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Policy Implementation, Street-level Bureaucracy, and the Importance of Discretion
Abstract
Street-level bureaucrats implementing public policies have a certain degree of autonomy – or discretion – in their work. Following Lipsky, discretion has received wide attention in the policy implementation literature. However, scholars have not developed theoretical frameworks regarding the effects of discretion, which were then tested using large samples. This study therefore develops a theoretical framework regarding two main effects of discretion: client meaningfulness and willingness to implement. The relationships are tested using a survey among 1,300 health care professionals implementing a new policy. The results underscore the importance of discretion. Implications of the findings and a future research agenda is shown.
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“Traditionally, street-level bureaucrats had substantial discretion in the execution of their work”
From Does digital government hollow out the essence of street‐level bureaucracy? A systematic literature review of how digital tools' foster curtailment, enablement and continuation of street‐level decision‐making (2024) · cites this paper as Tummers & Bekkers, 2014
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Metadata
- Authors
- Tummers, L., & Bekkers, V.
- Affiliations
- Erasmus University Rotterdam
- Venue
- Public Management Review
- Publisher
- Informa UK Limited
- Published
- 2013-11-05
- Volume
- 16
- Issue
- 4
- Pages
- 527-547
- ISSN
- 1471-9037
- 1471-9045
- Cited by
- 535
- References
- 6
- Language
- en
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