Training, exhaustion, and commitment of temporary agency workers: A test of employability perceptions
Open accessAbstract
The aim of this study was to analyse whether the social exchange between temporary agency workers (TAWs) and the client organization is associated with a perception of training. In this study, we developed and tested a moderated mediation model that accounts for TAWs’ exhaustion and desire to obtain a direct contract with the client company in the relationship between the perception of training and affective commitment. Our hypotheses were tested on a sample of 425 blue-collar workers from four Portuguese companies with temporary agency work contracts. Our findings support a conditional indirect relationship between the perception of TAWs that the training provided by the client company facilitates their internal employability and their commitment towards this company via exhaustion for those TAWs who have a low desire to have a direct contract with this company. In addition, our findings show that TAWs do not reciprocally respond to the training that promotes external employability, as this factor is not associated with the affective commitment of these individuals, although exhaustion is associated with this perception. Moreover, we discuss the implications of these findings for the human resource management of TAWs.
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Investments made in temporary agency workers can especially contribute to an increase in their affective commitment.
“Earlier studies report how investments made in TAWs can especially contribute to an increase in their affective commitment [45,46].”
From The Temporary Agency Worker’s Motivation Profile Analysis (2021) · cites this paper as [46]
Studies have proven that it is in the best interest of organizations to ensure all workers are well treated because only in that way is it possible to obtain positive responses and outcomes.
“Studies have proven that it is in the best interest of the organizations to ensure that all workers are well treated because only in that way is it possible to obtain positive responses and outcomes [44,46].”
From The Temporary Agency Worker’s Motivation Profile Analysis (2021) · cites this paper as [46]
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The Temporary Agency Worker’s Motivation Profile Analysis
Sobral, F., Chambel, M. J., & Castanheira, F. (2021) · International Journal of Environmental Research and Public Health · doi:10.3390/ijerph18136779 · Cited by 2 · see citing works
“Earlier studies report how investments made in TAWs can especially contribute to an increase in their affective commitment [45,46].”
BackgroundSelf-citation
- Authors
- Chambel, M. J., Sobral, F., Espada, M., & Curral, L.
- Affiliations
- Faculty of Psychology, University of Lisbon, Lisboa, Portugal
- University of Lisbon (PT)
- Venue
- European Journal of Work and Organizational Psychology
- Publisher
- Informa UK Limited
- Published
- 2013-11-04
- Volume
- 24
- Issue
- 1
- Pages
- 15-30
- ISSN
- 1359-432X (ISSN-L)
- 1464-0643
- OpenAlex
- W2066477962
- Cited by
- 40
- References
- 9
- Citations by year
- 2025: 1 · 2024: 3 · 2023: 3 · 2022: 2 · 2021: 6 · 2020: 2 · 2019: 6 · 2018: 6 · 2017: 3 · 2016: 5 · 2015: 2 · 2014: 1
- FWCI
- 5.47
- Type
- journal article
- Language
- en
- Open access
- green
- hdl.handle.net
- Licence
- other-oa
- Locations
- European Journal of Work and Organizational Psychology (publishedVersion)
- Portuguese National Funding Agency for Science, Research and Technology (RCAAP Project by FCT) (submittedVersion, other-oa)
- Topics
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
- Social Sciences › Psychology › Applied Psychology › Human Resource Development and Performance Evaluation
- Social Sciences › Human Factors and Ergonomics › Employee Performance and Management
- Keywords
- temporary agency workers, affective commitment, exhaustion, internal employability, external employability, client organizations, blue-collar workers, social exchange, human resource management
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