The Impact of Telework on Emotional Experience: When, and for Whom, Does Telework Improve Daily Affective Well-Being?
Abstract
Teleworking has become increasingly popular in organizations around the world. Despite this trend towards working outside of the traditional office setting, research has not yet examined how people feel (i.e., their affective experiences) on days when working at home versus in the office. Using a sample of 102 employees from a large US government agency, we employed a within-person design to test hypotheses about the relationship between teleworking and affective well-being. We also examined four individual differences (openness to experience, rumination, sensation seeking, and social connectedness outside of work) as cross-level moderators. Results show that employees experience more job-related positive affective well-being (PAWB) and less job-related negative affective well-being (NAWB) on days when they were teleworking compared to days they were working in the office. Findings show that several of the individual differences moderated the relationships. Discussion focuses on the need to consider the affective consequences of telework and the characteristics that determine who will benefit more or less from working at home.
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Exploratory factor analysis on the 10 emotions supported the two-factor solution used by Anderson et al. (2014) that separated the emotions into Positive Affective Well-Being (PAWB) and Negative Affective Well-Being (NAWB) subscales.
“Exploratory factor analysis on the 10 emotions supported the two-factor solution used by Anderson et al. (2014) [22] that separated the emotions into Positive Affective Well-Being (PAWB) and Negative Affective Well-Being (NAWB) subscales.”
From The Experience of Teleworking with Dogs and Cats in the United States during COVID-19 (2021) · cites this paper as [22]
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“These emotions were derived from the Job-Related Affective Well-Being Scale (JAWS) [21], and were used previously in a study that examined relationships between teleworking and affective well-being [22].”
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- Authors
- Anderson, A. J., Kaplan, S. A., & Vega, R. P.
- Affiliations
- George Mason University (US)
- Corresponding author
- Anderson, Amanda J.
- Venue
- European Journal of Work and Organizational Psychology
- Publisher
- Informa UK Limited
- Published
- 2014-10-13
- Volume
- 24
- Issue
- 6
- Pages
- 882-897
- ISSN
- 1359-432X (ISSN-L)
- 1464-0643
- OpenAlex
- W2003726216
- Cited by
- 344
- References
- 12
- Citations by year
- 2026: 19 · 2025: 28 · 2024: 48 · 2023: 64 · 2022: 92 · 2021: 46 · 2020: 15 · 2019: 5 · 2018: 11 · 2017: 8 · 2016: 6 · 2015: 2
- FWCI
- 17.37
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- European Journal of Work and Organizational Psychology (publishedVersion)
- Topics
- Social Sciences › Sociology and Political Science › Work-Family Balance Challenges
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
- Health Sciences › Health Professions › General Health Professions › Workplace Health and Well-being
- Keywords
- remote work, emotional well-being, positive affect, negative affect, working from home, office work, individual differences, openness to experience, rumination, sensation seeking, public sector employees
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