The DOI matches its Crossref record; 20 of the 22 references it cites were found in a registry or an index.
The adequacy of response rates to online and paper surveys: what can be done?
Open accessAbstract
This article is about differences between, and the adequacy of, response rates to online and paper‐based course and teaching evaluation surveys. Its aim is to provide practical guidance on these matters. The first part of the article gives an overview of online surveying in general, a review of data relating to survey response rates and practical advice to help boost response rates. The second part of the article discusses when a response rate may be considered large enough for the survey data to provide adequate evidence for accountability and improvement purposes. The article ends with suggestions for improving the effectiveness of evaluation strategy. These suggestions are: to seek to obtain the highest response rates possible to all surveys; to take account of probable effects of survey design and methods on the feedback obtained when interpreting that feedback; and to enhance this action by making use of data derived from multiple methods of gathering feedback.
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“Nulty [114] stated that response rates comprise 40% to 60% in consumer researches.”
From Consumer Adoption of Online Food Delivery Ordering (OFDO) Services in Pakistan: The Impact of the COVID-19 Pandemic Situation (2021) · cites this paper as Nulty [114]
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Cites
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Instruments for obtaining student feedback: a review of the literature
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- Goyder, J. (1987). The silent majority: non-respondents on sample surveys. Cambridge: Polity Press.
- Hastie, M., & Palmer, A. (1997). The development of online evaluation instruments to compliment web-based educational resources. . Paper presented at the Paper presented at the Third Australian World Wide Web Conference., Lismore, New South Wales.
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- Nulty, D. D. (1992). Students' Opinions on Students' Opinions. In M. S. Parer (Ed.), Research and Development in Higher Education: Academia Under Pressure: Theory and Practice for the 21st Century. (Vol. 15, pp. 498-502).
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On the Validity of Student Evaluation of Teaching
Spooren, P., Brockx, B., & Mortelmans, D. (2013) · Review of Educational Research · doi:10.3102/0034654313496870 · Cited by 776
Bäuerle, A., Teufel, M., Musche, V., Weismüller, B., Kohler, H., Hetkamp, M., Dörrie, N., Schweda, A., & Skoda, E.-M. (2020) · Journal of Public Health · doi:10.1093/pubmed/fdaa106 · Cited by 597
Facebook and the others. Potentials and obstacles of Social Media for teaching in higher education
Manca, S., & Ranieri, M. (2016) · Computers & Education · doi:10.1016/j.compedu.2016.01.012 · Cited by 529
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Exploring consumer attitudes to alternative models of consumption: motivations and barriers
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Metadata
- Authors
- Nulty, D. D.
- Affiliations
- Griffith University (AU)
- Corresponding author
- Nulty, Duncan D.
- ORCID
- Nulty, Duncan D.
- Venue
- Assessment & Evaluation in Higher Education
- Publisher
- Informa UK Limited
- Published
- 2008-06
- Volume
- 33
- Issue
- 3
- Pages
- 301-314
- ISSN
- 0260-2938 (ISSN-L)
- 1469-297X
- OpenAlex
- W2156725384
- Cited by
- 2,581
- References
- 22
- Citations by year
- 2026: 118 · 2025: 154 · 2024: 124 · 2023: 140 · 2022: 185 · 2021: 229 · 2020: 248 · 2019: 240 · 2018: 243 · 2017: 244 · 2016: 202 · 2015: 185 · 2014: 137 · 2013: 63 · 2012: 24
- FWCI
- 52.09
- Type
- journal article
- Language
- en
- Open access
- green
- hdl.handle.net
- Locations
- Assessment & Evaluation in Higher Education (publishedVersion)
- Griffith Research Online (submittedVersion)
- Topics
- Social Sciences › Sociology and Political Science › Survey Methodology and Nonresponse
- Social Sciences › Education › Evaluation of Teaching Practices
- Social Sciences › Education › Online and Blended Learning
- Keywords
- survey response rates, online surveys, paper-based surveys, course evaluation, teaching evaluation, higher education assessment, survey design, assessment methods, data adequacy
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