Cited by 1,727Technology Adoption and User BehaviourERP Systems Implementation and ImpactInnovation Diffusion and Forecasting

The DOI matches its Crossref record; 99 of the 99 references it cites were found in a registry or an index.

An Integrated Model of Information Systems Adoption in Small Businesses

Open access

Thong, James Y.L.·1999·Journal of Management Information Systems

DOI 10.1080/07421222.1999.11518227

Open this paper in CoChat — free account

Abstract

:Based on theories from the technological innovation literature, this study develops an integrated model of infonnation systems (IS) adoption in small businesses. The model specifies contextual variables such as decision-maker characteristics, IS characteristics, organizational characteristics, and environmental characteristics as primary detenninants oflS adoption in small businesses. A questionnaire survey was conducted in 166 small businesses. Data analysis shows that small businesses with certain CEO characteristics (innovativeness and level of IS knowledge), innovation characteristics (relative advantage, compatibility, and complexity of IS), and organizational characteristics (business size and level of employees’ IS knowledge) are more likely to adopt IS. While CEO and innovation characteristics are important detenninants of the decision to adopt, they do not affect the extent of IS adoption. The extent of IS adoption is mainly detennined by organizational characteristics. Finally, the environmental characteristic of competition has no direct effect on small business adoption of lS.

Integrity signals

Registry

Crossref · 10.1080/07421222.1999.11518227

Cites

99 of 99 references verified0 citation errors · 0 not checkable

Statistics

Recomputing p-values needs the paper’s full text.

Claims the paper makes

We couldn’t retrieve this paper’s full text, so its claims and self-check weren’t run. The registry and citation checks still apply.

Claims other papers make about this one

Each is checked against this paper’s own text: does it say what the citing paper says it does?

Evaluating Structural Equation Models with Unobservable Variables and Measurement Error
Fornell, C., & Larcker, D. F. (1981) · Journal of Marketing Research · doi:10.2307/3151312 · Cited by 109,314
Evaluating structural equation models with unobservable variables and measurement error
Fornell, C., & Larcker, D. F. (1981) · Journal of Marketing Research · doi:10.1177/002224378101800104 · Cited by 109,190
Harvard business review
(1993) · Journal of the American Dietetic Association · doi:10.1016/0002-8223(93)91697-o · Cited by 18,452
Cultures and Organizations: Software of the Mind.
Triandis, H. C., & Hofstede, G. (1993) · Administrative Science Quarterly · doi:10.2307/2393257 · Cited by 17,696
Estimating nonresponse bias in mail surveys
Armstrong, J. S., & Overton, T. S. (1977) · Journal of Marketing Research · doi:10.1177/002224377701400320 · Cited by 10,390
Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation
Moore, G. C., & Benbasat, I. (1991) · Information Systems Research · doi:10.1287/isre.2.3.192 · Cited by 9,150
Journal of Small Business Management
Stoian, M., Criado, J. R., & Dimitratos, P. (2020) · Journal of Small Business Management · doi:10.1111/(issn)1540-627x · Cited by 6,726
The diffusion of innovations
Hietala, M. (1983) · Scandinavian Journal of History · doi:10.1080/03468758308579015 · Cited by 6,232
Multivariate Data Analysis with Readings.
Rutherford, G. S. W., Hair, J. F., Anderson, R. E., & Tatham, R. L. (1988) · Journal of the Royal Statistical Society Series D (The Statistician) · doi:10.2307/2348783 · Cited by 5,841
Designing Complex Organizations
Galbraith, J. R. (1973) · Medical Entomology and Zoology · Cited by 5,424

Show all 99 references

Research works printed but not linked: 15

10.2307/3150783 · DOI · Paper page
Attewell P., 1991, The Information Systems Research Challenge: Survey Research Methods, 299
Cohn T., 1972, How Management Is Different in Small Companies
Dandridge T.C., 1979, Journal of Small Business Management, 17, 53
10.2307/256133 · DOI
Gable G.G., 1992, International Information Systems, 1, 68
Lees J.D., 1987, Journal of Systems Management, 38, 32
Lohmoller J.B., 1990, LVPLS 1.9 Latent Variables Path Analysis with Partial Least Squares Estimation
McFarlan F.W., 1982, Information Systems Management: A Senior Management Perspective
National Computer Board, 1993, Singapore IT Usage Survey 1993
Nunnally J., 1978, Psychometric Theory
Poutsma E.F., 1987, Process Innovation and Automation in Small and Medium Sized Business
Rogers E.M., 1983, Diffusion of Innovations
Welsh J.A., 1981, Harvard Business Review, 59, 18
Wold H., 1982, Systems Under Indirect Observation, 1

Sorted by citations

Items 101–200 of 1,001

Organizational intention to adopt big data in the B2B context: An integrated view
Sun, S., Hall, D. J., & Cegielski, C. G. (2020) · Industrial Marketing Management · doi:10.1016/j.indmarman.2019.09.003 · Cited by 212
Factors affecting the implementation success of Internet-based information systems
Lee, S., & Kim, K.-J. (2006) · Computers in Human Behavior · doi:10.1016/j.chb.2005.12.001 · Cited by 210
Knowledge management and business intelligence: the importance of integration
Herschel, R. T., & Jones, N. E. (2005) · Journal of Knowledge Management · doi:10.1108/13673270510610323 · Cited by 210
Cloud computing technology adoption: an evaluation of key factors in local governments
Ali, O., Shrestha, A., Osmanaj, V., & Muhammed, S. (2020) · Information Technology and People · doi:10.1108/itp-03-2019-0119 · Cited by 235
Determinants of Web site implementation in small businesses
Raymond, L. (2001) · Internet Research · doi:10.1108/10662240110410363 · Cited by 207
A meta-analysis of relationships between organizational characteristics and IT innovation adoption in organizations
Hameed, M. A., Counsell, S., & Swift, S. (2012) · Information & Management · doi:10.1016/j.im.2012.05.002 · Cited by 219
Preliminary insight into cloud computing adoption in a developing country
Senyo, P. K., Effah, J. K., & Addae, E. (2016) · Journal of Enterprise Information Management · doi:10.1108/jeim-09-2014-0094 · Cited by 206
Factors influencing SMEs website continuance intention in Malaysia
Ramayah, T., Ling, N. S., Taghizadeh, S. K., & Rahman, S. A. (2015) · Telematics and Informatics · doi:10.1016/j.tele.2015.06.007 · Cited by 221
E‐commerce usage and business performance in the Malaysian tourism sector: empirical analysis
Intan Salwani, M., Marthandan, G., Daud Norzaidi, M., & Choy Chong, S. (2009) · Information Management & Computer Security · doi:10.1108/09685220910964027 · Cited by 202
AI-augmented HRM: Antecedents, assimilation and multilevel consequences
Prikshat, V., Malik, A., & Budhwar, P. (2023) · Human Resource Management Review · doi:10.1016/j.hrmr.2021.100860 · Cited by 200
Understanding the determinants of business intelligence system adoption stages
Puklavec, B., Oliveira, T., & Popovič, A. (2017) · Industrial Management & Data Systems · doi:10.1108/imds-05-2017-0170 · Cited by 200
Predicting the organisational adoption of B2C e‐commerce: an empirical study
To, M. L., & Ngai, E. W. T. (2006) · Industrial Management & Data Systems · doi:10.1108/02635570610710791 · Cited by 203
An Empirical Study of Determinants of E-Commerce Adoption in SMEs in Vietnam
Huy, L. V., Rowe, F., Truex, D. P., III, & Huynh, M. Q. (2012) · Journal of Global Information Management · doi:10.4018/jgim.2012070102 · Cited by 198
Factors influencing the alignment of accounting information systems in small and medium sized Malaysian manufacturing firms
Ismail, N. A., & King, M. (2007) · The Deakin Law Review (Deakin University) · Cited by 192
Corporate Governance and returns on information technology investment: evidence from an emerging market
Ho, J. L. Y., Wu, A., & Xu, S. X. (2010) · Strategic Management Journal · doi:10.1002/smj.886 · Cited by 199
Discriminant Analysis of Technology Adoption Behavior: A Case of Internet Technologies in Small Businesses
Lee, J. (2016) · Journal of Computer Information Systems · doi:10.1080/08874417.2004.11647596 · Cited by 191
Factors affecting adoption of smart farms: The case of Korea
Yoon, C., Lim, D., & Park, C. (2020) · Computers in Human Behavior · doi:10.1016/j.chb.2020.106309 · Cited by 188
Big data analytics adoption model for small and medium enterprises
Maroufkhani, P., Ismail, W. K. W., & Ghobakhloo, M. (2020) · Journal of Science and Technology Policy Management · doi:10.1108/jstpm-02-2020-0018 · Cited by 210
Revisiting technology-organization-environment (T-O-E) theory for enriched applicability
Awa, H. O., Ukoha, O., & Igwe, S. R. (2017) · The Bottom Line Managing Library Finances · doi:10.1108/bl-12-2016-0044 · Cited by 219
Perceived strategic value-based adoption of Big Data Analytics in emerging economy
Verma, S., & Bhattacharyya, S. S. (2017) · Journal of Enterprise Information Management · doi:10.1108/jeim-10-2015-0099 · Cited by 206
The Assimilation of E‐business in Manufacturing SMEs: Determinants and Effects on Growth and Internationalization
Raymond, L., Bergeron, F., & Blili, S. (2005) · Electronic Markets · doi:10.1080/10196780500083761 · Cited by 186
Factors affecting e-commerce adoption among SMEs in Ghana
Awiagah, R., Kang, J., & Lim, J. I. (2015) · Information Development · doi:10.1177/0266666915571427 · Cited by 215
Social web knowledge sharing and innovation performance in knowledge-intensive manufacturing SMEs
Soto‐Acosta, P., Popa, S., & Palacios‐Marqués, D. (2016) · The Journal of Technology Transfer · doi:10.1007/s10961-016-9498-z · Cited by 184
The Value of Social Media for Small Businesses
Schaupp, L. C., & Bélanger, F. (2013) · Journal of Information Systems · doi:10.2308/isys-50674 · Cited by 230
Digital platforms for business-to-business markets: A systematic review and future research agenda
Shree, D., Singh, R. K., Paul, J., Hao, A. W., & Xu, S. (2021) · Journal of Business Research · doi:10.1016/j.jbusres.2021.08.031 · Cited by 182
Why aren’t organizations adopting virtual worlds?
Yoon, T. E., & George, J. F. (2013) · Computers in Human Behavior · doi:10.1016/j.chb.2012.12.003 · Cited by 192
An empirical study of mHealth adoption in a developing country: the moderating effect of gender concern
Hoque, M. R. (2016) · BMC Medical Informatics and Decision Making · doi:10.1186/s12911-016-0289-0 · Cited by 181
The Influence of National Culture on the Adoption Status of Innovations:
Waarts, E., & van Everdingen, Y. (2005) · European Management Journal · doi:10.1016/j.emj.2005.10.007 · Cited by 179
Beyond the organizational ‘container’: Conceptualizing 21st century sociotechnical work
Winter, S., Berente, N., Howison, J., & Butler, B. (2014) · Information and Organization · doi:10.1016/j.infoandorg.2014.10.003 · Cited by 178
Hospital Information System adoption: Expert perspectives on an adoption framework for Malaysian public hospitals
Ahmadi, H., Nilashi, M., Shahmoradi, L., & Ibrahim, O. (2016) · Computers in Human Behavior · doi:10.1016/j.chb.2016.10.023 · Cited by 191
An exploratory study of the extent of information technology adoption in SMEs: an application of upper echelon theory
Chuang, T., Nakatani, K., & Zhou, D. (2009) · Journal of Enterprise Information Management · doi:10.1108/17410390910932821 · Cited by 176
Organizational decision to adopt hospital information system: An empirical investigation in the case of Malaysian public hospitals
Ahmadi, H., Nilashi, M., & Ibrahim, O. (2015) · International Journal of Medical Informatics · doi:10.1016/j.ijmedinf.2014.12.004 · Cited by 201
Determining the importance of Hospital Information System adoption factors using Fuzzy Analytic Network Process (ANP)
Nilashi, M., Ahmadi, H., Ahani, A., Ravangard, R., & Ibrahim, O. (2016) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2016.07.008 · Cited by 189
Something for nothing: management rejection of open source software in Australia’s top firms
Goode, S. (2004) · Information & Management · doi:10.1016/j.im.2004.01.011 · Cited by 178
Explaining Employee Job Performance: The Role of Online and Offline Workplace Communication Networks1
Zhang, X., & Venkatesh, V. (2013) · MIS Quarterly · doi:10.25300/misq/2013/37.3.02 · Cited by 180
‘To play or not to play’: A cross-temporal investigation using hedonic and instrumental perspectives to explain user intentions to explore a technology
Magni, M., Susan Taylor, M., & Venkatesh, V. (2010) · International Journal of Human-Computer Studies · doi:10.1016/j.ijhcs.2010.03.004 · Cited by 173
Determinants of ICT adoption: evidence from firm-level data
Haller, S. A., & Siedschlag, I. (2010) · Applied Economics · doi:10.1080/00036841003724411 · Cited by 172
Factors affecting e-business adoption in SMEs: an empirical research
Chatzoglou, P., & Chatzoudes, D. (2016) · Journal of Enterprise Information Management · doi:10.1108/jeim-03-2014-0033 · Cited by 172
Factors influencing business intelligence (BI) data collection strategies: An empirical investigation
Ramakrishnan, T., Jones, M. C., & Sidorova, A. (2011) · Decision Support Systems · doi:10.1016/j.dss.2011.10.009 · Cited by 169
The moderating role of trust in business to business electronic commerce (B2B EC) adoption
Alsaad, A. K., Mohamad, R., & Ismail, N. A. (2016) · Computers in Human Behavior · doi:10.1016/j.chb.2016.11.040 · Cited by 183
The role of green supply chain management practices on environmental performance: A case of Indonesian small and medium enterprises
Dzikriansyah, M. A., Masudin, I., Zulfikarijah, F., Jihadi, M., & Jatmiko, R. D. (2023) · Cleaner Logistics and Supply Chain · doi:10.1016/j.clscn.2023.100100 · Cited by 169
Firm performance and AIS alignment in Malaysian SMEs
Ismail, N. A., & King, M. (2005) · International Journal of Accounting Information Systems · doi:10.1016/j.accinf.2005.09.001 · Cited by 168
An investigation into the factors influencing the adoption of B2B trading exchanges in small businesses
Quaddus, M., & Hofmeyer, G. (2007) · European Journal of Information Systems · doi:10.1057/palgrave.ejis.3000671 · Cited by 167
Social Media Tools Adoption and Use by SMES
Wamba, S. F., & Carter, L. D. (2014) · Journal of Organizational and End User Computing · doi:10.4018/joeuc.2014040101 · Cited by 166
High interest, low adoption. A mixed-method investigation into the factors influencing organisational adoption of blockchain technology
Dehghani, M. A., Kennedy, R. W., Mashatan, A., Rese, A., & Karavidas, D. (2022) · Journal of Business Research · doi:10.1016/j.jbusres.2022.05.015 · Cited by 175
Factors affecting hotel managers’ intentions to adopt robotic technologies: A global study
Pizam, A., Ozturk, A. B., Balderas-Cejudo, A., Buhalis, D., Fuchs, G., Hara, T., Meira, J. V. D. S., Revilla, M. R. G., Sethi, D., Shen, Y., et al. (2022) · International Journal of Hospitality Management · doi:10.1016/j.ijhm.2022.103139 · Cited by 161
Why Do SMEs Adopt Artificial Intelligence-Based Chatbots?
Sharma, S., Singh, G., Islam, N., & Dhir, A. (2022) · IEEE Transactions on Engineering Management · doi:10.1109/tem.2022.3203469 · Cited by 161
A Taxonomy of Antecedents of Information Systems Success: Variable Analysis Studies
Larsen, K. R. T. (2003) · Journal of Management Information Systems · doi:10.1080/07421222.2003.11045768 · Cited by 169
Leveraging CRM for Sales: The Role of Organizational Capabilities in Successful CRM Implementation
Raman, P., Wittmann, C. M., & Rauseo, N. A. (2006) · Journal of Personal Selling and Sales Management · doi:10.2753/pss0885-3134260104 · Cited by 160
Organizational Assimilation of Electronic Procurement Innovations
Rai, A., Brown, P., & Tang, X. (2009) · Journal of Management Information Systems · doi:10.2753/mis0742-1222260110 · Cited by 167
Enterprise 2.0 post-adoption: Extending the information system continuance model based on the technology-Organization-environment framework
Jia, Q., Guo, Y., & Barnes, S. J. (2016) · Computers in Human Behavior · doi:10.1016/j.chb.2016.10.022 · Cited by 156
Adoption of business analytics and impact on performance: a qualitative study in retail
Ramanathan, R., Philpott, E., Duan, Y., & Cao, G. (2017) · Production Planning & Control · doi:10.1080/09537287.2017.1336800 · Cited by 155
The determinants of inter-organizational and internal in-house adoption of XBRL: A structural equation model
Henderson, D., Sheetz, S. D., & Trinkle, B. S. (2012) · International Journal of Accounting Information Systems · doi:10.1016/j.accinf.2012.02.001 · Cited by 164
Infusing the use of seasonal climate forecasting into crop management practice in North East Australia using discussion support software
Nelson, R. A., Holzworth, D. P., Hammer, G., & Hayman, P. T. (2002) · Agricultural Systems · doi:10.1016/s0308-521x(02)00047-1 · Cited by 155
Understanding business-level innovation technology adoption
Yu, C., & Tao, Y. (2008) · Technovation · doi:10.1016/j.technovation.2008.07.007 · Cited by 158
The adoption and diffusion of human resources information systems in Singapore
Teo, T. S. H., Lim, G. S., & Fedric, S. A. (2007) · Asia Pacific Journal of Human Resources · doi:10.1177/1038411107075402 · Cited by 153
The role of owner/manager in adoption of electronic commerce in small businesses
Ghobakhloo, M., & Tang, S. H. (2013) · Journal of Small Business and Enterprise Development · doi:10.1108/jsbed-12-2011-0037 · Cited by 165
Wearable device adoption among older adults: A mixed-methods study
Farivar, S., Abouzahra, M., & Ghasemaghaei, M. (2020) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2020.102209 · Cited by 161
Factors Influencing the Continuance Intention to Use Accounting Information System in Jordanian SMEs from the Perspectives of UTAUT: Top Management Support and Self-Efficacy as Predictor Factors
Lutfi, A. (2022) · Economies · doi:10.3390/economies10040075 · Cited by 168
An empirical study of factors influencing cloud adoption among private sector organisations
Alkhater, N., Walters, R. J., & Wills, G. B. (2017) · Telematics and Informatics · doi:10.1016/j.tele.2017.09.017 · Cited by 151
E-purchasing: profiles of adopters and nonadopters
Min, H., & Gallé, W. P. (2003) · Industrial Marketing Management · doi:10.1016/s0019-8501(02)00266-3 · Cited by 155
Adoption of Information Technology in Small Business: Testing Drivers of Adoption for Entrepreneurs
Lee, J., & Runge, J. B. (2001) · Journal of Computer Information Systems · doi:10.1080/08874417.2001.11647038 · Cited by 150
A SEM–ANN analysis to examine impact of artificial intelligence technologies on sustainable performance of SMEs
Soomro, R. B., Al-Rahmi, W. M., Dahri, N. A., Almuqren, L., Almogren, A. S., & Aldaijy, A. (2025) · Scientific Reports · doi:10.1038/s41598-025-86464-3 · Cited by 164
A review of the factors which influence the use and usefulness of information systems
Díez, E., & McIntosh, B. S. (2009) · Environmental Modelling & Software · doi:10.1016/j.envsoft.2008.10.009 · Cited by 156
Information Technology Adoption in Small and Medium-sized Enterprises; An Appraisal of Two Decades Literature
Ghobakhloo, M., Sabouri, M. S., Tang, S. H., & Zulkifli, N. (2011) · Universiti Putra Malaysia Institutional Repository (Universiti Putra Malaysia) · Cited by 146
Children’s Internet Addiction, Family-to-Work Conflict, and Job Outcomes: A Study of Parent–Child Dyads1
Venkatesh, V., Sykes, T. A., Chan, F. K. Y., Thong, J. Y. L., & Hu, P. J. (2019) · MIS Quarterly · doi:10.25300/misq/2019/12338 · Cited by 142
Self-citation
Organizational and environmental influences in the adoption of computer-assisted audit tools and techniques (CAATTs) by audit firms in Malaysia
Siew, E.-G., Rosli, K., & Yeow, P. H. P. (2020) · International Journal of Accounting Information Systems · doi:10.1016/j.accinf.2019.100445 · Cited by 142
Technological, Organisational and Environmental Determinants of Smart Contracts Adoption: UK Construction Sector Viewpoint
Badi, S. M., Ochieng, E. G., Nasaj, M., & Papadaki, M. (2020) · Construction Management and Economics · doi:10.1080/01446193.2020.1819549 · Cited by 152
From strategic orientation to social media orientation
Dutot, V., & Bergeron, F. (2016) · Journal of Small Business and Enterprise Development · doi:10.1108/jsbed-11-2015-0160 · Cited by 140
Multiple Conceptualizations of Small Business Web Use and Benefit*
Pflughoeft, K. A., Ramamurthy, K., Soofi, E. S., Yasai‐Ardekani, M., & Zahedi, F. (. (2003) · Decision Sciences · doi:10.1111/j.1540-5414.2003.02539.x · Cited by 139
Web-enabled supply chain management: Key antecedents and performance impacts
Ranganathan, C., Teo, T. S. H., & Dhaliwal, J. (2011) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2011.02.004 · Cited by 139
A Conceptualization of the Determinants of Small Business Website Adoption
Simmons, G., Armstrong, G. A., & Durkin, M. (2008) · International Small Business Journal Researching Entrepreneurship · doi:10.1177/0266242608088743 · Cited by 139
Adoption and diffusion of knowledge management systems: field studies of factors and variables
Quaddus, M., & Xu, J. (2004) · Knowledge-Based Systems · doi:10.1016/j.knosys.2004.11.001 · Cited by 138
Evaluating the critical determinants for adopting e‐market in Australian small‐and‐medium sized enterprises
Duan, S. X., Deng, H., & Corbitt, B. (2012) · Management Research Review · doi:10.1108/01409171211210172 · Cited by 143
Investigating Emirati citizens’ adoption of e-government services in Abu Dhabi using modified UTAUT model
Mansoori, K. A. A., Sarabdeen, J., & Tchantchane, A. L. (2018) · Information Technology and People · doi:10.1108/itp-12-2016-0290 · Cited by 137
Analyzing the effects of technological, organizational and competition factors on Web knowledge exchange in SMEs
Palacios‐Marqués, D., Soto‐Acosta, P., & Merigó, J. M. (2014) · Telematics and Informatics · doi:10.1016/j.tele.2014.08.003 · Cited by 136
School leaders, ICT competence and championing innovations
Stuart, L. H., Mills, A., & Remus, U. (2009) · Computers & Education · doi:10.1016/j.compedu.2009.04.013 · Cited by 136
Determinants of FinTech payment services diffusion by SMEs in Sub-Saharan Africa: evidence from Ghana
Coffie, C. P. K., Zhao, H., Mensah, I. A., Kiconco, R., & Emuron, A. S. O. (2020) · Information Technology for Development · doi:10.1080/02681102.2020.1840324 · Cited by 135
The adoption of customer relationship management (CRM) technology in SMEs
Nguyen, T. H., & Waring, T. (2013) · Journal of Small Business and Enterprise Development · doi:10.1108/jsbed-01-2012-0013 · Cited by 134
Critical Factors Influencing Decision to Adopt Human Resource Information System (HRIS) in Hospitals
Alam, M. G. R., Masum, A. K. M., Beh, L.-S., & Hong, C. S. (2016) · PLOS ONE · doi:10.1371/journal.pone.0160366 · Cited by 133
Factors Influencing the Extent of Deployment of Electronic Commerce for Small-and Medium Sized Enterprises
Chong, S., & Pervan, G. (2007) · Journal of Electronic Commerce in Organizations · doi:10.4018/jeco.2007010101 · Cited by 133
The role of post-use trust in the acceptance of a technology: Drivers and consequences
Ortega, B. H. (2011) · Technovation · doi:10.1016/j.technovation.2011.07.001 · Cited by 133
An empirical investigation of business‐to‐business e‐commerce adoption and its impact on SMEs competitive advantage: The case of Egyptian manufacturing SMEs
Hamad, H., Elbeltagi, I. M., & El-Gohary, H. O. (2018) · Strategic Change · doi:10.1002/jsc.2196 · Cited by 133
Readiness factors for information technology adoption in SMEs: testing an exploratory model in an Indian context
Nair, J., Chellasamy, A., & Singh, B. (2019) · Journal of Asia Business Studies · doi:10.1108/jabs-09-2018-0254 · Cited by 133
Investigating the adoption of MOOC s: A technology–user–environment perspective
Ma, L., & Lee, C. S. (2018) · Journal of Computer Assisted Learning · doi:10.1111/jcal.12314 · Cited by 131
Factors influencing the use of e-learning facilities by students in a private Higher Education Institution (HEI) in a developing economy
Eze, S. C., Chinedu-Eze, V. C., Okike, C. K., & Bello, A. O. (2020) · Humanities and Social Sciences Communications · doi:10.1057/s41599-020-00624-6 · Cited by 151
Applying Importance-Performance Analysis to Evaluate E-Business Strategies among Small Firms
Levenburg, & Magal (2004) · e-Service Journal · doi:10.2979/esj.2004.3.3.29 · Cited by 130
Development of measures to assess the ERP adoption of small and medium enterprises
Shiau, W., Hsu, P., & Wang, J. (2009) · Journal of Enterprise Information Management · doi:10.1108/17410390910922859 · Cited by 129
Technologies That Support Marketing and Market Development in SMEs-Evidence from Social Networks
Eggers, F., Hatak, I., Kraus, S., & Niemand, T. (2017) · Journal of Small Business Management · doi:10.1111/jsbm.12313 · Cited by 144
Digital Innovation Adoption and Its Economic Impact Focused on Path Analysis at National Level
Park, H., & Choi, S. O. (2019) · Journal of Open Innovation Technology Market and Complexity · doi:10.3390/joitmc5030056 · Cited by 136
Contained nomadic information environments: Technology, organization, and environment influences on adoption of hospital RFID patient tracking
Cao, Q., Jones, D. R., & Sheng, H. (2014) · Information & Management · doi:10.1016/j.im.2013.11.007 · Cited by 126
Organizational Green IT Adoption: Concept and Evidence
Deng, Q., & Ji, S. (2015) · Sustainability · doi:10.3390/su71215843 · Cited by 132
Barriers and Factors Affecting the E-Commerce Sustainability of Thai Micro-, Small- and Medium-Sized Enterprises (MSMEs)
Amornkitvikai, Y., Yean, T. S., Harvie, C., & Buachoom, W. W. (2022) · Sustainability · doi:10.3390/su14148476 · Cited by 142
Organizational Adoption of XBRL
Doolin, B., & Troshani, I. (2007) · Electronic Markets · doi:10.1080/10196780701503195 · Cited by 123
Predictive HR analytics and talent management: a conceptual framework
Gurusinghe, R. N., Arachchige, B. J. H., & Dayarathna, N. W. K. D. K. (2021) · Journal of Management Analytics · doi:10.1080/23270012.2021.1899857 · Cited by 142
Information management for the internationalization of SMEs: An exploratory study based on a strategic alignment perspective
Dutot, V., Bergeron, F., & Raymond, L. (2014) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2014.06.006 · Cited by 120
A conceptualization of e-risk perceptions and implications for small firm active online internationalization
Sinkovics, N., & Sinkovics, R. R. (2010) · International Business Review · doi:10.1016/j.ibusrev.2010.06.004 · Cited by 119
An Empirical Investigation of an e-commerce Adoption-Capability Model in Small Businesses in New Zealand
Al-Qirim, N. (2005) · Electronic Markets · doi:10.1080/10196780500303136 · Cited by 119
The moderating effect of the business strategic orientation on eCommerce adoption: Evidence from UK family run SMEs
Wang, Y., & Ahmed, P. K. (2009) · The Journal of Strategic Information Systems · doi:10.1016/j.jsis.2008.11.001 · Cited by 121
Factors Influencing the Adoption of Cloud Computing by Small and Medium Size Enterprises (SMEs)
Tehrani, S. R., & Shirazi, F. (2014) · Lecture notes in computer science · doi:10.1007/978-3-319-07863-2_60 · Cited by 118

Authors: Thong, J. Y. L.
Affiliations: Hong Kong University of Science and Technology (HK)
Corresponding author: Thong, James Y.L.
ORCID: Thong, James Y.L.
Venue: Journal of Management Information Systems
Publisher: Informa UK Limited
Published: 1999-03
Volume: 15
Issue: 4
Pages: 187-214
ISSN: 0742-1222 (ISSN-L)
1557-928X
DOI: 10.1080/07421222.1999.11518227
OpenAlex: W1606368101
Cited by: 1,727
References: 99
Citations by year: 2026: 46 · 2025: 38 · 2024: 70 · 2023: 62 · 2022: 82 · 2021: 86 · 2020: 63 · 2019: 77 · 2018: 69 · 2017: 86 · 2016: 98 · 2015: 132 · 2014: 114 · 2013: 90 · 2012: 81
FWCI: 47.50
Type: journal article
Language: en
Open access: green
autopapers.ssrn.com
Locations: Journal of Management Information Systems (publishedVersion)
Rare & Special e-Zone (The Hong Kong University of Science and Technology) (submittedVersion)
National University of Singapore (submittedVersion)
SSRN Electronic Journal (submittedVersion)
Topics: Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
Social Sciences › Business, Management and Accounting › Management Information Systems › ERP Systems Implementation and Impact
Social Sciences › Decision Sciences › Management Science and Operations Research › Innovation Diffusion and Forecasting
Keywords: information systems adoption, small business, technology adoption, relative advantage, compatibility, complexity, firm size, competition, organizational characteristics, contextual factors

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

Are you an author, or do you see a problem with this page? Request a review

An Integrated Model of Information Systems Adoption in Small Businesses

Abstract

Overview

Integrity signals

Verification

Claims the paper makes

Claims other papers make about this one

Citations

Cites

Cited by

Related

Metadata

Record

About these checks