The DOI matches its Crossref record; 20 of the 20 references it cites were found in a registry or an index.
A New Framework for Service Supply Chains
Abstract
Despite the extensive amount of academic work devoted to supply chain management, today the structure of service supply chains still remains unexplored. The aim of this paper is to verify and explain this gap with regard to the unique nature of the services industry and the applicability of existing supply chain management literature to service businesses. This paper develops a new model for service supply chains and applies it to the healthcare industry. The results of this study are relevant both to practitioners in the services industry and to researchers conducting further studies in the field.
Overview
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Citations
Cites
A conceptual model of service quality and its implications for future research
Parasuraman, A., Zeithaml, V. A., & Berry, L. L. (1985) · Journal of Marketing · doi:10.1177/002224298504900403 · Cited by 21,645
(2018) · Journal of Business Logistics · doi:10.1002/(issn)2158-1592 · Cited by 2,522
Supply Chain Management: Implementation Issues and Research Opportunities
Lambert, D. M., Cooper, M. C., & Pagh, J. D. (1998) · The International Journal of Logistics Management · doi:10.1108/09574099810805807 · Cited by 2,435
Supply Chain Management: Strategy, Planning, and Operation
(2003) · International Journal of Quality & Reliability Management · doi:10.1108/02656710310461350 · Cited by 2,283
Introduction to Supply Chain Management
Handfield, R., & Nichols, E. L. (1998) · University of Maribor digital library (University of Maribor) · Cited by 1,704
SAM Advanced Management Journal
(2021) · SAM Advanced Management Journal · doi:10.52770/xmih7963 · Cited by 1,610
Fundamentals of Logistics Management
Lambert, D. M., Stock, J. R., & Ellram, L. M. (1998) · Cited by 893
The Management of Business Logistics
Bowersox, D. J., Coyle, J. J., & Bardi, E. J. (1977) · Journal of Marketing · doi:10.2307/1250953 · Cited by 741
Understanding and Managing the Services Supply Chain
Ellram, L. M., Tate, W. L., & Billington, C. (2004) · Journal of Supply Chain Management · doi:10.1111/j.1745-493x.2004.tb00176.x · Cited by 633
Aluise, J. J. (1987) · The Physician as Manager · doi:10.1007/978-1-4612-4646-6_2 · Cited by 359
Cited by
Managing global network operations along the engineering value chain
Zhang, Y., & Gregory, M. (2011) · International Journal of Operations & Production Management · doi:10.1108/01443571111144832 · Cited by 78
Social media in operations and supply chain management: State-of-the-Art and research directions
Huang, S., Potter, A., & Eyers, D. (2020) · International Journal of Production Research · doi:10.1080/00207543.2019.1702228 · Cited by 60
Exploring integrated supply chain performance in healthcare: a service provider perspective
Srivastava, S., & Singh, R. K. (2021) · Benchmarking: An International Journal · doi:10.1108/bij-03-2020-0125 · Cited by 43
Metadata
- Authors
- Baltacioglu, T., Ada, E., Kaplan, M. D., Yurt And, O., & Cem Kaplan, Y.
- Venue
- The Service Industries Journal
- Publisher
- Informa UK Limited
- Published
- 2007-03
- Volume
- 27
- Issue
- 2
- Pages
- 105-124
- ISSN
- 0264-2069 (ISSN-L)
- 1743-9507
- OpenAlex
- W2080878748
- Cited by
- 383
- References
- 20
- FWCI
- 41.10
- Type
- journal article
- Language
- en
- Open access
- closed
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
How to cite
Cite CoChat for the checks on this page, and the paper for its own findings.
- This page
- CoChat. (2026). Citation check: A New Framework for Service Supply Chains. https://app.cochat.ai/papers/10.1080/02642060601122629
- The paper
- Baltacioglu, T., Ada, E., Kaplan, M. D., Yurt And, O., & Cem Kaplan, Y. (2007). A New Framework for Service Supply Chains. The Service Industries Journal. https://doi.org/10.1080/02642060601122629
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
