The DOI matches its Crossref record; 2 of the 2 references it cites were found in a registry or an index.
Instruments for obtaining student feedback: a review of the literature
Abstract
This paper reviews the research evidence concerning the use of formal instruments to measure students’ evaluations of their teachers, students’ satisfaction with their programmes and students’ perceptions of the quality of their programmes. These questionnaires can provide important evidence for assessing the quality of teaching, for supporting attempts to improve the quality of teaching and for informing prospective students about the quality of course units and programmes. The paper concludes by discussing several issues affecting the practical utility of the instruments that can be used to obtain student feedback. Many students and teachers believe that student feedback is useful and informative, but for a number of reasons many teachers and institutions do not take student feedback sufficiently seriously.
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Citations
Cites
Coefficient Alpha and the Internal Structure of Tests
Cronbach, L. J. (1951) · Psychometrika · doi:10.1007/bf02310555 · Cited by 43,931
Marsh, H. W. (1987) · International Journal of Educational Research · doi:10.1016/0883-0355(87)90001-2 · Cited by 1,333
Cited by
The adequacy of response rates to online and paper surveys: what can be done?
Nulty, D. D. (2008) · Assessment & Evaluation in Higher Education · doi:10.1080/02602930701293231 · Cited by 2,581
Agency as a fourth aspect of students’ engagement during learning activities
Reeve, J., & Tseng, C.-M. (2011) · Contemporary Educational Psychology · doi:10.1016/j.cedpsych.2011.05.002 · Cited by 1,618
Marsh, H. W., Muthén, B., Asparouhov, T., Lüdtke, O., Robitzsch, A., Morin, A. J. S., & Trautwein, U. (2009) · Structural Equation Modeling: A Multidisciplinary Journal · doi:10.1080/10705510903008220 · Cited by 1,093
Mining LMS data to develop an “early warning system” for educators: A proof of concept
Macfadyen, L. P., & Dawson, S. (2010) · Computers & Education · doi:10.1016/j.compedu.2009.09.008 · Cited by 1,045
Examining student satisfaction with higher education services: Using a new measurement tool
Gruber, T., Fuß, S., Voss, R., & Gläser‐Zikuda, M. (2010) · International Journal of Public Sector Management · doi:10.1108/09513551011022474 · Cited by 428
Metadata
- Authors
- Richardson, J. T. E.
- Venue
- Assessment & Evaluation in Higher Education
- Publisher
- Informa UK Limited
- Published
- 2005-08
- Volume
- 30
- Issue
- 4
- Pages
- 387-415
- ISSN
- 0260-2938 (ISSN-L)
- 1469-297X
- OpenAlex
- W2037270872
- Cited by
- 778
- References
- 2
- FWCI
- 66.78
- Type
- journal article
- Language
- en
- Open access
- closed
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- Richardson, J. T. E. (2005). Instruments for obtaining student feedback: a review of the literature. Assessment & Evaluation in Higher Education. https://doi.org/10.1080/02602930500099193
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
