISSN
- 0021-9010 (ISSN-L)
- 1939-1854
- OpenAlex
- W2064099150
- Cited by
- 154
- References
- 10
- Citations by year
- 2026: 1 · 2025: 2 · 2024: 5 · 2023: 4 · 2022: 6 · 2021: 8 · 2020: 13 · 2019: 4 · 2018: 8 · 2017: 6 · 2016: 12 · 2015: 5 · 2014: 10 · 2013: 4 · 2012: 8
- FWCI
- 2.58
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of Applied Psychology (publishedVersion)
- Topics
- Social Sciences › Psychology › Social Psychology › Team Dynamics and Performance
- Social Sciences › Communication › Interpersonal and Organizational Communication
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Employee Performance and Leadership
- Keywords
- organizational communication, organizational performance
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.