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Cited by 208

The DOI matches its Crossref record; 12 of the 12 references it cites were found in a registry or an index.

Management Communication and Employee Performance: The Contribution of Perceived Organizational Support

Neves, Pedro, Eisenberger, Robert·2012·Human Performance

Abstract

This study used a cross-lagged panel design to examine the temporal relationship between management communication and perceived organizational support (POS), and its consequences for performance. We assessed management communication and POS 2 times, separated by a 3-year interval, in a social services organization (N = 236). Our findings suggest that management communication was positively associated with a temporal change in POS. In addition, we found that POS fully mediates the relationship between management communication and both in-role and extra-role performance. The present study advances our theoretical knowledge concerning how management communication affects performance, with implications for practice. Specifically, it reveals that management communication affects performance mainly because it signals that the organization cares about the well-being and values the contributions of its employees.

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Crossref · 10.1080/08959285.2012.721834

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Metadata

Authors
Neves, P., & Eisenberger, R.
Venue
Human Performance
Published
2012-11
Volume
25
Issue
5
Pages
452-464
ISSN
  • 0895-9285 (ISSN-L)
  • 1532-7043
OpenAlex
W2039752393
Cited by
208
References
12
FWCI
20.24
Type
journal article
Language
en
Open access
closed

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CoChat. (2026). Citation check: Management Communication and Employee Performance: The Contribution of Perceived Organizational Support. https://app.cochat.ai/papers/10.1080/08959285.2012.721834
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Neves, P., & Eisenberger, R. (2012). Management Communication and Employee Performance: The Contribution of Perceived Organizational Support. Human Performance. https://doi.org/10.1080/08959285.2012.721834

Data sources

Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.