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Cited by 128Technology Adoption and User BehaviourElectronic Health Records SystemsInformation Systems Theories and Implementation

The DOI matches its Crossref record; 123 of the 125 references it cites were found in a registry or an index.

A theoretical model of health information technology usage behaviour with implications for patient safety

Holden, Richard J., Karsh, Ben-Tzion·2009·Behaviour & Information Technology
DOI 10.1080/01449290601138245
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Abstract

Primary objective: Much research and practice related to the design and implementation of information technology in health care has been atheoretical. It is argued that using extant theory to develop testable models of health information technology (HIT) benefits both research and practice. Methods and procedures: several theories of motivation, decision making, and technology acceptance are reviewed and associated theory-based principles of HIT usage behaviour are produced. Main outcomes and results: the case of medical error reporting technology is used to support the validity of the proposed HIT usage behaviour principles. Further, combining these principles produces a testable, theoretical multilevel model of HIT usage behaviour. The model provides an alternative to atheoretical research and practice related to HIT. Conclusions: developing, testing, and revising models of HIT like the one presented here is suggested to be beneficial to researchers and practitioners alike.

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Citations

Cites

Show all 125 references

Research works printed but not linked: 20

  1. Agency for Healthcare Research and Quality . 2005 Annual Patient Safety and Health IT Conference: Making the Health Care System Safer Through Implementation and Innovation . Available online at: http://www.ahrq.gov/about/ptsafconf05.htm (accessed August, 2005)
  2. Alderfer , C. P. 1972 . Existence, Relatedness, and Growth , New York : Free Press .
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  4. Eastman Kodak Company . 2004 . Ergonomic Design for People at Work , 2nd edition , Hoboken, NJ : John Wiley and Sons .
  5. Franken , R. 2001 . Human Motivation , 5th edition , Pacific Grove, CA : Brooks/Cole .
  6. Holden , R. J. and Karsh , B. Applying a theoretical framework to the research and design of medical error reporting systems . Proceedings of the International Conference on Healthcare Systems Ergonomics and Patient Safety . 30 March–2 April . pp. 131 – 134 . Italy : Florence .
  7. House , R. , Rousseau , D. M. and Thomas-Hunt , M. 1995 . The meso paradigm: a framework for the integration of micro and macro organizational behavior . Research in Organizational Behavior , 17 : 71 – 114 .
  8. Johnson , C. W. 2003a . Failure in Safety Critical System: A Handbook of Accident and Incident Reporting , Glasgow : University of Glasgow Press .
  9. Johnson , C. W. 2003b . How will we get the data and what will we do with it then? Issues in the reporting at adverse healthcare events . Quality and Safety in Healthcare , 12 ( Supplement 2 ) : ii64 – ii67 .
  10. Karsh , B. and Brown , R. The impact of organizational hierarchies on the design and analysis of medical error research . Proceedings of Human Factors in Organizational Design and Management-VIII . June 22–26 . pp. 293 – 298 . Maui, Hawaii
  11. Katz , D. and Kahn , R. L. 1966 . “ Common characteristics of open systems ” . In The Social Psychology of Organizations , Edited by: Katz , D. and Kahn , R. L. 14 – 29 . New York : John Wiley & Sons .
  12. Kilbridge , P. 2002 . Crossing the Chasm with Information Technology: Bridging the Quality Gap in Health Care , California HealthCare Foundation .
  13. Majchrzak , A. 1992 . “ Management of technological and organizational change ” . In Handbook of Industrial Engineering , Edited by: Salvendy , G. 767 – 797 . New York : John Wiley and Sons .
  14. Marx , D. A. 1999 . Maintenance Error Causation , Washington, DC : Federal Aviation Authority Office of Aviation Medicine .
  15. Murray , E. J. 1964 . Motivation and Emotion , Englewood Cliffs, NJ : Prentice Hall .
  16. Rousseau , D. M. 1985 . Issues of level in organizational research: multilevel and cross level perpectives . Research in Organizational Behavior , 7 : 1 – 37 .
  17. 10.1037/0003-066X.55.1.68 · DOI · Paper page
  18. Triandis , H. C. 1977 . Interpersonal Behavior , Monterey, CA : Brooks/Cole .
  19. von Bertalanffy , L. 1968 . General Sytems Theory: Foundations, Development, Applications , New York : George Braziller .
  20. 10.1037/0021-9010.92.5.1414 · DOI

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Metadata

Authors
Holden, R. J., & Karsh, B.-T.
Affiliations
University of Wisconsin–Madison (US)
Corresponding author
Karsh, Ben-Tzion
ORCID
Holden, Richard J.
Venue
Behaviour & Information Technology
Publisher
Informa UK Limited
Published
2009-01
Volume
28
Issue
1
Pages
21-38
ISSN
  • 0144-929X (ISSN-L)
  • 1362-3001
DOI
10.1080/01449290601138245
OpenAlex
W1987895952
Cited by
128
References
125
Citations by year
2025: 3 · 2024: 6 · 2023: 5 · 2022: 7 · 2021: 6 · 2020: 7 · 2019: 9 · 2018: 5 · 2017: 7 · 2016: 9 · 2015: 7 · 2014: 9 · 2013: 14 · 2012: 9
FWCI
18.81
Type
journal article
Language
en
Open access
closed
Locations
Behaviour and Information Technology (publishedVersion)
Topics
  • Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
  • Health Sciences › Health Professions › Health Information Management › Electronic Health Records Systems
  • Social Sciences › Business, Management and Accounting › Management Information Systems › Information Systems Theories and Implementation
Keywords
health information technology, patient safety, medical error reporting, technology acceptance, motivation, decision-making, multilevel models, theory-based model, health information systems

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