Student or educator? Sign up with your school email and get 6 months of Pro free.
CoChat
Sign Up
Cited by 881

The DOI matches its Crossref record; 3 of the 3 references it cites were found in a registry or an index.

A Systematic Review of the Corporate Reputation Literature: Definition, Measurement, and Theory

Walker, Kent·2010·Corporate Reputation Review
DOI 10.1057/crr.2009.26
Open this paper in CoChat — free account

Overview

The claims and statistics of this paper haven’t been checked yet.

Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.

A few free checks a day · papers already verified open instantly · results are public

Integrity signals

Registry

Crossref · 10.1057/crr.2009.26

Cites

3 of 3 references verified0 citation errors · 0 not checkable

Statistics

Verification

Claims the paper makes

The claims and statistics of this paper haven’t been checked yet.

Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.

A few free checks a day · papers already verified open instantly · results are public

Self-check

Percentages, sums and reported differences re-computed from the paper’s own numbers.

The self-check needs the paper’s full text.

Citations

Cites

Research works printed but not linked: 92

  1. Aaker, D.A. (2004) ‘Leveraging the corporate brand’, California Management Review, 46 (3), 6–18. · doi:10.2307/41166218
  2. Abimbola, T. and Vallaster, C. (2007) ‘Brand, organisational identity and reputation in SMEs: An overview’, Qualitative Market Research, 10 (4), 341–348. · DOI
  3. Backus, D. and Driffill, J. (1985) ‘Inflation and reputation’, The American Economic Review, 75 (3), 530–538.
  4. Balmer, J.M.T. (2005) ‘Corporate brands: A strategic management perspective’, Working Paper Series, 05/43, pp. 2–22.
  5. Balmer, J.M.T. and Greyser, S.A. (2006) ‘Corporate marketing – Integrating corporate identity, corporate branding, corporate communications, corporate image and corporate reputation’, European Journal of Marketing, 40 (7–8), 730–741. · DOI · Paper page
  6. Bapuji, H. and Crossan, M. (2004) ‘From questions to answers: Reviewing organizational learning research’, Management Learning, 35 (4), 397–417. · DOI · Paper page
  7. Bapuji, H., Crossan, M., Jiang, G.-L. and Rouse, M.J. (2007) ‘Organizational learning: A systematic review of the literature’, Organizational Learning, Knowledge, and Capabilities Conference, London, Ontario, pp. 51–67.
  8. Barnett, M.L., Jermier, J.M. and Lafferty, B.A. (2006) ‘Corporate reputation: The definitional landscape’, Corporate Reputation Review, 9 (1), 26–38. · DOI · Paper page
  9. Barro, R.J., Gordon, D.B. and Taylor, J.B. (1983) ‘Rules, discretion and reputation in a model of monetary policy/comments’, Journal of Monetary Economics, 12 (1), 101–121. · DOI · Paper page
  10. Basdeo, D.K., Smith, K.G., Grimm, C.M., Rindova, V.P. and Derfus, P.J. (2006) ‘The impact of market actions on firm reputation’, Strategic Management Journal, 27, 1205–1219. · DOI · Paper page
  11. Berens, G. and Van Riel Cees, B.M. (2004) ‘Corporate associations in the academic literature: Three main streams of thought in the reputation measurement literature’, Corporate Reputation Review, 7 (2), 161–178. · DOI · Paper page
  12. Brammer, S.J. and Pavelin, S. (2006) ‘Corporate reputation and social performance: The importance of fit’, Journal of Management Studies, 9 (1), 435–455. · DOI · Paper page
  13. Brickson, S. (2000) ‘Exploring identity: Where are we now?’, Academy of Management Review, 25, 147–148. · doi:10.5465/amr.2000.27711642
  14. Bromley, D.B. (1993) Reputation, Image and Impression Management, Wiley, London.
  15. Bromley, D.B. (2000) ‘Psychological aspects of corporate identity, image and reputation’, Corporate Reputation Review, 3 (3), 240–252. · DOI · Paper page
  16. Bromley, D.B. (2001) ‘Relationships between personnal and corporate reputation’, European Journal of Marketing, 35 (3/4): 316–334. · DOI · Paper page
  17. Brown, B. and Longsdon, J.M. (1997) ‘Factors influencing Fortune's corporate reputation for “community and environmental responsibility”’, in J. Weber and K. Rehbein (ed.), IABS proceedings (Eight annual conference), International Association for Business and Society, Destin, FL, pp. 184–189. · doi:10.5840/iabsproc1997836
  18. Brown, B. and Perry, S. (1994) ‘Removing the financial performance halo from Fortune's “most admired” companies’, Academy of Management Journal, 37 (5), 1347–1360. · DOI · Paper page
  19. Brown, T.J., Dacin, P.A., Pratt, M.G. and Whetten, D. (2006) ‘Identity, intended Image, construed image, and reputation: An interdisciplinary framework and suggested terminology’, Academy of Marketing Journal, 34 (2), 99–106. · DOI · Paper page
  20. Cable, D.M. and Graham, M.E. (2000) ‘The determinants of job seekers’ reputation perceptions’, Journal of Organizational Behavior, 21 (8), 929–947. · doi:10.1002/1099-1379(200012)21:8<929::aid-job63>3.0.co;2-o
  21. Carter, S.M. (2006) ‘The interaction of top management group, stakeholder, and situational factors on certain corporate reputation management activities’, Journal of Management Studies, 43 (5), 1145–1176. · DOI · Paper page
  22. Chreim, S. (2005) ‘The continuity-change duality in narrative texts of organizational identity’, Journal of Management Studies, 42 (3), 567–593. · DOI · Paper page
  23. Chu, W. and Chu, W. (1994) ‘Signaling quality by selling through a reputable retailer: An example of renting the reputation of another agent’, Marketing Science, 13 (2), 177–189. · DOI
  24. Corley, K.G., Harquail, C.V., Pratt, M.G., Glynn, M.A., Fiol, C.M. and Hatch, M.J. (2006) ‘Guiding organizational identity through aged adolescence’, Journal of Management Inquiry, 15 (2), 85–99. · DOI · Paper page
  25. Cornelissen, J.P. (2002) ‘On the “organizational identity” metaphor’, British Journal of Management, 13, 259–268. · DOI
  26. Cornelissen, J.P. (2006) ‘Metaphor and the dynamics of knowledge in organization theory: A case study of the organizational identity metaphor’, Journal of Management Studies, 43 (4), 683–709. · DOI
  27. Cornelissen, J.P., Haslam, S.A. and Balmer, J.M.T. (2007) ‘Social identity, organizational identity and corporate identity: Towards an integrated understanding of processes, patternings and products’, British Journal of Management, 18, S1–S16. · DOI · Paper page
  28. Davies, G., Chun, R. and da Silva, R.V. (2001) ‘The personification metaphor as a measurement approach for corporate reputation’, Corporate Reputation Review, 4 (2), 113–127. · DOI · Paper page
  29. De la Fuente Sabate, J.M. and de Quevedo Puente, E. (2003) ‘Empirical analysis of the relationship between corporate reputation and financial performance: A survey of the literature’, Corporate Reputation Review, 6 (2), 161–177. · DOI · Paper page
  30. Deephouse, D.L. (2000) ‘Media reputation as a strategic resource: An integration of mass communication and resource-based theories’, Journal of Management, 26 (6), 1091–1112. · doi:10.1177/014920630002600602 · Paper page
  31. Deephouse, D.L. and Carter, S.M. (1999) ‘“Tough talk” and “soothing speech”: Managing reputations for being tough and for being good’, Corporate Reputation Review, 2 (4), 308–332. · DOI
  32. Deephouse, D.L. and Carter, S.M. (2005) ‘An examination of differences between organizational legitimacy and organizational reputation’, Journal of Management Studies, 42 (2), 329–360. · DOI · Paper page
  33. Denyer, D. and Neely, A. (2004) ‘Introduction to special issue: Innovation and productivity performance in the UK’, International Journal of Management Reviews, 5/6 (3 and 4), 131–135. · DOI · Paper page
  34. Dranove, D. and Shanley, M. (1995) ‘Cost reductions or reputation enhancement as motives for mergers: The logic of multihospital systems’, Strategic Management Journal, 16 (1), 55–74. · doi:10.1002/smj.4250160107
  35. Dutton, J.E. and Dukerich, J.M. (1991) ‘Keeping an eye on the mirror: Image and identity in organizational adaptation’, Academy of Management Journal, 34 (3), 517–554. · DOI · Paper page
  36. Dutton, J.E . Dukerich, J.M. and Harquail, C.V. (1994) ‘Organizational images and member identification’, Administrative Science Quarterly, 39 : 239–263. · DOI · Paper page
  37. Fang, L.H. (2005) ‘Investment bank reputation and the price and quality of underwriting services’, The Journal of Finance, 60 (6), 2729–2761. · DOI · Paper page
  38. Flanagan, D.J. and O’Shaughnessy, K.C. (2005) ‘The effect of layoffs on firm reputation’, Journal of Management, 31 (3), 445–463. · DOI
  39. Fombrun, C. and Shanley, M. (1990) ‘What's in a name? Reputation building and corporate strategy’, Academy of Management Journal, 33 (2), 233–258. · DOI · Paper page
  40. Fombrun, C. and Van Riel, C. (1997) ‘The reputational landscape’, Corporate Reputation Review, 1, 5–13. · DOI · Paper page
  41. Fombrun, C.J. (1996) Reputation: Realizing Value from the Corporate Image, Harvard Business School Press, Boston.
  42. Fombrun, C.J. (1998) ‘Indices of corporate reputation: An analysis of media rankings and social monitors’ ratings’, Corporate Reputation Review, 1 (4), 327–340. · DOI
  43. Fryxell, G.E. and Wang, J. (1994) ‘The Fortune corporate ‘reputation’ index: Reputation for what?’, Journal of Management, 20 (1), 1–14. · DOI · Paper page
  44. Gibson, D., Gonzales, J.L. and Castanon, J. (2006) ‘The importance of reputation and the role of public relations’, Public Relations Quarterly, 51 (3), 15–18.
  45. Gioia, D.A., Schultz, M. and Corley, K.G. (2000) ‘Organizational identity, image, and adaptive instability’, The Academy of Management Review, 25 (1), 63–81. · doi:10.5465/amr.2000.2791603 · Paper page
  46. Gioia, D.A., Schultz, M. and Corley, K.G. (2002) ‘On celebrating the organizational identity metaphor: A rejoinder to Cornelissen’, British Journal of Management, 13, 269–275. · DOI
  47. Gray, E.R. and Balmer, J.M.T. (1998) ‘Managing corporate image and corporate reputation’, Long Range Planning, 31 (5), 695–702. · DOI · Paper page
  48. Grossman, H.I. and Vanhuyck, J.B. (1988) ‘Sovereign debt as a contingent claim – Excusable default, repudiation, and reputation’, American Economic Review, 78 (5), 1088–1097.
  49. Hall, R. (1992) ‘The strategic analysis of intangible resources’, Strategic Management Journal, 13, 135–144. · DOI · Paper page
  50. Hall, R. (1993) ‘A framework linking intangible resources and capabilities to sustainable competitive advantage’, Strategic Management Journal, 14, 607–618. · DOI · Paper page
  51. Haslam, S.A., Postmes, T. and Ellemers, N. (2003) ‘More than a metaphor: Organizational identity makes organizational life possible’, British Journal of Management, 14, 357–369. · DOI · Paper page
  52. Hassard, T.H. (1991) Understanding Biostatistics, 3rd edn., Mosby-Year Book, St Louis.
  53. Keller, K.L. (1993) ‘Conceptualizing, measuring, and managing customer-based brand equity’, Journal of Marketing, 57 (1), 1–22. · doi:10.2307/1252054 · Paper page
  54. Klein, J. and Dawar, N. (2004) ‘Corporate social responsibility brand evaluations in and consumers’ attributions and a product-harm crisis’, International Journal of Research in Marketing, 21 (3), 203–217. · DOI · Paper page
  55. Kousha, K. and Thelwall, M. (2007) ‘Google Scholar citations and Google Web/URL citations: A multi-discipline exploratory analysis’, Journal of the American Society for Information Science and Technology, 58 (7), 1055–1065. · DOI
  56. Laufer, W.S. (2003) ‘Social accountability and corporate greenwashing’, Journal of Business Ethics, 43, 253–261. · DOI · Paper page
  57. Lewellyn, P.G. (2002) ‘Corporate reputation: Focusing the Zeitgeist’, Business and Society, 41 (4), 446–455. · DOI
  58. Litz, R.A. (1998) ‘Self-deception and corporate social responsibility: A micro-level conception’, Research in Corporate Social Performance and Policy, 15, 125–143.
  59. Mahon, J.F. (2002) ‘Corporate reputation: A research agenda using strategy and stakeholder literature’, Business and Society, 41 (4), 415–445. · DOI · Paper page
  60. Martins, L.L. (2005) ‘A model of the effects of reputational rankings on organizational change’, Organization Science, 16 (6), 701–720. · DOI
  61. Milgrom, P. and Roberts, J. (1982) ‘Predation, reputation, and entry deterrence’, Journal of Economic Theory, 27, 280–312. · DOI · Paper page
  62. Mulrow, C.D. (1994) ‘Systematic reviews – Rationale for systematic reviews’, British Medical Journal, 309, 597–599. · DOI · Paper page
  63. Oliver, D. and Roos, J. (2007) ‘Beyond text: Constructing organizational identity multimodally’, British Journal of Management, 18, 342–358. · DOI
  64. Rao, H. (1994) ‘The social construction of reputation: Certification contests, legitimation, and the survival of organizations in the American automobile industry: 1895–1912’, Strategic Management Journal, 15, 29–44. · DOI · Paper page
  65. Ravasi, D. and Van Rekom, J. (2003) ‘Key issues in organizational identity and identification theory’, Corporate Reputation Review, 6, 118–132. · DOI
  66. Rhee, M. and Haunschild, P.R. (2006) ‘The liability of good reputation: A study of product recalls in the U.S. automobile industry’, Organization Science, 17 (1), 101–117. · DOI · Paper page
  67. Rindova, V.P. (1997) ‘Part VII: Managing reputation: Pursuing everyday excellence: The image cascade and the formation of corporate reputations’, Corporate Reputation Review, 1 (2), 188–194. · DOI
  68. Rindova, V.P., Williamson, I.O., Petkova, A.P. and Sever, J.M. (2005) ‘Being good or being known: An empirical examination of the dimensions, antecedents, and consequences of organizational reputation’, Academy of Management Journal, 48 (6), 1033–1049. · DOI · Paper page
  69. Roberts, P.W. and Dowling, G.R. (2002) ‘Corporate reputation and sustained superior financial performance’, Strategic Management Journal, 23 (12), 1077–1093. · DOI · Paper page
  70. Sacasas, R. (2005) ‘This is not your mommy's “Barbie” or is she? A cultural icon struggles to maintain her reputation’, Journal of the Academy of Marketing Science, 33 (2), 243–245. · doi:10.1177/009207030503300213
  71. Saha, S., Saint, S. and Christakis, D.A. (2003) ‘Impact factor: A valid measure of journal quality’, Journal of the Medical Librarian Association, 91 (1), 42–60.
  72. Scott, S.G. and Lane, V.R. (2000) ‘A stakeholder approach to organizational identity’, Academy of Management Review, 25 (1), 43–62. · doi:10.5465/amr.2000.2791602 · Paper page
  73. Simon, C.J. and Sullivan, M.W. (1993) ‘The measurement and determinants of brand equity: A financial approach’, Marketing Science, 12 (1), 28–52. · DOI · Paper page
  74. Smith, F. (2002) The Smith Maneuver: Is Your Mortgage Tax Deductible? Outspan Publishing, Sidney, BC.
  75. Spence, A.M. (1974) Market Signaling: Informational Transfer in Hiring and Related Screening Processes, Harvard University Press, Cambridge, MA.
  76. Sriram, S., Balachander, S. and Kalwani, M.U. (2007) ‘Monitoring the dynamics of brand equity using store-level data’, Journal of Marketing, 71 (2), 61–78. · DOI
  77. Srivastava, R.K., Crosby, J.R., McInish, T.H., Wood, R.A. and Capraro, A.J. (1997) ‘Part IV: How do reputations affect corporate performance?: The value of corporate reputation: Evidence from the equity markets’, Corporate Reputation Review, 1 (1), 62–68. · DOI
  78. Staw, B.M. and Epstein, L.D. (2000) ‘What bandwagons bring: Effects of popular management techniques on corporate performance, reputation, and CEO pay’, Administrative Science Quarterly, 45, 523–556. · DOI · Paper page
  79. Stickel, S.E. (1992) ‘Reputation and performance among security analysts’, Journal of Finance, 47 (5), 1811–1837. · DOI · Paper page
  80. Szwajkowski, E. and Figlewicz, R.E. (1997) ‘Of babies and bathwater’, Business and Society, 36 (4), 362–386. · DOI
  81. Thompson, C.J., Rindfleisch, A. and Arsel, Z. (2006) ‘Emotional branding and the strategic value of the Doppelganger brand’, Journal of Marketing, 70 (1), 50–64. · doi:10.1509/jmkg.2006.70.1.50 · Paper page
  82. Thorpe, R., Holt, R., Macpherson, A. and Pittaway, L. (2005) ‘Using knowledge within small and medium-sized firms: A systematic review of the evidence’, International Journal of Management Reviews, 7 (4), 257–281. · DOI · Paper page
  83. Transfield, D., Denyer, D. and Smart, P. (2003) ‘Towards a methodology for developing evidence-informed management knowledge by means of systematic review’, British Journal of Management, 14 (3), 207–222. · DOI · Paper page
  84. Turban, D.B. and Greening, D.W. (1997) ‘Corporate social performance and organizational attractiveness to prospective employees’, Academy of Management Journal, 40, 658–672. · DOI · Paper page
  85. Ullrich, J., Wieseke, J., Christ, O., Schulze, M. and Van Dick, R. (2007) ‘The identity-matching principle: Corporate and organizational identification in a franchising system’, British Journal of Management, 18, 29–44. · DOI
  86. Walters, W.H. (2007) ‘Google Scholar coverage of a multidisciplinary field’, Information Processing and Management, 43 (4), 1121–1132. · DOI
  87. Wartick, S. (2002) ‘Measuring corporate reputation: Definition and data’, Business and Society, 41 (4), 371–392. · DOI · Paper page
  88. (1983) Webster's New Twentieth Century Dictionary of the English Language, Prentice Hall, New York.
  89. Weigelt, K. and Camerer, C. (1988) ‘Reputation and corporate strategy: A review of recent theory and applications’, Strategic Management Journal, 9 (5), 443–454. · DOI · Paper page
  90. Whetten, D.A. (1997) ‘Part II: Where do reputations come from?: Theory development and the study of corporate reputation’, Corporate Reputation Review, 1 (1), 26–34. · doi:10.1057/palgrave.crr.1540011
  91. Whetten, D.A. and Mackey, A. (2002) ‘A social actor conception of organizational identity and its implications for the study of organizational reputation’, Business and Society, 41 (4), 393–414. · DOI · Paper page
  92. Zyglidopoulos, S.C. (2005) ‘The impact of downsizing on corporate reputation’, British Journal of Management, 16, 253–259. · DOI

Cited by

See all 881

Metadata

Authors
Walker, K.
Venue
Corporate Reputation Review
Publisher
Springer Science and Business Media LLC
Published
2010-01
Volume
12
Issue
4
Pages
357-387
ISSN
  • 1363-3589 (ISSN-L)
  • 1479-1889
DOI
10.1057/crr.2009.26
OpenAlex
W2045678587
Cited by
881
References
3
FWCI
23.62
Type
journal article
Language
en
Open access
closed
Licence
www.springer.com/tdm (tdm)

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

Are you an author, or do you see a problem with this page? Request a review

Data sources

Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.