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Machine learning and natural language processing in psychotherapy research: Alliance as example use case.
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Artificial intelligence generally and machine learning specifically have become deeply woven into the lives and technologies of modern life. Machine learning is dramatically changing scientific research and industry and may also hold promise for addressing limitations encountered in mental health care and psychotherapy. The current paper introduces machine learning and natural language processing as related methodologies that may prove valuable for automating the assessment of meaningful aspects of treatment. Prediction of therapeutic alliance from session recordings is used as a case in point. Recordings from 1,235 sessions of 386 clients seen by 40 therapists at a university counseling center were processed using automatic speech recognition software. Machine learning algorithms learned associations between client ratings of therapeutic alliance exclusively from session linguistic content. Using a portion of the data to train the model, machine learning algorithms modestly predicted alliance ratings from session content in an independent test set (Spearman's ρ = .15, p < .001). These results highlight the potential to harness natural language processing and machine learning to predict a key psychotherapy process variable that is relatively distal from linguistic content. Six practical suggestions for conducting psychotherapy research using machine learning are presented along with several directions for future research. Questions of dissemination and implementation may be particularly important to explore as machine learning improves in its ability to automate assessment of psychotherapy process and outcome. (PsycInfo Database Record (c) 2020 APA, all rights reserved).
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“Innovative machine learning approaches might predict trajectories of change based on these data, which can inform pre-treatment and in-session decisions of mental healthcare practices (Cohen and DeRubeis, 2018; Goldberg et al., 2020; Rubel et al., 2020).”
From More Light? Opportunities and Pitfalls in Digitalized Psychotherapy Process Research (2021) · cites this paper as Goldberg et al., 2020
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Metadata
- Authors
- Goldberg, S. B., Flemotomos, N., Martinez, V. R., Tanana, M. J., Kuo, P. B., Pace, B. T., Villatte, J. L., Georgiou, P. G., Van Epps, J., Imel, Z. E., Narayanan, S. S., & Atkins, D. C.
- Affiliations
- University of Wisconsin–Madison (US)
- University of Southern California (US)
- University of Utah (US)
- University of Washington (US)
- ORCID
- Venue
- Journal of Counseling Psychology
- Published
- 2020-07
- Volume
- 67
- Issue
- 4
- Pages
- 438-448
- ISSN
- 0022-0167 (ISSN-L)
- 1939-2168
- PMC
- PMC7393999
- OpenAlex
- W3040438665
- Cited by
- 141
- References
- 72
- Citations by year
- 2026: 24 · 2025: 30 · 2024: 24 · 2023: 23 · 2022: 15 · 2021: 19 · 2020: 5
- FWCI
- 6.19
- Type
- journal article
- Language
- en
- Open access
- hybrid
- doi.org
- Locations
- Journal of Counseling Psychology (publishedVersion, other-oa)
- PubMed (publishedVersion)
- PubMed Central (acceptedVersion)
- Funders
- National Institutes of Health (R01/ AA018673)
- University of Wisconsin-Madison
- Topics
- Social Sciences › Psychology › Clinical Psychology › Psychotherapy Techniques and Applications
- Social Sciences › Psychology › Social Psychology › Mental Health via Writing
- Social Sciences › General Social Sciences › Computational and Text Analysis Methods
- Keywords
- machine learning, natural language processing, therapeutic relationship, therapeutic process, session recording, speech recognition, psychotherapy outcome assessment, automated assessment, counseling center clients
- MeSH terms
- Machine Learning, Therapeutic Alliance, Adolescent, Adult, Mental Disorders, Counseling, Female, Humans, Male, Natural Language Processing, Professional-Patient Relations, Psychotherapy, Psychotherapeutic Processes, Universities, Biomedical Research, Young Adult
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
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