Effects of a smokers' hotline: Results of a 10-county self-help trial.
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Compared with providing smokers with detailed self-help cessation packets, the addition of telephone hotlines to assist with cessation increased cessation rates, including cotinine-validated cessation, at up to 18 months' follow-up and also reduced relapse rates.
“Compared with providing smokers with detailed self-help cessation packets, the addition of telephone hotlines to assist with cessation increased cessation rates, including cotinine-validated cessation, at up to 18 months’ follow-up and also reduced relapse rates.”
From Population Approaches to Improve Diet, Physical Activity, and Smoking Habits: A Scientific Statement From the American Heart Association (2012) · cites this paper as [385]
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Telephone counselling for smoking cessation
Stead, L. F., Hartmann‐Boyce, J., Perera, R., & Lancaster, T. (2013) · Cochrane Database of Systematic Reviews · doi:10.1002/14651858.cd002850.pub3 · Cited by 1,014 · see citing works
Mozaffarian, D., Afshin, A., Benowitz, N. L., Bittner, V., Daniels, S. R., Franch, H. A., Jacobs, D. R., Kraus, W. E., Kris-Etherton, P. M., Krummel, D. A., et al. (2012) · Circulation · doi:10.1161/cir.0b013e318260a20b · Cited by 601 · see citing works
Self-help interventions for smoking cessation.
Lancaster, T., & Stead, L. (2005) · Cochrane Database of Systematic Reviews · doi:10.1002/14651858.cd001118.pub2 · Cited by 526 · see citing works
Hopkins, D. P., Briss, P. A., Ricard, C. J., Husten, C. G., Carande-Kulis, V. G., Fielding, J. E., Alao, M. O., McKenna, J. W., Sharp, D. J., Harris, J. R., et al. (2001) · American Journal of Preventive Medicine · doi:10.1016/s0749-3797(00)00297-x · Cited by 453 · see citing works
Us Public Health Service Clinical Practice Guideline: Treating Tobacco Use and Dependence
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“Reactive (smoker-initiated) telephone hotlines, increasingly available in communities ( 114-116 ) and managed care settings (116), could confer the same benefits; but, since very few smokers ever call them (116), their impact is low.”
BackgroundTelephone counselling for smoking cessation
Stead, L. F., Perera, R., & Lancaster, T. (2006) · Cochrane Database of Systematic Reviews · doi:10.1002/14651858.cd002850.pub2 · Cited by 326 · see citing works
Telephone counselling for smoking cessation
Matkin, W., Ordóñez-Mena, J. M., & Hartmann‐Boyce, J. (2019) · Cochrane Database of Systematic Reviews · doi:10.1002/14651858.cd002850.pub4 · Cited by 230 · see citing works
Telephone Counseling for Smoking Cessation: What's in a Call?
Zhu, S., Tedeschi, G. J., Anderson, C. M., & Pierce, J. P. (1996) · Journal of Counseling & Development · doi:10.1002/j.1556-6676.1996.tb02319.x · Cited by 213 · see citing works
Tobacco cessation quitlines in North America: a descriptive study
Cummins, S. E., Bailey, L., Campbell, S., Koon-Kirby, C., & Zhu, S.-H. (2007) · Tobacco Control · doi:10.1136/tc.2007.020370 · Cited by 199 · see citing works
A systematic review of interventions for smokers who contact quitlines
Stead, L. F., Perera, R., & Lancaster, T. (2007) · Tobacco Control · doi:10.1136/tc.2006.019737 · Cited by 196 · see citing works
“Quitlines also have a potential impact on public health beyond that of the services they provide to individuals. Their promotion reinforces the importance of quitting and the availability of help should smokers choose to use them. This review does not directly address how much quitline services increase quitting compa…”
BackgroundNiederdeppe, J., Kuang, X., Crock, B. N., & Skelton, A. (2008) · Social Science & Medicine · doi:10.1016/j.socscimed.2008.06.037 · Cited by 184 · see citing works
Ershoff, D. H., Quinn, V. P., Boyd, N. R., Stern, J. A., Gregory, M., & Wirtschafter, D. D. (1999) · American Journal of Preventive Medicine · doi:10.1016/s0749-3797(99)00071-9 · Cited by 161 · see citing works
Using the telephone to improve health behavior and health service delivery
McBride, C. M., & Rimer, B. K. (1999) · Patient Education and Counseling · doi:10.1016/s0738-3991(98)00098-6 · Cited by 156 · see citing works
“19 86 [5 3] cr ea se th e pr ac tic e of br ea st at te nd ed a B SE w or ks ho p 7m on th pe rio d of B SE co m pa re d to m ai le d ef fe ct iv e of th e tw o in te r-”
BackgroundInfluentialSmoking cessation quitlines: An underrecognized intervention success story.
Lichtenstein, E., Zhu, S., & Tedeschi, G. J. (2010) · American Psychologist · doi:10.1037/a0018598 · Cited by 157 · see citing works
Print-based self-help interventions for smoking cessation
Hartmann‐Boyce, J., Lancaster, T., & Stead, L. F. (2014) · Cochrane Database of Systematic Reviews · doi:10.1002/14651858.cd001118.pub3 · Cited by 154 · see citing works
Quitlines in North America: Evidence Base and Applications
Ossip-Klein, D. J., & McIntosh, S. E. (2003) · The American Journal of the Medical Sciences · doi:10.1097/00000441-200310000-00010 · Cited by 151 · see citing works
Self-citationMiller, C. L., Wakefield, M. A., & Roberts, L. (2003) · Tobacco Control · doi:10.1136/tc.12.suppl_2.ii53 · Cited by 146 · see citing works
Tobacco quitlines: looking back and looking ahead: Figure 1
Anderson, C. M., & Zhu, S.-H. (2007) · Tobacco Control · doi:10.1136/tc.2007.020701 · Cited by 138 · see citing works
Peer support telephone calls for improving health
Dale, J. R., Caramlau, I. O., Lindenmeyer, A., & Williams, S. (2008) · Cochrane Database of Systematic Reviews · doi:10.1002/14651858.cd006903.pub2 · Cited by 130 · see citing works
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“However, help can play an important role because smokers can increase their chances of quitting by using it, and there is some evidence that the provision of services can also encourage self-quitting [19].”
A centralised telephone service for tobacco cessation: the California experience
Zhu, S., Anderson, C. M., Johnson, C. E., Tedeschi, G. J., & Roeseler, A. (2000) · Tobacco Control · doi:10.1136/tc.9.suppl_2.ii48 · Cited by 114 · see citing works
“The effect of the media campaign for the Helpline, of course, is not just on those who actually called, though it is hard to measure for those who did not call. Ossip-Klein and her colleagues have shown, in a randomised study, that a majority of tobacco users who were informed of the existence of a helpline did not ca…”
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“Continuous abstinence was verified by phone contact with a significant other (Emont, Collins, & Zywiak, 1991; Ossip-Klein et al., 1991; Shumaker & Grunberg, 1986).”
MethodTelephone counselling for smoking cessation
Stead, L., Lancaster, T., & Perera, R. (2003) · Cochrane Database of Systematic Reviews · doi:10.1002/14651858.cd002850 · Cited by 92 · see citing works
Optimizing the cost-effectiveness of alcohol treatment
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The potential of quitlines to increase smoking cessation
Borland, R., & Segan, C. (2006) · Drug and Alcohol Review · doi:10.1080/09595230500459537 · Cited by 82 · see citing works
Winickoff, J. P., Buckley, V., Palfrey, J. S., Perrin, J. M., & Rigotti, N. A. (2003) · PEDIATRICS · doi:10.1542/peds.112.5.1127 · Cited by 82 · see citing works
Print-based self-help interventions for smoking cessation
Livingstone-Banks, J., Ordóñez-Mena, J. M., & Hartmann-Boyce, J. (2019) · Cochrane Database of Systematic Reviews · doi:10.1002/14651858.cd001118.pub4 · Cited by 81 · see citing works
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“tiveness of telephone counseling for smoking cessation.(8-14) At present, all residents”
BackgroundAn automated telephone-based smoking cessation education and counseling system
Ramelson, H. Z., Friedman, R. H., & Ockene, J. K. (1999) · Patient Education and Counseling · doi:10.1016/s0738-3991(98)00130-x · Cited by 72 · see citing works
Interventions for recruiting smokers into cessation programmes
Belisario, J. S. M., Bruggeling, M. N., Gunn, L. H., Brusamento, S., & Car, J. (2012) · Cochrane Database of Systematic Reviews · doi:10.1002/14651858.cd009187.pub2 · Cited by 67 · see citing works
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Comparison-level preferences after performance: Is downward comparison theory still useful?
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Self-help interventions for smoking cessation
Lancaster, T., & Stead, L. (2002) · Cochrane Database of Systematic Reviews · doi:10.1002/14651858.cd001118 · Cited by 65 · see citing works
Smoking cessation: Social comparison level predicts success for adult smokers.
Gerrard, M., Gibbons, F. X., Lane, D. J., & Stock, M. L. (2005) · Health Psychology · doi:10.1037/0278-6133.24.6.623 · Cited by 62 · see citing works
“This study also does not address one of the more challenging situations in smoking cessation, that is, attempting to quit while family and/or friends continue to smoke (Grove, 1993; Morgan, Ashenberg, & Fisher, 1988 ).”
BackgroundThe effectiveness of personalized smoking cessation strategies for callers to a Quitline service
Borland, R., Balmford, J., Segan, C., Livingston, P. M., & Owen, N. G. (2003) · Addiction · doi:10.1046/j.1360-0443.2003.00389.x · Cited by 61 · see citing works
Which smokers use the smoking cessation Quitline in Hong Kong, and how effective is the Quitline?
Abdullah, A. S. M., Lam, T.-H., Chan, S. S. C., & Hedley, A. J. (2004) · Tobacco Control · doi:10.1136/tc.2003.006460 · Cited by 61 · see citing works
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Resnicow, K., VAUGHAN, R. D., Futterman, R., Weston, R. E., Royce, J. M., Parms, C. A., Hearn, M. D., Smith, M., Freeman, H. P., & Orlandi, M. (1997) · Health Education & Behavior · doi:10.1177/109019819702400208 · Cited by 58 · see citing works
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Cost effectiveness of the Oregon quitline “free patch initiative”
Fellows, J. L., Bush, T. M., McAfee, T. A., & Dickerson, J. F. (2007) · Tobacco Control · doi:10.1136/tc.2007.019943 · Cited by 55 · see citing works
Two approaches to social support in smoking cessation: Commodity model and nondirective support
Fisher, E. B. (1997) · Addictive Behaviors · doi:10.1016/s0306-4603(97)00064-6 · Cited by 52 · see citing works
Promoting abstinence among relapsed chronic smokers: the effect of telephone support.
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Network formation, governance, and evolution in public health
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“At the same time, in Washington State, a private insurer developed a private quitline specifically for its members using a different scientifically supported protocol (Ossip-Klein et al., 1991).”
BackgroundAbrantes, A. M., Bloom, E. L., Strong, D. R., Riebe, D. A., Marcus, B. H., Desaulniers, J. A., Fokas, K., & Brown, R. A. (2014) · Nicotine & Tobacco Research · doi:10.1093/ntr/ntu036 · Cited by 50 · see citing works
“In cases where CO was not available, significant other (SO) reports were used—a common, valid approach toward corroborating self-report in the absence of biochemical verification (Emont, Collins, & Zywiak, 1991; Ossip-Klein et al., 1991).”
MethodAwareness and Use of Tobacco Quitlines: Evidence from the Health Information National Trends Survey
Kaufman, A. R., Augustson, E. M., Davis, K. L., & Rutten, L. J. F. (2010) · Journal of Health Communication · doi:10.1080/10810730.2010.526172 · Cited by 49 · see citing works
“Quitline call volume has been shown to be highly sensitive to promotion of the service, both in terms of increasing during times of active promotion and rapid falls in volume when promotion is discontinued (Hurd, Augustson, Backinger, Deaton, & Bright, 2007 ; Ossip-Klein et al, 1991 ).”
BackgroundMiller, M., & Wood, L. J. (2003) · Australian and New Zealand Journal of Public Health · doi:10.1111/j.1467-842x.2003.tb00399.x · Cited by 47 · see citing works
Testing for HIV Infection at Home
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Minimal dataset for quitlines: a best practice
Campbell, H. S., Ossip-Klein, D. J., Bailey, L. A., & Saul, J. E. (2007) · Tobacco Control · doi:10.1136/tc.2007.019976 · Cited by 47 · see citing works
“self someone else? Are you health professional friend or family member community organisation, worksite, insurance (3) How did you hear about the quitline? Awareness of quitline Effectiveness of promotion media other advertising referral (4) Is this your first call to the quitline in the past year? Status: first time…”
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The Telephone as a Communication Medium for Health Education
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The effects and use of maintenance newsletters in a smoking cessation intervention
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“Other adjuncts are the use of hotlines (Ossip-Klein et al., 1991) or telephone Supported by Grant CA42760 from the National Cancer Institute.”
Method22 years on: the impact and relevance of the UK No Smoking Day
Owen, L., & Youdan, B. (2006) · Tobacco Control · doi:10.1136/tc.2005.011254 · Cited by 36 · see citing works
What Have We Learned from 20 Years of Research on Smokeless Tobacco Cessation?
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A stop-smoking telephone help line that nobody called.
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The effectiveness of telephone counselling in the treatment of illicit drug and alcohol use concerns
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Efficacy of a tobacco quitline among adult cancer survivors
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“Real-World” Effectiveness of Reactive Telephone Counseling for Smoking Cessation
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The Effect of Adding Telephone Contact to Self-Instructional Smoking-Cessation Materials
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Trial design: The St. Jude Children's Research Hospital Cancer Survivors Tobacco Quit Line study
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“On the other hand, participant initiated QLs (where participants can call any time during the hours of operation and receive as much or as little intervention as they need), also have been widely implemented, but there have been only two controlled trials that test and support the efficacy of this approach [36,37].”
BackgroundBarriers to Telephone Quitline Use Among Methadone-Maintained Smokers
Griffin, J. L., Segal, K. S., & Nahvi, S. (2015) · Nicotine & Tobacco Research · doi:10.1093/ntr/ntu267 · Cited by 15 · see citing works
“32 Black 5 (20) 26 (30) Non-Hispanic White 4 (16) 6 (7) ≤ High school education, n (%) 19 (76) 68 (78) .”
Proactive peer support by telephone to help women quit smoking
Solomon, L. J., Walker, R. H. S., Flynn, B. S., Christ, S., Dana, G. S., & Dorwaldt, A. L. (1996) · Health Education Research · doi:10.1093/her/11.3.377 · Cited by 15 · see citing works
Contemporary Smoking Cessation
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Relateline: An evaluation of a telephone helpline counselling service for marital problems
Hunt, P. A. (1993) · British Journal of Guidance and Counselling · doi:10.1080/03069889308258683 · Cited by 14 · see citing works
Self‐help smoking cessation materials
Brown, S. L., & Owen, N. G. (1992) · Australian Journal of Public Health · doi:10.1111/j.1753-6405.1992.tb00050.x · Cited by 13 · see citing works
Review of the current status of smoking cessation in the USA: progress and opportunities
Orleans, C. T. (1995) · Tobacco Control · doi:10.1136/tc.4.suppl2.s3a · Cited by 12 · see citing works
The telephone helpline as social support
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Smoking cessation strategies in vascular surgery
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“[31] Ossip-Klein DJ, Giovino GA, Megahed N, et al.”
BackgroundAdherence to Smoking Cessation Regimens
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Review of strategies to recruit smokers for smoking cessation: a population impact perspective
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From specialist care to self directed treatment.
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“The widespread adoption of telephone quitlines has been accompanied by a growing literature on their effectiveness [6-9].”
BackgroundLifestyle and Coronary Heart Disease Prevention
Pinto, B. M., Rabin, C., & Farrell, N. C. (2005) · Primary Care Clinics in Office Practice · doi:10.1016/j.pop.2005.09.006 · Cited by 6 · see citing works
“In a study of their ‘‘realworld effectiveness,’’ they were found to increase long-term abstinence, and might be considered for practices with limited referral resources [16,17].”
BackgroundVassilev, Z. P., Marcus, S. M., Jennis, T., et al. (2005) · AIDS Patient Care and STDs · doi:10.1089/apc.2005.19.684 · Cited by 6 · see citing works
A Helpline Telephone Service for Tobacco Related Issues: The Italian Experience
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“[39] have shown, in a randomised study, which a majority of tobacco users who were informed of the existence of a helpline did not call for counselling services.”
BackgroundLatchkey children: Potential sources of support
Shulman, S., Kedem, P., Kaplan, K. J., Sever, I., & Braja, M. (1998) · Journal of Community Psychology · doi:10.1002/(sici)1520-6629(199803)26:2 · Cited by 9 · see citing works
An AIDS Hotline: Analysis of Callers, Presenting Problems, and Social Factors1
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Self-Help Approaches for Addictions
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“, from contemplation to action) [48, 92], many quitlines in the United States restrict services to callers who are planning to quit [16].”
BackgroundPublic health initiatives for smoking cessation
Tauras, J. A., & Chaloupka, F. J. (2007) · Current Cardiovascular Risk Reports · doi:10.1007/s12170-007-0064-y · Cited by 3 · see citing works
“A study on reactive quitlines by Ossip-Klein et al. [ 26 ] found that smokers who received self-help materials and an offer to access a telephone quitline had higher biochemically confirmed quit rates than did smokers who received only the self-help materials.”
BackgroundNational Tobacco Quit-line Services
Kumar, N., Kumar, S., Mishra, J., et al. (2022) · The Indian Journal of Chest Diseases and Allied Sciences · doi:10.5005/ijcdas-58-4-221 · Cited by 3 · see citing works
Nicotine Dependence: Current Treatments and Future Directions
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Telephone Hotlines for Men in Japan
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A telephone hotline to assist users of the minimum data set plus (MDS+)
Droge, J. A., Feldman, J., Burke, R. E., et al. (1994) · Geriatric Nursing · doi:10.1016/s0197-4572(09)90027-1
El consejo telefónico aplicado al tratamiento de fumadores
Migues, M. C., Vázquez, F. L., & Becoña, E. (2000) · Adicciones · doi:10.20882/adicciones.637
Vassilev, Z. P., Marcus, S. M., Jennis, T., et al. (2005) · AIDS Patient Care and STDs · doi:10.1089/apc.2005.19.898
- Authors
- Ossip-Klein, D. J., Giovino, G. A., Megahed, N., Black, P. M., Emont, S. L., Stiggins, J., Shulman, E., & Moore, L.
- ORCID
- Giovino, Gary A.
- Venue
- Journal of Consulting and Clinical Psychology
- Published
- 1991-04
- Volume
- 59
- Issue
- 2
- Pages
- 325-332
- ISSN
- 0022-006X (ISSN-L)
- 1939-2117
- OpenAlex
- W4300170377
- Cited by
- 95
- References
- 0
- Citations by year
- 2022: 2 · 2019: 2 · 2015: 4 · 2014: 3 · 2013: 2 · 2012: 2
- FWCI
- 2.18
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of Consulting and Clinical Psychology (publishedVersion)
- Topics
- Health Sciences › Medicine › Physiology › Smoking Behavior and Cessation
- Health Sciences › Medicine › Epidemiology › Substance Abuse Treatment and Outcomes
- Social Sciences › Psychology › Applied Psychology › Behavioral Health and Interventions
- Keywords
- smoking cessation, telephone counseling, self-help, nicotine dependence
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