The DOI matches its Crossref record; 7 of the 7 references it cites were found in a registry or an index.
Knowledge Management in Practice: An Exploratory Case Study
Abstract
Knowledge has been identified as one of the most important resources that contributes to the competitive advantage of an organization. The organizational and social issues associated with the development, implementation and use of information technology have increasingly attracted the attention of knowledge management researchers. The paper is based on an empirical investigation of knowledge sharing processes from an international organization, Buckman Laboratories. Through the socio-technical perspective, the paper traces the interactions between knowledge management practices and the organizational context. On the basis of the research, we propose a perspective of socio-technical theory relevant to knowledge management within organizations. We conclude that management and leadership play a critical role in establishing the multi-level context for the effective assimilation of knowledge management practice.
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Citations
Cites
Toward a knowledge-based theory of the firm
Grant, R. M. (1996) · Strategic Management Journal · doi:10.1002/smj.4250171110 · Cited by 16,157
Knowledge of the firm, combinative capabilities, and the replication of technology
Kogut, B., & Zander, U. (1992) · Organization Science · doi:10.1287/orsc.3.3.383 · Cited by 12,939
The resource-based theory of competitive advantage: Implications for strategy formulation
Grant, R. M. (1991) · California Management Review · doi:10.2307/41166664 · Cited by 9,699
Organizational learning: The contributing processes and the literatures
Huber, G. P. (1991) · Organization Science · doi:10.1287/orsc.2.1.88 · Cited by 8,072
Product development: Past research, present findings and future directions
Brown, S. L., & Eisenhardt, K. M. (1995) · The Academy of Management Review · doi:10.2307/258850 · Cited by 3,777
Trist, E. L., & Bamforth, K. W. (1951) · Human Relations · doi:10.1177/001872675100400101 · Cited by 3,379
Walsh, J. P., & Ungson, G. R. (1991) · The Academy of Management Review · doi:10.2307/258607 · Cited by 835
Cited by
Knowledge sharing in organizations: A conceptual framework
Ipe, M. (2003) · Human Resource Development Review · doi:10.1177/1534484303257985 · Cited by 1,608
Bhagat, R. S., Kedia, B. L., Harveston, P. D., & Triandis, H. C. (2002) · The Academy of Management Review · doi:10.2307/4134352 · Cited by 768
Sher, P. J., & Lee, V. C. (2004) · Information & Management · doi:10.1016/j.im.2003.06.004 · Cited by 649
Role of leadership in knowledge management: a study
Singh, S. K. (2008) · Journal of Knowledge Management · doi:10.1108/13673270810884219 · Cited by 326
Naqshbandi, M. M., & Tabche, I. (2018) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2018.03.017 · Cited by 308
Metadata
- Authors
- Pan, S. L., & Scarbrough, H.
- Venue
- Technology Analysis & Strategic Management
- Publisher
- Informa UK Limited
- Published
- 1999-09
- Volume
- 11
- Issue
- 3
- Pages
- 359-374
- ISSN
- 0953-7325 (ISSN-L)
- 1465-3990
- OpenAlex
- W2020279480
- Cited by
- 370
- References
- 7
- FWCI
- 73.60
- Type
- journal article
- Language
- en
- Open access
- closed
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- Pan, S. L., & Scarbrough, H. (1999). Knowledge Management in Practice: An Exploratory Case Study. Technology Analysis & Strategic Management. https://doi.org/10.1080/095373299107401
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
