The DOI matches its Crossref record; 9 of the 9 references it cites were found in a registry or an index.
Organizational Citizenship Behavior in Work Groups: A Group Norms Approach.
Abstract
Although the relationship between unit-level organizational citizenship behavior (OCB) and unit outcomes has been well established in recent years, the conceptual development of OCB at the unit level of analysis has not been adequately addressed. In an effort to fill this conceptual gap and to spur future research, the authors apply the literature on group norms to the concept of OCB. The resulting framework suggests a cyclical relationship between individual- and group-level processes and ultimately offers an explanation for how OCB norms are established and maintained in work groups. The authors demonstrate how this framework incorporates past research on the relationship between unit-level OCB and unit outcomes and how it extends previous research by suggesting multiple directions for future efforts related to unit-level OCB.
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Cites
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Cited by
Podsakoff, N. P., Whiting, S. W., Podsakoff, P. M., & Blume, B. D. (2009) · Journal of Applied Psychology · doi:10.1037/a0013079 · Cited by 2,356
How low does ethical leadership flow? Test of a trickle-down model
Mayer, D. M., Kuenzi, M., Greenbaum, R., Bardes, M., & Salvador, R. (. (2009) · Organizational Behavior and Human Decision Processes · doi:10.1016/j.obhdp.2008.04.002 · Cited by 1,598
NISHII, L. H., LEPAK, D. P., & SCHNEIDER, B. (2008) · Personnel Psychology · doi:10.1111/j.1744-6570.2008.00121.x · Cited by 1,410
Randel, A. E., Galvin, B. M., Shore, L. M., Ehrhart, K. H., Chung, B. G., Dean, M. A., & Kedharnath, U. (2018) · Human Resource Management Review · doi:10.1016/j.hrmr.2017.07.002 · Cited by 955
Kalshoven, K., Den Hartog, D. N., & De Hoogh, A. H. B. (2011) · The Leadership Quarterly · doi:10.1016/j.leaqua.2010.12.007 · Cited by 824
Metadata
- Authors
- Ehrhart, M. G., & Naumann, S. E.
- Venue
- Journal of Applied Psychology
- Published
- 2004
- Volume
- 89
- Issue
- 6
- Pages
- 960-974
- ISSN
- 0021-9010 (ISSN-L)
- 1939-1854
- OpenAlex
- W2062170626
- Cited by
- 442
- References
- 9
- FWCI
- 11.48
- Type
- journal article
- Language
- en
- Open access
- closed
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
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