Implementation of interprofessional team-based care: A cross-case analysis
Abstract
Two out of five Canadians have at least one chronic disease and four out of five are at risk of developing a chronic disease. Successful disease management relies on interprofessional team-based approaches, yet lack of purposeful cultivation and patient engagement has led to systematic inefficiencies. Two primary care teams in Southwestern Ontario implementing interprofessional chronic care programs for patients with chronic obstructive pulmonary disease were compared. A mixed-methods cross-case analysis was conducted including interviews, focus groups, observations and document analysis. Cases (n = 2) were chosen based on intrinsic and unique value. Participants (n = 46) were sampled using a combination of purposive and multi-level sampling. Data was analyzed using an iterative process; inductive coding was used to gain a sense of context followed by a deductive cross-case analysis to compare and contrast themes across sites. Kompier's five-step framework was used to assess factors contributing to successful implementation and to provide insight into interactions between teams, providers and patients. Both cases satisfied all five factors (systemic and gradual approach, identification of risk factors, theory-driven, participatory approach and sustained committed support). However, one case was more successful at fully implementing their model, attributed to a flexible implementation, plans to mitigate risks, theory use, a supportive team and continued buy-in from leadership. By better understanding key facilitators and barriers, we can support the implementation of chronic disease management programs, foster sustainability of high-performing interprofessional teams, and engage patients in the development and maintenance of team-based chronic disease management.
Integrity signals
Registry
Cites
Statistics
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
Interprofessional primary care teams that allocate more time for planning and discussion are better able to tailor implementation and adapt to a changing context, resolve issues, and improve collaboration.
“Studies of factors affecting interprofessional primary care team function, including in rural areas, found that teams allocating more time for planning and discussion were better able to tailor the implementation and adapt to a changing context [49], resolve issues [48], and improve collaboration [26].”
From Factors influencing sustainability and scale-up of rural primary healthcare memory clinics: perspectives of clinic team members (2022) · cites this paper as [49]
Cites
Qualitative Data Analysis: An Expanded Sourcebook
(1994) · Journal of Environmental Psychology · doi:10.1016/s0272-4944(05)80231-2 · Cited by 48,420 · see citing works
Three Approaches to Qualitative Content Analysis
Hsieh, H.-F., & Shannon, S. E. (2005) · Qualitative Health Research · doi:10.1177/1049732305276687 · Cited by 44,601 · see citing works
Damschroder, L. J., Aron, D. C., Keith, R. E., Kirsh, S. R., Alexander, J. A., & Lowery, J. C. (2009) · Implementation Science · doi:10.1186/1748-5908-4-50 · Cited by 14,496 · see citing works
Qualitative Quality: Eight “Big-Tent” Criteria for Excellent Qualitative Research
Tracy, S. J. (2010) · Qualitative Inquiry · doi:10.1177/1077800410383121 · Cited by 7,536 · cited 1× · see citing works
“Multiple data sources and researchers analyzing data supported the trustworthiness of our findings (Tracy, 2010).”
BackgroundCane, J., O’Connor, D., & Michie, S. (2012) · Implementation Science · doi:10.1186/1748-5908-7-37 · Cited by 4,888 · cited 1× · see citing works
“Frameworks such as the PARIHS framework (Kitson et al., 1998) and Theoretical Domains Framework (Cane et al., 2012) explicitly highlight the importance of context in implementation.”
MethodStake, R. E. (2005) · Cited by 4,706 · see citing works
Making sense of implementation theories, models and frameworks
Nilsen, P. (2015) · Implementation Science · doi:10.1186/s13012-015-0242-0 · Cited by 4,447 · see citing works
An introduction to implementation science for the non-specialist
Bauer, M. S., Damschroder, L. J., Hagedorn, H., Smith, J. L., & Kilbourne, A. M. (2015) · BMC Psychology · doi:10.1186/s40359-015-0089-9 · Cited by 2,023 · see citing works
Enabling the implementation of evidence based practice: a conceptual framework.
Kitson, A., Harvey, G., & McCormack, B. (1998) · Quality in Health Care · doi:10.1136/qshc.7.3.149 · Cited by 1,985 · see citing works
Sociological Methods: A Sourcebook.
Thiessen, V., & Denzin, N. K. (1970) · Social Forces · doi:10.2307/2576535 · Cited by 1,839 · see citing works
Engaging patients to improve quality of care: a systematic review
Bombard, Y., Baker, G. R., Orlando, E., Fancott, C. A., Bhatia, P., Casalino, S., Oñate, K., Denis, J., & Pomey, M. (2018) · Implementation Science · doi:10.1186/s13012-018-0784-z · Cited by 1,312 · see citing works
What Do We Know about Health Care Team Effectiveness? A Review of the Literature
Lemieux-Charles, L., & McGuire, W. L. (2006) · Medical Care Research and Review · doi:10.1177/1077558706287003 · Cited by 844 · see citing works
Interprofessional Teamwork for Health and Social Care
Reeves, S., Lewin, S., Espin, S., & Zwarenstein, M. (2010) · Wiley eBooks · doi:10.1002/9781444325027 · Cited by 840 · see citing works
Weiner, B. J., Amick, H., & Lee, S.-Y. D. (2008) · Medical Care Research and Review · doi:10.1177/1077558708317802 · Cited by 786 · see citing works
Sampling Designs in Qualitative Research: Making the Sampling Process More Public
Onwuegbuzie, A. J., & Leech, N. L. (2015) · The Qualitative Report · doi:10.46743/2160-3715/2007.1636 · Cited by 707 · see citing works
Boyd, C. M., & Fortin, M. (2010) · Public health reviews · doi:10.1007/bf03391611 · Cited by 680 · see citing works
Reid, R. J., Coleman, K., Johnson, E. A., Fishman, P. A., Hsu, C., Soman, M. P., Trescott, C. E., Erikson, M., & Larson, E. B. (2010) · Health Affairs · doi:10.1377/hlthaff.2010.0158 · Cited by 567 · see citing works
Primary Health Care in Canada: Systems in Motion
Hutchison, B. G., Lévesque, J., Strumpf, E., & Coyle, N. (2011) · Milbank Quarterly · doi:10.1111/j.1468-0009.2011.00628.x · Cited by 509 · see citing works
Geerligs, L., Rankin, N. M., Shepherd, H. L., & Butow, P. N. (2018) · Implementation Science · doi:10.1186/s13012-018-0726-9 · Cited by 495 · see citing works
Dixon‐Woods, M., Baker, R., Charles, K., Dawson, J., Jerzembek, G. S., Martin, G. P., McCarthy, I., McKee, L., Minion, J. T., Ozierański, P., et al. (2013) · BMJ Quality & Safety · doi:10.1136/bmjqs-2013-001947 · Cited by 450 · see citing works
Core Principles & Values of Effective Team-Based Health Care
University of Washington, Mitchell, P. H., Wynia, M. K., American Medical Association, Golden, R., Rush University Medical Center, McNellis, B., American Academy of Physician Assistants, Okun, S., PatientsLikeMe, et al. (2012) · NAM Perspectives · doi:10.31478/201210c · Cited by 349 · see citing works
Boult, C., Green, A. F., Boult, L. B., Pacala, J. T., Snyder, C. F., & Leff, B. A. (2009) · Journal of the American Geriatrics Society · doi:10.1111/j.1532-5415.2009.02571.x · Cited by 342 · see citing works
Sociological Methods : A Sourcebook
Denzin, N. K. (1978) · Andalas University Repository (Andalas University) · Cited by 333 · see citing works
Interprofessional teamwork and team interventions in chronic care: A systematic review
Körner, M., Bütof, S., Müller, C., Zimmermann, L., Becker, S., & Bengel, J. (2015) · Journal of Interprofessional Care · doi:10.3109/13561820.2015.1051616 · Cited by 264 · see citing works
A 3-year study of high-cost users of health care
Wodchis, W. P., Austin, P. C., & Henry, D. A. (2016) · Canadian Medical Association Journal · doi:10.1503/cmaj.150064 · Cited by 262 · see citing works
Systems medicine and integrated care to combat chronic noncommunicable diseases
Bousquet, J., Antó, J. M., Sterk, P. J., Adcock, I. M., Chung, K. F., Roca, J., Agustí, A. G. N., Brightling, C. E., Cambon‐Thomsen, A., Cesario, A., et al. (2011) · Genome Medicine · doi:10.1186/gm259 · Cited by 248 · see citing works
An innovative approach to health care delivery for patients with chronic conditions
Clarke, J. L., Bourn, S., Skoufalos, A., Beck, E. H., & Castillo, D. J. (2017) · Population Health Management · doi:10.1089/pop.2016.0076 · Cited by 211 · see citing works
Comprehensive Primary Care for Older Patients With Multiple Chronic Conditions
Boult, C., & Wieland, G. D. (2010) · JAMA · doi:10.1001/jama.2010.1623 · Cited by 203 · see citing works
Developing and selecting interventions for translating knowledge to action
Wensing, M., Bosch, M., & Grol, R. P. T. M. (2009) · Canadian Medical Association Journal · doi:10.1503/cmaj.081233 · Cited by 203 · see citing works
The hidden inequity in health care
Starfield, B. H. (2011) · International Journal for Equity in Health · doi:10.1186/1475-9276-10-15 · Cited by 201 · see citing works
Mathieson, A., Grande, G., & Luker, K. A. (2018) · Primary Health Care Research & Development · doi:10.1017/s1463423618000488 · Cited by 182 · see citing works
Snyder‐Halpern, R. (2001) · International Journal of Medical Informatics · doi:10.1016/s1386-5056(01)00179-4 · Cited by 177 · see citing works
Collaborative care needs and preferences of primary care patients with multimorbidity
Noël, P. H., Frueh, B. C., Larme, A. C., & Pugh, J. A. (2005) · Health Expectations · doi:10.1111/j.1369-7625.2004.00312.x · Cited by 176 · see citing works
A Multiple Case Study Approach to Work Stress Prevention in Europe
Kompier, M. A. J., Cooper, C. L., & Geurts, S. A. E. (2013) · Palgrave Macmillan UK eBooks · doi:10.1057/9781137309341_6 · Cited by 135 · see citing works
Promoting and evaluating scientific rigour in qualitative research
Baillie, L. (2015) · Nursing Standard · doi:10.7748/ns.29.46.36.e8830 · Cited by 115 · see citing works
Mahabalaraju, D. (2017) · Jaypee Brothers Medical Publishers (P) Ltd. eBooks · doi:10.5005/jp/books/12988_5 · Cited by 101 · see citing works
Katon, W., Lin, E. H. B., Von Korff, M., Ciechanowski, P., Ludman, E., Young, B., Rutter, C., Oliver, M., & McGregor, M. (2010) · Contemporary Clinical Trials · doi:10.1016/j.cct.2010.03.009 · Cited by 100 · see citing works
Cristancho, S., Bidinosti, S., Lingard, L., Novick, R. J., Ott, M. C., & Forbes, T. L. (2014) · Qualitative Health Research · doi:10.1177/1049732314553594 · Cited by 88 · see citing works
Urquhart, R., Porter, G. A., Sargeant, J. M., Jackson, L. A., & Grunfeld, E. (2014) · Implementation Science · doi:10.1186/s13012-014-0121-0 · Cited by 65 · see citing works
Exploring which context matters in the study of health inequities and their mitigation
Edwards, N. C., & Ruggiero, E. D. (2011) · Scandinavian Journal of Public Health · doi:10.1177/1403494810393558 · Cited by 58 · see citing works
Sánchez, I. M. H., Pérez, J., & Rubio, J. M. L. (2017) · Frontiers in Psychology · doi:10.3389/fpsyg.2017.02135 · Cited by 47 · see citing works
Cresswell, K. M., Bates, D. W., & Sheikh, A. (2013) · Apple Academic Press eBooks · doi:10.1201/b16306-4 · Cited by 42 · see citing works
How to Implement Change in Practice
Gesme, D. H., & Wiseman, M. (2010) · Journal of Oncology Practice · doi:10.1200/jop.000089 · Cited by 40 · see citing works
McIsaac, J. D., Warner, G., Lawrence, L. M., Urquhart, R., Price, S. L., Gahagan, J., McNally, M., & Jackson, L. A. (2018) · AIMS Public Health · doi:10.3934/publichealth.2018.1.13 · Cited by 36 · see citing works
Kohler, G., Sampalli, T., Ryer, A., Porter, J., Wood, L., Bedford, L. G., Higgins-Bowser, I., Edwards, L., Christian, E. K., Dunn, S., et al. (2017) · International Journal of Health Policy and Management · doi:10.15171/ijhpm.2017.27 · Cited by 34 · see citing works
From Stress to Wellbeing Volume 1
Cooper, C. L. (2013) · Palgrave Macmillan UK eBooks · doi:10.1057/9781137310651 · Cited by 34 · see citing works
Team-based versus traditional primary care models and short-term outcomes after hospital discharge
Riverin, B. D., Li, P., Naimi, A. I., & Strumpf, E. (2017) · Canadian Medical Association Journal · doi:10.1503/cmaj.160427 · Cited by 33 · see citing works
Famadas, J. C., Frick, K. D., Haydar, Z. R., Nicewander, D. A., Ballard, D. J., & Boult, C. (2008) · Aging Clinical and Experimental Research · doi:10.1007/bf03324884 · Cited by 23 · see citing works
McAlearney, A. S., Walker, D. M., Livaudais‐Toman, J., Parides, M. K., & Bickell, N. A. (2016) · SAGE Open Medicine · doi:10.1177/2050312116666215 · Cited by 23 · see citing works
Verma, J. Y., Amar, C., Sibbald, S. L., & Rocker, G. M. (2017) · Chronic Respiratory Disease · doi:10.1177/1479972317712720 · Cited by 18 · see citing works
Self-citationInnovative and Successful Approaches to Improving Care Transitions From Hospital to Home
Labson, M. C. (2014) · Home Healthcare Now · doi:10.1097/nhh.0000000000000182 · Cited by 12 · see citing works
Flagged first, then by citations
1 of the 52 references couldn’t be matched to a known paper.
Cited by
Sorted by citations
Continuing to enhance the quality of case study methodology in health services research
Sibbald, S. L., Paciocco, S., Fournie, M., Asseldonk, R. V., & Scurr, T. (2021) · Healthcare Management Forum · doi:10.1177/08404704211028857 · Cited by 72 · see citing works
Self-citationZaher, S., Otaki, F., Zary, N., Marzouqi, A. M. A., & Radhakrishnan, R. (2022) · BMC Medical Education · doi:10.1186/s12909-022-03571-9 · Cited by 51 · see citing works
Morgan, D., Kosteniuk, J., O’Connell, M. E., Seitz, D., Elliot, V., Bayly, M., Chow, A. F., & Cameron, C. (2022) · BMC Health Services Research · doi:10.1186/s12913-022-07550-0 · Cited by 20 · see citing works
Zhao, S., Du, R., He, Y., He, X., Jiang, Y., & Zhang, X. (2022) · Scientific Reports · doi:10.1038/s41598-022-09784-8 · Cited by 20 · see citing works
Ndateba, I., Wong, S. T., Beaumier, J., Burge, F., Martin‐Misener, R., Hogg, W. E., Wodchis, W. P., McGrail, K. M., & Johnston, S. (2022) · Journal of Interprofessional Care · doi:10.1080/13561820.2022.2099359 · Cited by 11 · see citing works
Paciocco, S., Kothari, A., Licskai, C., Ferrone, M., & Sibbald, S. (2021) · BMC Health Services Research · doi:10.1186/s12913-021-06636-5 · Cited by 11 · see citing works
Self-citationde Zwart, L., van den Bemt, L., van den Borst, B., de Man, M., van den Heuvel, M. M., Spruit, M. A., Bischoff, E. W. M. A., & Hul, A. J. V. ‘. (2025) · npj Primary Care Respiratory Medicine · doi:10.1038/s41533-025-00437-7 · Cited by 4 · see citing works
A Peer-to-Peer Approach to Implementation of a Chronic Disease Management Program
Sibbald, S. L., Paciocco, S., Chen, L. H., Joshi, A., Ferrone, M., & Licskai, C. J. (2023) · Journal of Research in Interprofessional Practice and Education · doi:10.22230/jripe.2022v12n2a343 · Cited by 3 · see citing works
Self-citationGálvez-Hernández, P., Wodchis, W. P., Kuluski, K., Martin‐Misener, R., McShane, M., Rayner, J., Wankah, P., & Gray, C. S. (2026) · Journal of Interprofessional Care · doi:10.1080/13561820.2025.2609091 · Cited by 2 · see citing works
Feedback as a key process in effective integrated knowledge translation
Dougherty, M., Bhatti, J., Dalo, S., Dong, M., Licskai, C., Ferrone, M., Hussey, A., & Sibbald, S. L. (2026) · International Journal of Evidence-Based Healthcare · doi:10.1097/xeb.0000000000000610 · Cited by 2 · see citing works
Self-citationBrick, R. S., Hekman, D. J., Werner, N. E., Rodakowski, J. L., Cadmus‐Bertram, L., & Fields, B. (2023) · PEC Innovation · doi:10.1016/j.pecinn.2023.100192 · Cited by 1 · see citing works
Bayram, F., ŞAHİN, C., Sabuncular, G., Çelik, Z. M., İslamoğlu, A. H., Aktaç, Ş., & Konrot, A. K. (2023) · European Journal of Research in Dentistry · doi:10.29228/erd.58
Discovering Patterns in the Corpus of Omaha System Evidence-Based Guidelines
Martin, C. L., Austin, R. R., Alexander, S. L., Lalich, M. B., Lee, K., & Monsen, K. A. (2024) · CIN Computers Informatics Nursing · doi:10.1097/cin.0000000000001093
de Zwart, L., Bischoff, E. W. M. A., van den Bemt, L., Perry, M., van den Borst, B., Man, M. D., Heuvel, M. V. D., Spruit, M. A., & Hul, A. J. V. ‘. (2025) · International Journal of Integrated Care · doi:10.5334/ijic.8991
Ndateba, I., Havaei, F., Haase, K. R., Hogg, W., Martin‐Misener, R., & Wong, S. T. (2026) · Primary Health Care Research & Development · doi:10.1017/s1463423626100887
Mael, M. R. (2026) · Studies in Learning and Teaching · doi:10.46627/silet.v6i3.705
Khoza‐Shangase, K. (2026) · The Open Public Health Journal · doi:10.2174/0118749445434333260615045249
- Authors
- Sibbald, S. L., Ziegler, B. R., Maskell, R., & Schouten, K.
- Affiliations
- Western University (CA)
- Corresponding author
- Sibbald, Shannon L
- Venue
- Journal of Interprofessional Care
- Publisher
- Informa UK Limited
- Published
- 2020-08-22
- Volume
- 35
- Issue
- 5
- Pages
- 654-661
- ISSN
- 1356-1820 (ISSN-L)
- 1469-9567
- OpenAlex
- W3080455759
- Cited by
- 17
- References
- 52
- Citations by year
- 2026: 5 · 2025: 2 · 2024: 1 · 2023: 3 · 2022: 4 · 2021: 2
- FWCI
- 2.35
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of Interprofessional Care (publishedVersion)
- PubMed (publishedVersion)
- Topics
- Health Sciences › Health Professions › General Health Professions › Interprofessional Education and Collaboration
- Health Sciences › Health Professions › General Health Professions › Health Policy Implementation Science
- Health Sciences › Health Professions › General Health Professions › Primary Care and Health Outcomes
- Keywords
- chronic disease management, chronic obstructive pulmonary disease, implementation barriers and facilitators, patient engagement, primary health care teams, interprofessional collaboration, program sustainability, leadership buy-in
- MeSH terms
- Humans, Interprofessional Relations, Ontario, Patient Care Team, Focus Groups, Qualitative Research
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review