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Motivating Employees of the Public Sector: Does Public Service Motivation Matter?
Open accessAbstract
This article analyzes if, and to what extent, the public service motivation (PSM) construct has an added value to explain work motivation in the public sector. In order to address the specificity of PSM when studying work motivation, the theoretical model underlying this empirical study compares PSM with two other explanatory factors: material incentives, such as performance-related pay, and team relations and support, such as recognition by superiors. This theoretical model is then tested with data collected in a national survey of 3,754 civil servants at the Swiss municipal level. Results of a structural equations model clearly show the relevance of PSM. They also provide evidence for the importance of socio-relational motivating factors, whereas material incentives play an anecdotal role.
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“Empirical studies also demonstrate that recognitions are strong motivators in the public sector (Anderfuhren-Biget et al., 2010 [86]).”
From Professionalising the public procurement workforce (2023) · cites this paper as Anderfuhren-Biget et al., 2010 [86]
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Cites
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“On the other hand, coefficient of reliability is often misleading (Sijtsma 2009 ) and is highly influenced by the number of items (Cortina 1993 ).”
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“But PSM is not the only intrinsic motivator in the public sector, and several strands of theories of motivation state that relatedness or group affiliation is one of the basic needs of individuals (Maslow 1954; Fairbairn and Jones 1954; Epstein 1994; Baumeister and Leary 1995).”
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Cited by
Sorted by citations
Professionalising the public procurement workforce
(2023) · OECD Public Governance Policy Papers · doi:10.1787/e2eda150-en · Cited by 167
Metadata
- Authors
- Anderfuhren-Biget, S., Varone, F., Giauque, D., & Ritz, A.
- Affiliations
- University of Geneva (CH)
- University of Lausanne (CH)
- University of Bern (CH)
- Venue
- International Public Management Journal
- Publisher
- Informa UK Limited
- Published
- 2010-09-02
- Volume
- 13
- Issue
- 3
- Pages
- 213-246
- ISSN
- 1096-7494 (ISSN-L)
- 1559-3169
- OpenAlex
- W2001366986
- Cited by
- 152
- References
- 8
- Citations by year
- 2026: 6 · 2025: 7 · 2024: 6 · 2023: 11 · 2022: 14 · 2021: 15 · 2020: 13 · 2019: 11 · 2018: 11 · 2017: 11 · 2016: 11 · 2015: 6 · 2014: 12 · 2013: 9 · 2012: 7
- FWCI
- 18.70
- Type
- journal article
- Language
- en
- Open access
- Licence
- cc-by
- Locations
- International Public Management Journal (publishedVersion)
- IRIS (submittedVersion)
- SERVAL (Université de Lausanne) (submittedVersion)
- Archive ouverte UNIGE (University of Geneva) (submittedVersion, cc-by)
- Topics
- Social Sciences › Public Administration › Public Policy and Administration Research
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Employee Performance and Management
- Keywords
- public service motivation, employee motivation, public sector employees, performance-based pay, material incentives, team relations, municipal government
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