Cited by 1,727Technology Adoption and User BehaviourERP Systems Implementation and ImpactInnovation Diffusion and Forecasting

The DOI matches its Crossref record; 99 of the 99 references it cites were found in a registry or an index.

An Integrated Model of Information Systems Adoption in Small Businesses

Open access

Thong, James Y.L.·1999·Journal of Management Information Systems

DOI 10.1080/07421222.1999.11518227

Open this paper in CoChat — free account

Abstract

:Based on theories from the technological innovation literature, this study develops an integrated model of infonnation systems (IS) adoption in small businesses. The model specifies contextual variables such as decision-maker characteristics, IS characteristics, organizational characteristics, and environmental characteristics as primary detenninants oflS adoption in small businesses. A questionnaire survey was conducted in 166 small businesses. Data analysis shows that small businesses with certain CEO characteristics (innovativeness and level of IS knowledge), innovation characteristics (relative advantage, compatibility, and complexity of IS), and organizational characteristics (business size and level of employees’ IS knowledge) are more likely to adopt IS. While CEO and innovation characteristics are important detenninants of the decision to adopt, they do not affect the extent of IS adoption. The extent of IS adoption is mainly detennined by organizational characteristics. Finally, the environmental characteristic of competition has no direct effect on small business adoption of lS.

Integrity signals

Registry

Crossref · 10.1080/07421222.1999.11518227

Cites

99 of 99 references verified0 citation errors · 0 not checkable

Statistics

Recomputing p-values needs the paper’s full text.

Claims the paper makes

We couldn’t retrieve this paper’s full text, so its claims and self-check weren’t run. The registry and citation checks still apply.

Claims other papers make about this one

Each is checked against this paper’s own text: does it say what the citing paper says it does?

Evaluating Structural Equation Models with Unobservable Variables and Measurement Error
Fornell, C., & Larcker, D. F. (1981) · Journal of Marketing Research · doi:10.2307/3151312 · Cited by 109,314
Evaluating structural equation models with unobservable variables and measurement error
Fornell, C., & Larcker, D. F. (1981) · Journal of Marketing Research · doi:10.1177/002224378101800104 · Cited by 109,190
Harvard business review
(1993) · Journal of the American Dietetic Association · doi:10.1016/0002-8223(93)91697-o · Cited by 18,452
Cultures and Organizations: Software of the Mind.
Triandis, H. C., & Hofstede, G. (1993) · Administrative Science Quarterly · doi:10.2307/2393257 · Cited by 17,696
Estimating nonresponse bias in mail surveys
Armstrong, J. S., & Overton, T. S. (1977) · Journal of Marketing Research · doi:10.1177/002224377701400320 · Cited by 10,390
Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation
Moore, G. C., & Benbasat, I. (1991) · Information Systems Research · doi:10.1287/isre.2.3.192 · Cited by 9,150
Journal of Small Business Management
Stoian, M., Criado, J. R., & Dimitratos, P. (2020) · Journal of Small Business Management · doi:10.1111/(issn)1540-627x · Cited by 6,726
The diffusion of innovations
Hietala, M. (1983) · Scandinavian Journal of History · doi:10.1080/03468758308579015 · Cited by 6,232
Multivariate Data Analysis with Readings.
Rutherford, G. S. W., Hair, J. F., Anderson, R. E., & Tatham, R. L. (1988) · Journal of the Royal Statistical Society Series D (The Statistician) · doi:10.2307/2348783 · Cited by 5,841
Designing Complex Organizations
Galbraith, J. R. (1973) · Medical Entomology and Zoology · Cited by 5,424

Show all 99 references

Research works printed but not linked: 15

10.2307/3150783 · DOI · Paper page
Attewell P., 1991, The Information Systems Research Challenge: Survey Research Methods, 299
Cohn T., 1972, How Management Is Different in Small Companies
Dandridge T.C., 1979, Journal of Small Business Management, 17, 53
10.2307/256133 · DOI
Gable G.G., 1992, International Information Systems, 1, 68
Lees J.D., 1987, Journal of Systems Management, 38, 32
Lohmoller J.B., 1990, LVPLS 1.9 Latent Variables Path Analysis with Partial Least Squares Estimation
McFarlan F.W., 1982, Information Systems Management: A Senior Management Perspective
National Computer Board, 1993, Singapore IT Usage Survey 1993
Nunnally J., 1978, Psychometric Theory
Poutsma E.F., 1987, Process Innovation and Automation in Small and Medium Sized Business
Rogers E.M., 1983, Diffusion of Innovations
Welsh J.A., 1981, Harvard Business Review, 59, 18
Wold H., 1982, Systems Under Indirect Observation, 1

Sorted by citations

Items 301–400 of 1,001

Factors Affecting the Adoption of Knowledge Management Technologies: A Discriminative Approach
Ryan, S. D., & Prybutok, V. R. (2001) · Journal of Computer Information Systems · doi:10.1080/08874417.2001.11647019 · Cited by 74
Championing telemedicine adoption and utilization in healthcare organizations in New Zealand
Al-Qirim, N. A. Y. (2006) · International Journal of Medical Informatics · doi:10.1016/j.ijmedinf.2006.02.001 · Cited by 73
Critical Factors of ERP Adoption for Small- and Medium- Sized Enterprises
Chang, S.-I., Hung, S., Yen, D. C., & Lee, P.-J. (2010) · Journal of Global Information Management · doi:10.4018/jgim.2010070104 · Cited by 73
Organizational learning capacity and attitude toward complex technological innovations: An empirical study
Teo, H., Wang, X., Wei, K., Sia, C. L., & Lee, M. (2005) · Journal of the American Society for Information Science and Technology · doi:10.1002/asi.20275 · Cited by 78
Perceived Firm Innovativeness in Cruise Travelers’ Experience and Perceived Luxury Value: The Moderating Effect of Advertising Effectiveness
Hwang, J., & Hyun, S. S. (2015) · Asia Pacific Journal of Tourism Research · doi:10.1080/10941665.2015.1016051 · Cited by 72
Barriers of B2B e-Business Adoption in Indonesian SMEs: A Literature Analysis
Irma, J., & Chong, W. K. (2013) · Procedia Computer Science · doi:10.1016/j.procs.2013.05.073 · Cited by 72
The impact of 3D e-readiness on e-banking development in Iran: A fuzzy AHP analysis
Haghighi, M. K., Divandari, A., & Keimasi, M. (2009) · Expert Systems with Applications · doi:10.1016/j.eswa.2009.11.024 · Cited by 73
Knowledge management systems usage: application of diffusion of innovation theory
Okour, M. K., Chong, C. W., & Abdelfattah, F. (2021) · Global Knowledge, Memory and Communication · doi:10.1108/gkmc-08-2020-0117 · Cited by 80
An Empirical Study on the e-CRM Performance Influence Model for Service Sectors in Taiwan
Chang, T.-M., Liao, L.-L., & Hsiao, W.-F. (2005) · IEEE Conference on Commerce and Enterprise Computing (CEC) · doi:10.1109/eee.2005.33 · Cited by 71
A measure of technological capabilities for developing countries
Khayyat, N. T., & Lee, J. (2014) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2014.09.003 · Cited by 71
Exploring Physician Adoption of EMRs: A Multi-Case Analysis
Randeree, E. (2007) · Journal of Medical Systems · doi:10.1007/s10916-007-9089-5 · Cited by 71
Demographic determinants of electronic commerce (EC) adoption by SMEs: A twist by location factors
Awa, H. O., Baridam, D. M., & Nwibere, B. M. (2015) · Journal of Enterprise Information Management · doi:10.1108/jeim-10-2013-0073 · Cited by 70
The impact of technological-organizational-environmental (TOE) factors on firm performance: merchant’s perspective of mobile payment from Thailand’s retail and service firms
Mahakittikun, T., Suntrayuth, S., & Bhatiasevi, V. (2020) · Journal of Asia Business Studies · doi:10.1108/jabs-01-2020-0012 · Cited by 70
An overview of BIM adoption barriers in the Middle East and North Africa developing countries
Hajj, C. E., Montes, G. M., & Jawad, D. (2021) · Engineering Construction & Architectural Management · doi:10.1108/ecam-05-2021-0432 · Cited by 70
Social media adoption in smes sustainability: evidence from an emerging economy
Amoah, J. O., Bruce, E., Shurong, Z., Egala, S. B., & Kwarteng, K. (2023) · Cogent Business & Management · doi:10.1080/23311975.2023.2183573 · Cited by 70
Understanding customer relationship management technology adoption in small and medium-sized enterprises
Newby, M., Nguyen, T. H., & Waring, T. (2014) · Journal of Enterprise Information Management · doi:10.1108/jeim-11-2012-0078 · Cited by 70
Associating consumer perceived value with business models for digital services
Baird, A. M., & Raghu, T. S. (2013) · European Journal of Information Systems · doi:10.1057/ejis.2013.12 · Cited by 72
Are mobile devices a blessing or a curse? Effects of mobile technology use on salesperson role stress and job satisfaction
Román, S., Rodríguez, R., & Jaramillo, J. F. (2018) · Journal of Business and Industrial Marketing · doi:10.1108/jbim-05-2017-0123 · Cited by 72
The adoption of business intelligence systems in small and medium enterprises in the healthcare sector: A systematic literature review
Salisu, I., Sappri, M. M., & Omar, M. F. (2021) · Cogent Business & Management · doi:10.1080/23311975.2021.1935663 · Cited by 84
Merchants’ adoption of mobile payment in emerging economies: the case of unorganised retailers in India
Mishra, V., Walsh, I., & Srivastava, A. (2021) · European Journal of Information Systems · doi:10.1080/0960085x.2021.1978338 · Cited by 69
Internet advertising adoption: a structural equation model for Iranian SMEs
Hanafizadeh, P., Behboudi, M., Ahadi, F., & Varkani, F. G. (2012) · Internet Research · doi:10.1108/10662241211251015 · Cited by 69
A stage-oriented model (SOM) for e-commerce adoption: a study of Saudi Arabian organisations
Al-Somali, S. A., Gholami, R., & Clegg, B. T. (2015) · Journal of Manufacturing Technology Management · doi:10.1108/jmtm-03-2013-0019 · Cited by 74
Digital channels diminish SME barriers: the case of the UK
Stankovska, I., Josimovski, S., & Edwards, C. (2016) · Economic Research-Ekonomska Istraživanja · doi:10.1080/1331677x.2016.1164926 · Cited by 68
Critical Factors Influencing Hospitals’ Adoption of HL7 Version 2 Standards: An Empirical Investigation
Lin, C.-H., Lin, I.-C., Roan, J., & Yeh, J.-S. (2010) · Journal of Medical Systems · doi:10.1007/s10916-010-9580-2 · Cited by 67
E-Learning Implementation in South Korea: Integrating Effectiveness and Legitimacy Perspectives
Teo, T. S. H., Kim, S. L., & Jiang, L. (2018) · Information Systems Frontiers · doi:10.1007/s10796-018-9874-3 · Cited by 72
A path-dependence perspective on the adoption of Internet of Things: Evidence from early adopters of smart and connected sensors in the United States
Tang, T., & Ho, A. T. (2018) · Government Information Quarterly · doi:10.1016/j.giq.2018.09.010 · Cited by 67
What drives global B2C E-commerce? An analysis of the effect of ICT access, human resource development and regulatory environment
Adam, I. O., Alhassan, M. D., & Afriyie, Y. (2020) · Technology Analysis and Strategic Management · doi:10.1080/09537325.2020.1714579 · Cited by 71
Sustainable energy development through non‐residential rooftop solar photovoltaic adoption: Empirical evidence from India
Kumar, P., Gupta, S., & Dagar, V. (2023) · Sustainable Development · doi:10.1002/sd.2644 · Cited by 66
Determinants of interactive white board success in teaching in higher education institutions
Al-Qirim, N. A. Y. (2010) · Computers & Education · doi:10.1016/j.compedu.2010.10.024 · Cited by 66
The Influence of Technological Factors on the Computer-Assisted Audit Tools and Techniques Usage during COVID-19
Lutfi, A., & Alqudah, H. M. (2023) · Sustainability · doi:10.3390/su15097704 · Cited by 65
E‐relationships – emergence and the small firm
O’Toole, T. (2003) · Marketing Intelligence & Planning · doi:10.1108/02634500310465434 · Cited by 65
Managing Erp System Risk in SMEs: A Multiple Case Study
Poba‐Nzaou, P., & Raymond, L. (2011) · Journal of Information Technology · doi:10.1057/jit.2010.34 · Cited by 66
Reconceptualizing Innovation Compatibility as Organizational Alignment in Secondary IT Adoption Contexts: An Investigation of Software Reuse Infusion
Kishore, A., & McLean, E. R. (2007) · IEEE Transactions on Engineering Management · doi:10.1109/tem.2007.906849 · Cited by 68
A conceptual model of factors affecting e-commerce adoption by SME owner/managers in Jordan
Alrousan, M. K., & Jones, E. (2016) · International Journal of Business Information Systems · doi:10.1504/ijbis.2016.074762 · Cited by 65
Speed Matters: The Role of Free Software Offer in Software Diffusion
Jiang, Z., & Sarkar, S. (2009) · Journal of Management Information Systems · doi:10.2753/mis0742-1222260307 · Cited by 64
Information system security commitment: A study of external influences on senior management
Barton, K. A., Tejay, G. P. S., Lane, M., & Terrell, S. (2016) · Computers & Security · doi:10.1016/j.cose.2016.02.007 · Cited by 77
Augmented reality adoption intention among travel and tour operators in Malaysia: mediation effect of value alignment
Alam, S. S., Masukujjaman, M., Susmit, S., Susmit, S., & Aziz, H. A. (2022) · Journal of Tourism Futures · doi:10.1108/jtf-03-2021-0072 · Cited by 70
Technology adoption and digital maturity in the conformity assessment industry: Empirical evidence from an international study
Ladu, L., Koch, C., Ashari, P. A., Blind, K., & Castka, P. (2024) · Technology in Society · doi:10.1016/j.techsoc.2024.102564 · Cited by 63
SME Adoption of Enterprise Systems in the Northwest of England
Ramdani, B., & Kawalek, P. (2007) · Springer eBooks · doi:10.1007/978-0-387-72804-9_27 · Cited by 66
Adoption of Industrial IoT (IIoT) in Auto-Component Manufacturing SMEs in India
Sivathanu, B. (2019) · Information Resources Management Journal · doi:10.4018/irmj.2019040103 · Cited by 65
ORGANIZATIONAL ADOPTION OF INFORMATION TECHNOLOGIES: A LITERATURE REVIEW
TÜRETKEN, Ö., YILDIRIM, S. Ö., ÇETİN, Y., & Arpacı, İ. (2012) · Bursa Uludag University - AVESIS · Cited by 63
Critical Factors for Assimilation of Object-Oriented Programming Languages
Cho, I. (2002) · Journal of Management Information Systems · doi:10.1080/07421222.2002.11045690 · Cited by 63
Towards an economic recovery after the COVID-19 pandemic: empirical study on electronic commerce adoption of small and medium enterprises in Vietnam
Hoang, T. D. L., Nguyen, H. K., & Nguyen, H. T. (2021) · Management & Marketing · doi:10.2478/mmcks-2021-0004 · Cited by 67
The value of IT to firms in a developing country in the catch-up process: An empirical comparison of China and the United States
Meng, Z., & Lee, S. T. (2006) · Decision Support Systems · doi:10.1016/j.dss.2006.12.007 · Cited by 62
A Conceptual Framework of RFID Adoption in Retail Using TOE Framework
Bhattacharya, M., & Wamba, S. F. (2015) · International Journal of Technology Diffusion · doi:10.4018/ijtd.2015010101 · Cited by 62
Key issues for ICT applications: impacts and implications for hospitality operations
DiPietro, R. B., & Wang, Y. (. (2010) · Worldwide Hospitality and Tourism Themes · doi:10.1108/17554211011012595 · Cited by 62
Determinants of Industrial Internet of Things Adoption in German Manufacturing Companies
Arnold, C., & Voigt, K. (2018) · International Journal of Innovation and Technology Management · doi:10.1142/s021987701950038x · Cited by 67
Upper echelon theory (UET): A major determinant of information technology (IT) adoption by SMEs in Nigeria
Awa, H. O., Eze, S. C., Urieto, J. E., & Inyang, B. J. (2011) · Journal of Systems and Information Technology · doi:10.1108/13287261111135981 · Cited by 61
Why farmers perceive the use of e-government services as an administrative burden: A conceptual framework on influencing factors
Reissig, L., Stoinescu, A., & Mack, G. (2022) · Journal of Rural Studies · doi:10.1016/j.jrurstud.2022.01.002 · Cited by 61
The Role of the Owner-Manager in SMEs’ Adoption of Information and Communication Technology in the United Arab Emirates
Elbeltagi, I. M., Sharji, Y. A., Hardaker, G., & Elsetouhi, A. (2013) · Journal of Global Information Management · doi:10.4018/jgim.2013040102 · Cited by 61
From traditional wristwatch to smartwatch: Understanding the relationship between innovation attributes, switching costs and consumers' switching intention
Bölen, M. C. (2020) · Technology in Society · doi:10.1016/j.techsoc.2020.101439 · Cited by 67
Determinants of an Organization's Readiness for Drone Technologies Adoption
Ali, S. S., Kaur, R., Gupta, H., Ahmad, Z., & Elnaggar, G. R. (2021) · IEEE Transactions on Engineering Management · doi:10.1109/tem.2021.3083138 · Cited by 61
Unpacking Business Intelligence Systems Adoption Determinants: An Exploratory Study of Small and Medium Enterprises
Puklavec, B., Oliveira, T., & Popovič, A. (2014) · Economic and business review · doi:10.15458/2335-4216.1278 · Cited by 67
Adoption of Smart Card-Based E-Payment System for Retailing in Hong Kong Using an Extended Technology Acceptance Model
Lok, C. K. (2015) · Emerald Group Publishing Limited eBooks · doi:10.1108/s1069-09642015000023b003 · Cited by 64
A framework for the successful implementation of food traceability systems in China
Duan, Y., Miao, M., Wang, R., Fu, Z., & Xu, M. (2017) · The Information Society · doi:10.1080/01972243.2017.1318325 · Cited by 60
User Acceptance of Business Intelligence (BI) Application: Technology, Individual Difference, Social Influence, and Situational Constraints
Yoon, T. E., Ghosh, B., & Jeong, B. K. (2014) · Hawaii International Conference on System Sciences (HICSS) · doi:10.1109/hicss.2014.467 · Cited by 65
Unified Modeling Language (UML) IT adoption — A holistic model of organizational capabilities perspective
Gu, V. C., Cao, Q., & Duan, W. (2012) · Decision Support Systems · doi:10.1016/j.dss.2012.05.034 · Cited by 59
An Integrated Model of the Adoption and Extent of E-Commerce in Firms
Requena, J. V. I., Torrent‐Sellens, J., Meseguer‐Artola, A., & Rodríguez‐Ardura, I. (2007) · International Advances in Economic Research · doi:10.1007/s11294-006-9061-z · Cited by 59
Influence Analysis of Organizational Culture Organizational Commitment Job and Satisfaction Organizational Citizenship Behavior (OCB) Toward Improved Organizational Performance
Purnama, C., Tinggi, S., Ekonomi, I., & Mojokerto, A.-A. (2013) · Cited by 59
Assessment of Complexity in Cloud Computing Adoption: a Case Study of Local Governments in Australia
Ali, O., Shrestha, A., Ghasemaghaei, M., & Beydoun, G. (2021) · Information Systems Frontiers · doi:10.1007/s10796-021-10108-w · Cited by 118
The Impact of Firm Size on Internet Use in Small Businesses
Burke, K. A. (2005) · Electronic Markets · doi:10.1080/10196780500083738 · Cited by 59
An empirical study of smart card technology
Truman, G. E., Sandoe, K., & Rifkin, T. (2003) · Information & Management · doi:10.1016/s0378-7206(02)00046-0 · Cited by 59
The effects of IT infrastructure integration and flexibility on supply chain capabilities and organizational performance: An empirical study of the electronics industry in Taiwan
Hou, C.-K. (2019) · Information Development · doi:10.1177/0266666919884352 · Cited by 58
Personality Traits That Lead Members of Online Brand Communities to Participate in Information Sending and Receiving
Chang, A., Hsieh, S. H., & Lin, F. (2013) · International Journal of Electronic Commerce · doi:10.2753/jec1086-4415170302 · Cited by 60
Environment determinants in business adoption of Cloud Computing
Marín, J. M. M., Bruque-Cámara, S., & Rata, B. M. (2017) · Industrial Management & Data Systems · doi:10.1108/imds-11-2015-0468 · Cited by 58
The contingent role of dependency in predicting the intention to adopt B2B e-commerce
Alsaad, A. K., Mohamad, R., & Ismail, N. A. (2018) · Information Technology for Development · doi:10.1080/02681102.2018.1476830 · Cited by 62
A discriminant analysis of high and low-innovative firms: the role of IT, human resources, innovation strategy, intellectual capital and environmental dynamism
Popa, S., Soto‐Acosta, P., & Palacios‐Marqués, D. (2021) · Journal of Knowledge Management · doi:10.1108/jkm-04-2021-0272 · Cited by 57
Developing and validating a model explaining the assimilation process of RFID: An empirical study
Hossain, M. A., Quaddus, M., & Islam, N. (2016) · Information Systems Frontiers · doi:10.1007/s10796-014-9537-y · Cited by 57
E-readiness of website acceptance and implementation in SMEs
Hung, W.-H. J., Chang, L.-M., Lin, C.-P., & Hsiao, C.-H. (2014) · Computers in Human Behavior · doi:10.1016/j.chb.2014.07.046 · Cited by 57
The “Peter Pan Syndrome” in Emerging Markets: The Productivity-Transparency Trade-off in IT Adoption
Sudhir, K., & Talukdar, D. (2015) · Marketing Science · doi:10.1287/mksc.2015.0921 · Cited by 57
Organisational adoption of telecommuting: Evidence from a developing country
Ansong, E., & Boateng, R. (2017) · The Electronic Journal of Information Systems in Developing Countries · doi:10.1002/isd2.12008 · Cited by 56
Key success factors influencing SME managers’ information behaviour on emerging ICT (EICT) adoption decision-making in UK SMEs
Eze, S. C., Olatunji, S., Chinedu-Eze, V. C., & Bello, A. O. (2018) · The Bottom Line Managing Library Finances · doi:10.1108/bl-02-2018-0008 · Cited by 56
Extending the UTAUT2 Model with a Privacy Calculus Model to Enhance the Adoption of a Health Information Application in Malaysia
Bile Hassan, I., Murad, M. A. A., El-Shekeil, I., & Liu, J. (2022) · Informatics · doi:10.3390/informatics9020031 · Cited by 55
Determinants and drivers of change for digital transformation and digitalization in human resource management: a systematic literature review and conceptual framework building
Poulose, S., Bhattacharjee, B., & Chakravorty, A. (2024) · Management Review Quarterly · doi:10.1007/s11301-024-00423-2 · Cited by 77
The impact of artificial intelligence on information audit usage: Evidence from developing countries
Almaqtari, F. A., Farhan, N. H. S., Al‐Hattami, H. M., Elsheikh, T., & dalaien, B. O. A. A. (2024) · Journal of Open Innovation Technology Market and Complexity · doi:10.1016/j.joitmc.2024.100298 · Cited by 55
Corporate performance of ICT‐enabled business process re‐engineering
Lee, Y.-C., Chu, P., & Tseng, H. (2011) · Industrial Management & Data Systems · doi:10.1108/02635571111137287 · Cited by 55
Toward a Longitudinal Model of e-Commerce: Environmental, Technological, and Organizational Drivers of B2C Adoption
Rodríguez‐Ardura, I., & Meseguer‐Artola, A. (2010) · The Information Society · doi:10.1080/01972241003712264 · Cited by 59
Cloud Computing Adoption by SMEs in the Malaysia: A Multi-Perspective Framework Based on DOI Theory and TOE FrameworkPreprint
Amini, M., & Bakri, A. (2015) · SSRN Electronic Journal · Cited by 55
THE IMPORTANCE OF INFORMATION AND COMMUNICATION TECHNOLOGIES (ICTS): AN INTEGRATION OF THE EXTANT LITERATURE ON ICT ADOPTION IN SMALL AND MEDIUM ENTERPRISESPreprint
Taylor, P. B. (2015) · SSRN Electronic Journal · Cited by 55
An investigation of adoption intention of halal traceability system among food SMEs
Kamarulzaman, N. H., Muhamad, N. A., & Nawi, N. M. (2021) · Journal of Islamic marketing · doi:10.1108/jima-11-2020-0349 · Cited by 54
A framework to identify factors affecting the performance of third-party B2B e-marketplaces: A seller’s perspective
Thitimajshima, W., Esichaikul, V., & Krairit, D. (2017) · Electronic Markets · doi:10.1007/s12525-017-0256-3 · Cited by 54
Adoption of Internet and Web Technology for Hotel Marketing: A Study of Hotels in Thailand
Khemthong, S., & Roberts, L. M. (2006) · Journal of Business Systems, Governance and Ethics · doi:10.15209/jbsge.v1i2.74 · Cited by 53
Making Investment Decisions on RFID Technology: An Evaluation of Key Adoption Factors in Construction Firms
Mabad, T., Ali, O., Ally, M., Wamba, S. F., & Chan, K. C. (2021) · IEEE Access · doi:10.1109/access.2021.3063301 · Cited by 62
A COMPARISON OF WEB SITE ADOPTION IN SMALL AND LARGE PORTUGUESE FIRMS
Oliveira, T., & Martins, M. F. O. (2008) · International Conference on e-Business · doi:10.5220/0001907603700377 · Cited by 53
Cloud Computing Adoption Readiness and Benefit Realization in Irish SMEs—An Exploratory Study
Carcary, M., Doherty, E., Conway, G., & McLaughlin, S. (2014) · Information Systems Management · doi:10.1080/10580530.2014.958028 · Cited by 53
Factors explaining adoption and implementation processes for web accessibility standards within eGovernment systems and organizations
Velleman, E. M., Nahuis, I., & van der Geest, T. (2015) · Universal Access in the Information Society · doi:10.1007/s10209-015-0449-5 · Cited by 53
Challenges to the Organisational Adoption of Big Data Analytics
Malaka, I., & Brown, I. (2015) · South African Institute of Computer Scientists and Information Technologists · doi:10.1145/2815782.2815793 · Cited by 53
SMEs' tax compliance costs and IT adoption: the case of a value-added tax
Azmi, A. C., Sapiei, N. S., Mustapha, M. Z., & Abdullah, M. (2016) · International Journal of Accounting Information Systems · doi:10.1016/j.accinf.2016.06.001 · Cited by 62
Using Importance-Performance Analysis to Evaluate E-Business Strategies among Small Businesses
Magal, S., & Levenburg, N. M. (2005) · Hawaii International Conference on System Sciences (HICSS) · doi:10.1109/hicss.2005.661 · Cited by 53
Examining the determinants of outsourcing partnership quality in Chinese small- and medium-sized enterprises
Ren, S. J.-F., Ngai, E. W. T., & Cho, V. (2009) · International Journal of Production Research · doi:10.1080/00207540903174965 · Cited by 52
The Adoption and Impact of ICT in South African SMEs
Gono, S., Harindranath, G., & Özcan, G. B. (2016) · Strategic Change · doi:10.1002/jsc.2103 · Cited by 57
Beyond the hype: Organisational adoption of Generative AI through the lens of the TOE framework–A mixed methods perspective
Hughes, L., Davies, F., Li, K., Senali, M. G., Malik, T., & Dwivedi, Y. K. (2025) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2025.102982 · Cited by 55
Determinants of adoption of computer‐assisted audit tools and techniques among internal audit units in Ghana
Awuah, B., Onumah, J. M., & Duho, K. C. T. (2021) · The Electronic Journal of Information Systems in Developing Countries · doi:10.1002/isd2.12203 · Cited by 59
Determinants of Web 2.0 technologies for knowledge sharing in SMEs
Soto‐Acosta, P., González, D. P., & Popa, S. (2014) · Service Business · doi:10.1007/s11628-014-0247-9 · Cited by 50
Analyzing the Use of Web 2.0 for Brand Awareness and Competitive Advantage: An Empirical Study in the Malaysian Hospitability Industry
Xin, J. Y., Ramayah, T., Soto‐Acosta, P., Popa, S., & Ping, T. A. (2014) · Information Systems Management · doi:10.1080/10580530.2014.890425 · Cited by 51
Factors Affecting Adoption of Electronic Commerce among Small Medium Enterprises in Kenya: Survey of Tour and Travel Firms in Nairobi
Kenneth, W., Rebecca, M. N., Ayodo, E. M. A., & Kenyatta, J. (2012) · Cited by 50
Exploring Determinants of Semantic Web Technology Adoption from IT Professionals' Perspective: Industry Competition, Organization Innovativeness, and Data Management Capability
Kim, D. J., Hebeler, J., Yoon, V., & Davis, F. D. (2018) · Computers in Human Behavior · doi:10.1016/j.chb.2018.04.014 · Cited by 54
A Conceptual Framework of RFID Adoption in Retail Using TOE Framework
Bhattacharya, M., & Wamba, S. F. (2018) · IGI Global eBooks · doi:10.4018/978-1-5225-5201-7.ch005 · Cited by 50
Key Factors Influencing the Intention of Telecare Adoption: An Institutional Perspective
Liu, C.-F. (2011) · Telemedicine Journal and e-Health · doi:10.1089/tmj.2010.0184 · Cited by 49
The Role of Electronic Channels in Micro-Sized Brick-and-Mortar Firms
Karjaluoto, H., & Huhtamäki, M. (2010) · Journal of Small Business & Entrepreneurship · doi:10.1080/08276331.2010.10593471 · Cited by 49

Authors: Thong, J. Y. L.
Affiliations: Hong Kong University of Science and Technology (HK)
Corresponding author: Thong, James Y.L.
ORCID: Thong, James Y.L.
Venue: Journal of Management Information Systems
Publisher: Informa UK Limited
Published: 1999-03
Volume: 15
Issue: 4
Pages: 187-214
ISSN: 0742-1222 (ISSN-L)
1557-928X
DOI: 10.1080/07421222.1999.11518227
OpenAlex: W1606368101
Cited by: 1,727
References: 99
Citations by year: 2026: 46 · 2025: 38 · 2024: 70 · 2023: 62 · 2022: 82 · 2021: 86 · 2020: 63 · 2019: 77 · 2018: 69 · 2017: 86 · 2016: 98 · 2015: 132 · 2014: 114 · 2013: 90 · 2012: 81
FWCI: 47.50
Type: journal article
Language: en
Open access: green
autopapers.ssrn.com
Locations: Journal of Management Information Systems (publishedVersion)
Rare & Special e-Zone (The Hong Kong University of Science and Technology) (submittedVersion)
National University of Singapore (submittedVersion)
SSRN Electronic Journal (submittedVersion)
Topics: Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
Social Sciences › Business, Management and Accounting › Management Information Systems › ERP Systems Implementation and Impact
Social Sciences › Decision Sciences › Management Science and Operations Research › Innovation Diffusion and Forecasting
Keywords: information systems adoption, small business, technology adoption, relative advantage, compatibility, complexity, firm size, competition, organizational characteristics, contextual factors

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

Are you an author, or do you see a problem with this page? Request a review

An Integrated Model of Information Systems Adoption in Small Businesses

Abstract

Overview

Integrity signals

Verification

Claims the paper makes

Claims other papers make about this one

Citations

Cites

Cited by

Related

Metadata

Record

About these checks