The DOI matches its Crossref record; 43 of the 43 references it cites were found in a registry or an index.
Role Stress, Work-Family Conflict and Emotional Exhaustion: Inter-Relationships and Effects on Some Work-Related Consequences
Open accessAbstract
Recent research demonstrates that attitudes toward the workplace are influenced by both work and non-work domains. This study examines the inter-relationships of role conflict, role ambiguity, work-family conflict, emotional exhaustion, job satisfaction and propensity to leave in a sales environment. Results indicate that: role conflict is significantly related to emotional exhaustion; work-family conflict is significantly related to both emotional exhaustion and job satisfaction; and, that emotional exhaustion and job satisfaction are related to salesperson propensity to leave. These results support other research indicating the conflict between the work and home domains is highly related to important workplace attitudes and perceptions and suggests that work-family conflict should be included in models examining employee response to the effects of stress.
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Citations
Cites
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Self-citationLISREL 7 : a guide to the program and applications
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A meta-analytic examination of the correlates of the three dimensions of job burnout
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A Review and an Integration of Research on Job Burnout
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Corporate Social Responsibility, Customer Satisfaction, and Market Value
Luo, X., & Bhattacharya, C. B. (2006) · Journal of Marketing · doi:10.1509/jmkg.70.4.001 · Cited by 3,439
Health and Well-Being in the Workplace: A Review and Synthesis of the Literature
Danna, K., & Griffin, R. W. (1999) · Journal of Management · doi:10.1016/s0149-2063(99)00006-9 · Cited by 1,743
A meta-analysis of burnout with job demands, resources, and attitudes
Alarcon, G. M. (2011) · Journal of Vocational Behavior · doi:10.1016/j.jvb.2011.03.007 · Cited by 845
The adoption of information technology in the sales force
Schillewaert, N., Ahearne, M. J., Frambach, R. T., & Moenaert, R. K. (2005) · Industrial Marketing Management · doi:10.1016/j.indmarman.2004.09.013 · Cited by 362
Karatepe, O. M., & Sokmen, A. (2006) · Tourism Management · doi:10.1016/j.tourman.2004.10.001 · Cited by 254
Metadata
- Authors
- Boles, J. S., Johnston, M. W., & Hair, J. F.
- Venue
- Journal of Personal Selling & Sales Management
- Publisher
- Informa UK Limited
- Published
- 1997-01
- Volume
- 17
- Issue
- 1
- Pages
- 17-28
- ISSN
- 0885-3134 (ISSN-L)
- 1557-7813
- OpenAlex
- W1749709613
- Cited by
- 419
- References
- 43
- FWCI
- 10.70
- Type
- journal article
- Language
- en
- Open access
- hybrid
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- Boles, J. S., Johnston, M. W., & Hair, J. F. (1997). Role Stress, Work-Family Conflict and Emotional Exhaustion: Inter-Relationships and Effects on Some Work-Related Consequences. Journal of Personal Selling & Sales Management. https://doi.org/10.1080/08853134.1997.10754079
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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
