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Cited by 743Work-Family Balance ChallengesTechnostress in Professional SettingsWorkplace Health and Well-being

Systematically reviewing remote e-workers’ well-being at work: a multidimensional approach

Open access
Charalampous, Maria, Grant, Christine A., Tramontano, Carlo, Michailidis, Evie·2019·European Journal of Work and Organizational Psychology
DOI 10.1080/1359432x.2018.1541886
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Abstract

The practice of remote e-working, which involves work conducted at anyplace, anytime, using technology, is on the increase. The aim of this systematic literature review is to gain a deeper understanding of the association between remote e-working, within knowledge workers, and the five dimensions of well-being at work: affective, cognitive, social, professional, and psychosomatic. Sixty-three studies employing quantitative, qualitative and mixed-method designs have been included in the review. Findings indicate that we know more about remote e-workers’ affective state and their social and professional life than we know about their cognitive functioning and psychosomatic conditions. Whilst the research indicates a positive focus there are some negative aspects of this way of working which are highlighted within this review; such as social and professional isolation, and perceived threats in professional advancement. This review may be of great importance for academics, to continue the theoretical advancement of research into remote e-working, and practitioners, to implement and manage remote e-working attitudes and policies more effectively.

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Crossref · 10.1080/1359432x.2018.1541886

Cites

141 of 141 references verified0 citation errors · 0 not checkable

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  • Virtual team members predominantly interact via technology, which might influence the quality of relationships they develop and consequently relatedness need satisfaction.

    “Virtual team members predominantly interact via technology, which — as described in the previous section — might influence the quality of relationships they can develop with their team members141,167,168 and consequently the satisfaction of relatedness needs169.”

    From Understanding and shaping the future of work with self-determination theory (2022) · cites this paper as [141]

    The Social well-being dimension section says reduced face-to-face contact can affect remote workers’ relationships, and the section on factors related to social well-being discusses connectedness and isolation. These passages support the possibility that remote interaction affects relationships, but they do not establish the further claim, attached to this citation, about satisfaction of relatedness needs. Page numbers were not available in our copy. (LLM, conf=0.83)

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  • Recovery, especially psychological detachment from work, was greatly impaired by telework.

    “It is known that recovery, in special the psychological detachment from work, was greatly impaired by telework [28]”

    From Boundary violations and university teachers' well-being during mandatory telework: Recovery's role and gender differences (2024) · cites this paper as [28]

    The Discussion (page unavailable) says blurred work–home boundaries may hinder recuperation and mental detachment, but calls for further research on whether remote work makes switching off harder. The review does not establish that telework greatly impairs recovery: its study summary reports similarly effective restoration overall for teleworkers and non-teleworkers, while noting a less effective result for women in one small sample. (LLM, conf=0.88)

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  • Virtual work can challenge meeting workers' need for relatedness.

    “Virtual work can also present challenges for meeting workers’ need for relatedness141.”

    From Understanding and shaping the future of work with self-determination theory (2022) · cites this paper as [141]

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Research works printed but not linked: 3

  1. Baker, E., Avery, G. C., & Crawford, J. (2006). Home alone: The role of technology in telecommuting. Information Resources Management Journal, 19(4), 1-22.
  2. El-Farr, H. K. (2009). Knowledge work and workers: A critical literature review. Leed University Business School, Working Paper Series, 1(1), 1-15.
  3. Mazzi, A. (1996), "Alternative office structures for telecommuters'', Watson, R. and Bostrom, R. (Eds), Proceedings of Telecommuting '96 Conference, Florida, http://www.cba.uga.edu/tc96/ proceedings.html

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Authors
Charalampous, M., Grant, C. A., Tramontano, C., & Michailidis, E.
Affiliations
  • Coventry University (GB)
  • Cyprus Institute of Marketing (CY)
Corresponding author
Charalampous, Maria
ORCID
Venue
European Journal of Work and Organizational Psychology
Publisher
Informa UK Limited
Published
2018-11
Volume
28
Issue
1
Pages
51-73
ISSN
  • 1359-432X (ISSN-L)
  • 1464-0643
DOI
10.1080/1359432x.2018.1541886
OpenAlex
W2899096530
Cited by
743
References
141
Citations by year
2026: 87 · 2025: 116 · 2024: 124 · 2023: 158 · 2022: 154 · 2021: 80 · 2020: 23
FWCI
58.59
Type
journal article
Language
en
Open access
Licence
other-oa
Locations
  • European Journal of Work and Organizational Psychology (publishedVersion)
  • Pure (Coventry University) (submittedVersion, other-oa)
Topics
  • Social Sciences › Sociology and Political Science › Work-Family Balance Challenges
  • Social Sciences › Psychology › Social Psychology › Technostress in Professional Settings
  • Health Sciences › Health Professions › General Health Professions › Workplace Health and Well-being
Keywords
remote work, employee well-being, emotional well-being, cognitive well-being, social well-being, professional well-being, psychosomatic well-being, knowledge workers, social isolation, professional isolation, career development

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