The DOI matches its Crossref record; 20 of the 20 references it cites were found in a registry or an index.
Citizen Adoption of E-Government Services: Exploring Citizen Perceptions of Online Services in the United States and United Kingdom
Abstract
This study presents a cross-national examination of e-government adoption in the United Kingdom and the United States. The results of partial least squares analysis indicate that disposition to trust is positively related to internet trust and government trust. Perceived ease of use and perceived usefulness have a significant impact on intention to use. Internet trust has a positive effect on intention to use. We conclude by highlighting cultural differences in e-government adoption.
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Citations
Cites
Perceived usefulness, perceived ease of use, and user acceptance of information technology
Davis, F. D. (1989) · MIS Quarterly · doi:10.2307/249008 · Cited by 68,483
An integrative model of organizational trust
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Trust and TAM in Online Shopping: An Integrated Model1
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McKnight, D. H., Choudhury, V., & Kacmar, C. (2002) · Information Systems Research · doi:10.1287/isre.13.3.334.81 · Cited by 5,550
New Public Management Is Dead--Long Live Digital-Era Governance
Dunleavy, P. (2005) · Journal of Public Administration Research and Theory · doi:10.1093/jopart/mui057 · Cited by 2,638 · cited 1×
“Although the motivations may differ, in recent times public sector agencies have been forced to follow suit (Barbara, 2008; Dunleavy, Margetts, Bastow, & Tinkler, 2006; Ryan & Walsh, 2004; Siddiquee, 2010), especially to comply with political, trade, and legislative notions set out by organizations…”
BackgroundA trust model for consumer Internet shopping
Lee, M. K. O., & Turban, E. (2001) · International Journal of Electronic Commerce · doi:10.1080/10864415.2001.11044227 · Cited by 2,012
Consumer trust in an internet store: a cross-cultural validation
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“Pavlou (2003) found trust to be a significant ante-cedent of PR. PR decreases when trust is present (Featherman & Pavlou, 2003; Ganesan, 1994; Grazioli & Jarvenpaa, 2000; Jarvenpaa et al., 1999).”
BackgroundMethodInfluential
Cited by
Veeramootoo, N., Nunkoo, R., & Dwivedi, Y. K. (2018) · Government Information Quarterly · doi:10.1016/j.giq.2018.03.004 · Cited by 394
Self-citationMensah, I. K. (2019) · Sage Open · doi:10.1177/2158244019855823 · Cited by 104
Al-Muwil, A., Weerakkody, V., El-haddadeh, R., & Dwivedi, Y. (2019) · Information Systems Frontiers · doi:10.1007/s10796-019-09914-0 · Cited by 52
Self-citationMalaysian urban poor adoption of e-government applications and their satisfaction
Shuib, L., Yadegaridehkordi, E., & Ainin, S. (2019) · Cogent Social Sciences · doi:10.1080/23311886.2019.1565293 · Cited by 36
Assessing citizens’ non-adoption of public e-services in Germany
Distel, B. (2020) · Information Polity · doi:10.3233/ip-190214 · Cited by 23
Metadata
- Authors
- Carter, L., Weerakkody, V., Phillips, B., & Dwivedi, Y. K.
- Venue
- Information Systems Management
- Publisher
- Informa UK Limited
- Published
- 2016-02-24
- Volume
- 33
- Issue
- 2
- Pages
- 124-140
- ISSN
- 1058-0530 (ISSN-L)
- 1934-8703
- OpenAlex
- W2343275566
- Cited by
- 195
- References
- 20
- FWCI
- 108.48
- Type
- journal article
- Language
- en
- Open access
- closed
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- Carter, L., Weerakkody, V., Phillips, B., & Dwivedi, Y. K. (2016). Citizen Adoption of E-Government Services: Exploring Citizen Perceptions of Online Services in the United States and United Kingdom. Information Systems Management. https://doi.org/10.1080/10580530.2016.1155948
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
