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Discrimination in the gig economy: the experiences of Black online English teachers
Abstract
This article examines the rapidly expanding market for online English learning and tutoring. It focuses on the experiences of Black American online English teachers employed on a variety of popular online teaching platforms (e.g. Cambly, italki, PalFish, VIPKid etc.). Specifically, the article considers how specific affordances of online English teaching platforms (e.g. customer ratings and algorithms) function to disadvantage non-White teachers. In order to address these issues, the article brings together two relevant but distinct literatures: scholarship on language ideologies and scholarship on algorithms and the gig economy. The data analyzed include: Semi-structured interviews with Black online English teachers; the websites of popular teaching platforms; and posts in public Reddit threads focused on online English teaching. The findings demonstrate how Black teachers experience the intersection of customer-based ratings and algorithms within the burgeoning online English teaching industry. The article concludes by advocating for scholars to more systematically engage with and study online tutoring platforms’ use of rating and algorithms.
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“nonwhite online English teachers experienced race-based discrimination from students and their parents who expected a white teacher (Curran, 2021).”
From Socio‐technical issues in the platform‐mediated gig economy: A systematic literature review: An Annual Review of Information Science and Technology (ARIST) paper (2024) · cites this paper as Curran, 2021
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Metadata
- Authors
- Curran, N. M.
- Affiliations
- Hong Kong Polytechnic University (HK)
- Corresponding author
- Curran, Nathaniel Ming
- Venue
- Language and Education
- Publisher
- Informa UK Limited
- Published
- 2021-10-07
- Volume
- 37
- Issue
- 2
- Pages
- 171-185
- ISSN
- 0950-0782 (ISSN-L)
- 1747-7581
- OpenAlex
- W3205760658
- Cited by
- 41
- References
- 45
- Citations by year
- 2026: 9 · 2025: 12 · 2024: 8 · 2023: 7 · 2022: 4 · 2021: 1
- FWCI
- 6.93
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Language and Education (publishedVersion)
- Topics
- Social Sciences › Sociology and Political Science › Digital Economy and Work Transformation
- Social Sciences › Sociology and Political Science › Critical Race Theory in Education
- Social Sciences › Arts and Humanities › Language and Linguistics › EFL/ESL Teaching and Learning
- Keywords
- gig economy, online English teaching, Black teachers, racial discrimination, online tutoring platform, customer ratings, algorithmic discrimination, language ideology, algorithmic labor
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