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Cited by 125Information Systems Theories and ImplementationElectronic Health Records SystemsERP Systems Implementation and Impact

The DOI matches its Crossref record; 43 of the 43 references it cites were found in a registry or an index.

Contextual influences on technology use mediation: a comparative analysis of electronic medical record systems

Davidson, Elizabeth, Chiasson, Mike·2005·European Journal of Information Systems
DOI 10.1057/palgrave.ejis.3000518
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Abstract

Developing, implementing and assimilating information technologies into organizational practices pose significant technical and social challenges. In this paper, we explore technology use mediation (TUM) processes in two cases of electronic medical record system use in two healthcare organizations. In our analysis, we examine contextual influences on mediation and consider TUM processes and outcomes in projects utilizing modern systems development methods. We found that crucial TUM actions occurred during systems development phases as well as during system use, that mediation was vitally important with these specialized IT artefacts, and that system configuration required changes to software infrastructure and code. Organizational size influenced the availability and the effectiveness of mediation resources; with adequate resources committed to the task, the institutional environment presented substantial, but not insurmountable, challenges to technology use mediation. We consider implications for practice and suggest future research directions.

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Citations

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Show all 42 references

Research works printed but not linked: 5

  1. BrooksFThe Mythical Man Month: Essays on Software Engineering1995
  2. Holbrook A Keshavjee K and Troyan S (2001) The success of electronic medical records in primary care presentation at the American Medical Informatics (AMIA) Conference Washington DC November 2001.
  3. MilesMHubermanMQualitative Data Analysis: An Expanded Sourcebook1994
  4. ScottWROrganizations: Rational, Natural and Open Systems: Second Edition1987
  5. YinRKCase Study Research: Design and Methods1994

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Metadata

Authors
Davidson, E., & Chiasson, M.
Affiliations
  • University of Hawaiʻi at Mānoa (US)
  • University of Calgary (CA)
Corresponding author
Davidson, Elizabeth
ORCID
Davidson, Elizabeth
Venue
European Journal of Information Systems
Publisher
Informa UK Limited
Published
2005-03
Volume
14
Issue
1
Pages
6-18
ISSN
  • 0960-085X (ISSN-L)
  • 1476-9344
DOI
10.1057/palgrave.ejis.3000518
OpenAlex
W2012609846
Cited by
125
References
42
Citations by year
2026: 1 · 2024: 4 · 2022: 5 · 2021: 2 · 2020: 2 · 2019: 5 · 2018: 10 · 2017: 5 · 2016: 3 · 2015: 7 · 2014: 11 · 2013: 11 · 2012: 10
FWCI
25.52
Type
journal article
Language
en
Open access
closed
Licence
www.springer.com/tdm (unspecified)
Locations
  • European Journal of Information Systems (publishedVersion)
  • RePEc: Research Papers in Economics (submittedVersion)
Topics
  • Social Sciences › Business, Management and Accounting › Management Information Systems › Information Systems Theories and Implementation
  • Health Sciences › Health Professions › Health Information Management › Electronic Health Records Systems
  • Social Sciences › Business, Management and Accounting › Management Information Systems › ERP Systems Implementation and Impact
Keywords
electronic health records, health information systems, organizational context, system development, software configuration, organizational size, institutional environment, technology adoption

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