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Cited by 1,727Technology Adoption and User BehaviourERP Systems Implementation and ImpactInnovation Diffusion and Forecasting

The DOI matches its Crossref record; 99 of the 99 references it cites were found in a registry or an index.

An Integrated Model of Information Systems Adoption in Small Businesses

Open access
Thong, James Y.L.·1999·Journal of Management Information Systems
DOI 10.1080/07421222.1999.11518227
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Abstract

:Based on theories from the technological innovation literature, this study develops an integrated model of infonnation systems (IS) adoption in small businesses. The model specifies contextual variables such as decision-maker characteristics, IS characteristics, organizational characteristics, and environmental characteristics as primary detenninants oflS adoption in small businesses. A questionnaire survey was conducted in 166 small businesses. Data analysis shows that small businesses with certain CEO characteristics (innovativeness and level of IS knowledge), innovation characteristics (relative advantage, compatibility, and complexity of IS), and organizational characteristics (business size and level of employees’ IS knowledge) are more likely to adopt IS. While CEO and innovation characteristics are important detenninants of the decision to adopt, they do not affect the extent of IS adoption. The extent of IS adoption is mainly detennined by organizational characteristics. Finally, the environmental characteristic of competition has no direct effect on small business adoption of lS.

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Crossref · 10.1080/07421222.1999.11518227

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Citations

Cites

Show all 99 references

Research works printed but not linked: 15

  1. 10.2307/3150783 · DOI · Paper page
  2. Attewell P., 1991, The Information Systems Research Challenge: Survey Research Methods, 299
  3. Cohn T., 1972, How Management Is Different in Small Companies
  4. Dandridge T.C., 1979, Journal of Small Business Management, 17, 53
  5. 10.2307/256133 · DOI
  6. Gable G.G., 1992, International Information Systems, 1, 68
  7. Lees J.D., 1987, Journal of Systems Management, 38, 32
  8. Lohmoller J.B., 1990, LVPLS 1.9 Latent Variables Path Analysis with Partial Least Squares Estimation
  9. McFarlan F.W., 1982, Information Systems Management: A Senior Management Perspective
  10. National Computer Board, 1993, Singapore IT Usage Survey 1993
  11. Nunnally J., 1978, Psychometric Theory
  12. Poutsma E.F., 1987, Process Innovation and Automation in Small and Medium Sized Business
  13. Rogers E.M., 1983, Diffusion of Innovations
  14. Welsh J.A., 1981, Harvard Business Review, 59, 18
  15. Wold H., 1982, Systems Under Indirect Observation, 1

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Metadata

Authors
Thong, J. Y. L.
Affiliations
Hong Kong University of Science and Technology (HK)
Corresponding author
Thong, James Y.L.
ORCID
Thong, James Y.L.
Venue
Journal of Management Information Systems
Publisher
Informa UK Limited
Published
1999-03
Volume
15
Issue
4
Pages
187-214
ISSN
  • 0742-1222 (ISSN-L)
  • 1557-928X
DOI
10.1080/07421222.1999.11518227
OpenAlex
W1606368101
Cited by
1,727
References
99
Citations by year
2026: 46 · 2025: 38 · 2024: 70 · 2023: 62 · 2022: 82 · 2021: 86 · 2020: 63 · 2019: 77 · 2018: 69 · 2017: 86 · 2016: 98 · 2015: 132 · 2014: 114 · 2013: 90 · 2012: 81
FWCI
47.50
Type
journal article
Language
en
Open access
Locations
  • Journal of Management Information Systems (publishedVersion)
  • Rare & Special e-Zone (The Hong Kong University of Science and Technology) (submittedVersion)
  • National University of Singapore (submittedVersion)
  • SSRN Electronic Journal (submittedVersion)
Topics
  • Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
  • Social Sciences › Business, Management and Accounting › Management Information Systems › ERP Systems Implementation and Impact
  • Social Sciences › Decision Sciences › Management Science and Operations Research › Innovation Diffusion and Forecasting
Keywords
information systems adoption, small business, technology adoption, relative advantage, compatibility, complexity, firm size, competition, organizational characteristics, contextual factors

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