The DOI matches its Crossref record; 24 of the 24 references it cites were found in a registry or an index.
Task analysis for error identification: a methodology for designing error-tolerant consumer products
Open accessAbstract
This paper presents an approach to the assessment of ‘intelligent’ consumer products. We assume that a primary reason for the difficulties people encounter in their use of intelligent consumer products is the lack of clear, consistent, and logical task sequences. The approach we have developed aims to illustrate the task sequences required for the purposeful use of ‘intelligent’ products, in order to indicate points at which errors, problems or confusions may occur. The approach combines two well proven methodologies (hierarchical task analysis and state space diagrams) to provide a description of human product interaction.
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Several methods also exist to predict and resolve human error in HCI that could be applied to robots.
“Several methods also exist to predict and resolve human error in HCI that could be applied to robots (e.g., Embrey, 1986; Baber and Stanton, 1994).”
From Understanding and Resolving Failures in Human-Robot Interaction: Literature Review and Model Development (2018) · cites this paper as Baber and Stanton, 1994
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Cited by
Sorted by citations
The design with intent method: A design tool for influencing user behaviour
Lockton, D., Harrison, D., & Stanton, N. A. (2010) · Applied Ergonomics · doi:10.1016/j.apergo.2009.09.001 · Cited by 419
Self-citationStanton, N. A., & Salmon, P. M. (2009) · Safety Science · doi:10.1016/j.ssci.2008.03.006 · Cited by 336
Self-citationHonig, S., & Oron-Gilad, T. (2018) · Frontiers in Psychology · doi:10.3389/fpsyg.2018.00861 · Cited by 338
“Several methods also exist to predict and resolve human error in HCI that could be applied to robots (e.g., Embrey, 1986; Baber and Stanton, 1994).”
Method
Metadata
- Authors
- BABER, C., & STANTON, N. A.
- Affiliations
- University of Birmingham (GB)
- University of Southampton (GB)
- Venue
- Ergonomics
- Publisher
- Informa UK Limited
- Published
- 1994-11
- Volume
- 37
- Issue
- 11
- Pages
- 1923-1941
- ISSN
- 0014-0139 (ISSN-L)
- 1366-5847
- OpenAlex
- W2072435825
- Semantic Scholar
- c783d52a6b5b13d3e3ab6de334d37393b47a0c04
- Cited by
- 78
- References
- 24
- Citations by year
- 2023: 5 · 2022: 3 · 2021: 3 · 2020: 2 · 2019: 5 · 2018: 3 · 2017: 3 · 2015: 2 · 2014: 6 · 2013: 2 · 2012: 3
- FWCI
- 1.86
- Type
- journal article
- Language
- en
- Open access
- green
- bura.brunel.ac.uk
- Locations
- Ergonomics (publishedVersion)
- Brunel University Research Archive (BURA) (Brunel University London) (submittedVersion)
- ePrints Soton (University of Southampton) (submittedVersion)
- University of Birmingham Research Portal (University of Birmingham) (submittedVersion)
- Topics
- Physical Sciences › Computer Science › Human-Computer Interaction › Usability and User Interface Design
- Physical Sciences › Computer Science › Human-Computer Interaction › Innovative Human-Technology Interaction
- Social Sciences › Human Factors and Ergonomics › Human-Automation Interaction and Safety
- Keywords
- task analysis, error identification, hierarchical task analysis, user-product interaction, task sequences, product usability
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