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Cited by 63Islamic Finance and Banking StudiesHalal products and consumer behaviorCustomer Service Quality and Loyalty

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Consumer trust and confidence in the compliance of Islamic banks

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Ashraf, Samreen, Robson, Julie, Sekhon, Yasmin·2015·Journal of Financial Services Marketing
DOI 10.1057/fsm.2015.8
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Metadata

Authors
Ashraf, S., Robson, J., & Sekhon, Y.
Affiliations
Bournemouth University (GB)
Corresponding author
Ashraf, Samreen
ORCID
Venue
Journal of Financial Services Marketing
Publisher
Springer Science and Business Media LLC
Published
2015-06
Volume
20
Issue
2
Pages
133-144
ISSN
  • 1363-0539 (ISSN-L)
  • 1479-1846
DOI
10.1057/fsm.2015.8
OpenAlex
W960124283
Cited by
63
References
3
Citations by year
2026: 2 · 2025: 5 · 2024: 9 · 2023: 6 · 2022: 12 · 2021: 7 · 2020: 9 · 2019: 5 · 2018: 4 · 2017: 2 · 2016: 2
FWCI
10.99
Type
journal article
Language
en
Open access
Licence
Locations
  • Journal of Financial Services Marketing (publishedVersion)
  • Bournemouth University Research Online (Bournemouth University) (submittedVersion, other-oa)
  • ePrints Soton (University of Southampton) (submittedVersion)
Topics
  • Social Sciences › Business, Management and Accounting › Accounting › Islamic Finance and Banking Studies
  • Social Sciences › Business, Management and Accounting › Marketing › Halal products and consumer behavior
  • Social Sciences › Business, Management and Accounting › Marketing › Customer Service Quality and Loyalty
Keywords
Islamic banking, consumer trust, consumer confidence, bank compliance, Muslim consumers, consumer behavior, financial services, cultural context, Pakistan, bank selection

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