Work-family conflict, policies, and the job-life satisfaction relationship: A review and directions for organizational behavior-human resources research.

Ellen Ernst Kossek, Cynthia Ozeki·1998·Journal of Applied Psychology

Abstract

This review examines the relationship among work-family (w-f) conflict, policies, and job and life satisfaction. The meta-analytic results show that regardless of the type of measure used (bidirectional w-f conflict, work to family, family to work), a consistent negative relationship exists among all forms of w-f conflict and job-life satisfaction. This relationship was slightly less strong for family to work conflict. Although confidence intervals overlap, the relationship between job-life satisfaction and w-f conflict may be stronger for women than men. Future research should strive for greater consistency and construct development of measures, examination of how sample composition influences findings, and increased integration of human resources policy and role conflict perspectives, including whether a positive relationship between w-f policies and satisfaction is mediated by w-f conflict.

Cites (6)

  1. The satisfaction with life scale
    Diener, Ed, Emmons, Robert A., Larsen, Randy J., Griffin, Sharon · 1985 · Journal of Personality Assessment
  2. Development of the Job Diagnostic Survey.
    Hackman, J. Richard, Oldham, Greg R. · 1975 · Journal of Applied Psychology
  3. Methods of Meta-Analysis: Correcting Error and Bias in Research Findings
    Schmidt, Frank L., Hunter, John E. · 2015
  4. Development and validation of work–family conflict and family–work conflict scales
    Netemeyer, Richard G., Boles, James S., McMurrian, Robert · 1996 · Journal of Applied Psychology
  5. Gender differences in work-family conflict
    Duxbury, Linda E., Higgins, Christopher A. · 1991 · Journal of Applied Psychology
  6. Processes linking work and family: a critical review and research agenda
    Lambert, Susan J. · 1990 · Human Relations

Show all 6 references

Cited by (25)

  1. All in a Day's Work: Boundaries and Micro Role Transitions
    Ashforth, Blake E., Kreiner, Glen E., Fugate, Mel · 2000 · The Academy of Management Review
  2. The Good, the Bad, and the Unknown about Telecommuting: Meta-Analysis of Psychological Mediators and Individual Consequences
    Gajendran, Ravi S., Harrison, David A. · 2007 · Journal of Applied Psychology
  3. Five-factor model of personality and job satisfaction: A meta-analysis.
    Judge, Timothy A., Heller, Daniel, Mount, Michael K. · 2002 · Journal of Applied Psychology
  4. A meta-analysis of work–family conflict and various outcomes with a special emphasis on cross-domain versus matching-domain relations.
    Amstad, Fabienne T., Meier, Laurenz L., Fasel, Ursula, Elfering, Achim, Semmer, Norbert K. · 2011 · Journal of Occupational Health Psychology
  5. Telecommuting, control, and boundary management: Correlates of policy use and practice, job control, and work–family effectiveness
    Kossek, Ellen Ernst, Lautsch, Brenda A., Eaton, Susan C. · 2006 · Journal of Vocational Behavior

See all 1,862

How to cite

Cite CoChat for the checks on this page, and the paper for its own findings.

This page
CoChat. (2026). Citation check: Work-family conflict, policies, and the job-life satisfaction relationship: A review and directions for organizational behavior-human resources research. https://app.cochat.ai/papers/10.1037//0021-9010.83.2.139
The paper
Kossek, E. E., & Ozeki, C. (1998). Work-family conflict, policies, and the job-life satisfaction relationship: A review and directions for organizational behavior-human resources research. Journal of Applied Psychology. https://doi.org/10.1037//0021-9010.83.2.139

Data sources

Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.