Cited by 3,777Product Development and CustomizationInnovation and Knowledge ManagementService and Product Innovation

Product development: Past research, present findings and future directions

Brown, Shona L., Eisenhardt, Kathleen M.·1995·The Academy of Management Review

Abstract

The literature on product development continues to grow. This research is varied and vibrant, yet large and fragmented. In this article we first organize the burgeoning product-development literature into three streams of research: product development as rational plan, communication web, and disciplined problem solving. Second, we synthesize research findings into a model of factors affecting the success of product development. This model highlights the distinction between process performance and product effectiveness and the importance of agents, including team members, project leaders, senior management, customers, and suppliers, whose behavior affects these outcomes. Third, we indicate potential paths for future research based on the concepts and links that are missing or not well defined in the model.

Integrity signals

Registry

Crossref · 10.2307/258850

Cites

64 of 64 references verified0 citation errors · 0 not checkable

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Authors
Brown, S. L., & Eisenhardt, K. M.
Affiliations
Stanford University (US)
Venue
The Academy of Management Review
Published
1995-04
Volume
20
Issue
2
Pages
343
ISSN
0363-7425 (ISSN-L)
OpenAlex
W2131873985
Cited by
3,777
References
65
Citations by year
2026: 25 · 2025: 53 · 2024: 52 · 2023: 70 · 2022: 106 · 2021: 101 · 2020: 116 · 2019: 112 · 2018: 149 · 2017: 129 · 2016: 159 · 2015: 183 · 2014: 240 · 2013: 221 · 2012: 212
FWCI
66.31
Type
journal article
Language
en
Open access
closed
Locations
Academy of Management Review (publishedVersion)
Topics
  • Social Sciences › Business, Management and Accounting › Management of Technology and Innovation › Product Development and Customization
  • Social Sciences › Business, Management and Accounting › Strategy and Management › Innovation and Knowledge Management
  • Social Sciences › Business, Management and Accounting › Marketing › Service and Product Innovation
Keywords
product development, new product development, product development success factors, process performance, product effectiveness, communication networks, project leadership, senior management involvement, team members, future research directions

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