Accessible cell phone design: development and application of a needs analysis framework
Abstract
Purpose This research describes the development and use of the Needs Analysis and Requirements Acquisition (NARA) framework to elicit and construct user requirements for the design of cell phones (which are a type of assistive technology) that are both usable and accessible to persons with disabilities. Method Semi-structured interviews and a focus group were used to elicit information and a systematic approach was used to translation information into requirements (construct). Elicitation and construction are the first two stages of NARA. Results Requirements for general and feature-specific phone attributes were identified, and several requirements were found to match six of the seven universal design principles. Conclusions The study demonstrated that NARA is both a straight-forward and cost-effective method to develop user requirements and can be used throughout the development cycle.
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Similar to findings reported by Rana and Rana [14], errors were reported when using the virtual keyboard to compose text messages and emails.
“Similar to findings reported by Rana and Rana [14], errors were reported when using the virtual keyboard to compose text messages and emails.”
From Determining the Accessibility of Mobile Screen Readers for Blind Users (2012) · cites this paper as [14]
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- Authors
- SMITH-JACKSON, T., NUSSBAUM, M., & MOONEY, A.
- Affiliations
- Virginia Tech (US)
- ORCID
- NUSSBAUM, MAURY
- Venue
- Disability and Rehabilitation
- Publisher
- Informa UK Limited
- Published
- 2003-01
- Volume
- 25
- Issue
- 10
- Pages
- 549-560
- ISSN
- 0963-8288 (ISSN-L)
- 1464-5165
- OpenAlex
- W2124767521
- Cited by
- 49
- References
- 21
- Citations by year
- 2026: 1 · 2024: 1 · 2021: 2 · 2020: 3 · 2019: 2 · 2018: 1 · 2017: 1 · 2016: 3 · 2015: 1 · 2014: 2 · 2013: 3 · 2012: 3
- FWCI
- 8.59
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Disability and Rehabilitation (publishedVersion)
- PubMed (publishedVersion)
- Topics
- Health Sciences › Health Professions › Occupational Therapy › Assistive Technology in Communication and Mobility
- Social Sciences › Human Factors and Ergonomics › Digital Accessibility for Disabilities
- Physical Sciences › Computer Science › Human-Computer Interaction › Usability and User Interface Design
- Keywords
- assistive technology, user requirements elicitation, universal design principles, people with disabilities, mobile phone design, usability, requirements acquisition
- MeSH terms
- Equipment Design, Disabled Persons, Persons with Disabilities, Humans, Self-Help Devices, United States, Focus Groups, Needs Assessment, Cell Phone
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