Cited by 9Health Literacy and Information AccessibilityUsability and User Interface DesignMobile Health and mHealth Applications

Evaluation Frameworks for Health Virtual Communities

El Morr, Christo, Eftychiou, Linda·2017·The Digitization of Healthcare

Abstract

Virtual communities (VCs) evaluation research looked into different aspects of evaluation such as usability, effectiveness, and impact. However, these measurements do not take into account some particularities of the Health Virtual Communities (Health VCs), such as the impact of the patient’s health condition on software usability and the effect of the Health VC on health outcomes. In this chapter, we give an overview of existing literature related to VC evaluation, and summarize the main VC evaluation limitations and challenges, particularly the need for a framework for VC evaluation. We then look into the available frameworks to evaluate information technology and information systems and their ability to VCs, and then lay out the need for a framework to evaluate Health VC.

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Crossref · 10.1057/978-1-349-95173-4_6

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Authors
El Morr, C., & Eftychiou, L.
Affiliations
York University (CA)
Venue
The Digitization of Healthcare
Published
2017
Pages
99-118
OpenAlex
W2744742119
Cited by
9
References
87
Citations by year
2022: 1 · 2021: 2 · 2020: 1 · 2019: 2 · 2018: 3
FWCI
10.90
Type
book chapter
Language
en
Open access
closed
Locations
Palgrave Macmillan UK eBooks (publishedVersion)
Topics
  • Health Sciences › Health Professions › General Health Professions › Health Literacy and Information Accessibility
  • Physical Sciences › Computer Science › Human-Computer Interaction › Usability and User Interface Design
  • Health Sciences › Health Professions › General Health Professions › Mobile Health and mHealth Applications
Keywords
evaluation framework, usability, health outcomes, information system evaluation, online health communities

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