The DOI matches its Crossref record; 48 of the 48 references it cites were found in a registry or an index.
Trust: An Integrative Review from a Person–Situation Perspective
Abstract
Trust is a key aspect of various social interactions. Correspondingly, trust has been heavily studied across different scientific disciplines. However, an integration of the diverse research and literature is still missing. Addressing this issue, we review several hundred articles on interpersonal trust among strangers and integrate them into a coherent framework, explaining trust behavior among unfamiliar agents based on an interaction between situational features and distinct personality characteristics. Understanding trust as a decision under risk, we distill 3 core components of trust behavior from the extant literature: attitudes toward risky prospects (i.e., risk aversion and loss aversion), trustworthiness expectations, and betrayal sensitivity. Each of these refers to a distinct set of causal determinants, including personality characteristics (anxiety/fear, trustworthiness, and forgiveness) which can be localized in the space defined by models of basic personality structure (e.g., the Five-Factor Model and the HEXACO model of personality). In sum, the review contributes to the understanding of trust behavior by linking and integrating the findings from various fields of trust research. Additionally, it provides fruitful directions and implications for future research.
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Cites
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Cited by
Personality and prosocial behavior: A theoretical framework and meta-analysis.
Thielmann, I., Spadaro, G., & Balliet, D. (2020) · Psychological Bulletin · doi:10.1037/bul0000217 · Cited by 689
Self-citationAlmost human: Anthropomorphism increases trust resilience in cognitive agents.
de Visser, E. J., Monfort, S. S., McKendrick, R., Smith, M. A. B., McKnight, P. E., Krueger, F., & Parasuraman, R. (2016) · Journal of Experimental Psychology: Applied · doi:10.1037/xap0000092 · Cited by 614
How transparency modulates trust in artificial intelligence
Zerilli, J., Bhatt, U., & Weller, A. (2022) · Patterns · doi:10.1016/j.patter.2022.100455 · Cited by 257
How Do We Assess the Trustworthiness of AI? Introducing the Trustworthiness Assessment Model (TrAM)
Schlicker, N., Baum, K., Uhde, A., Sterz, S., Hirsch, M. C., & Langer, M. (2022) · doi:10.31234/osf.io/qhwvx · Cited by 79
Metadata
- Authors
- Thielmann, I., & Hilbig, B. E.
- Venue
- Review of General Psychology
- Publisher
- SAGE Publications
- Published
- 2015-09
- Volume
- 19
- Issue
- 3
- Pages
- 249-277
- ISSN
- 1089-2680 (ISSN-L)
- 1939-1552
- OpenAlex
- W2801771833
- Cited by
- 259
- References
- 48
- FWCI
- 13.57
- Type
- journal article
- Language
- en
- Open access
- closed
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