Socio-materiality of trust: co-design with a resource limited community organisation
Open accessAbstract
Trust is an essential if often implicit aspect of co-design particularly when working in community-based, political and sensitive settings. Current co-design literature, however, remains fairly limited focusing on interactions between people as primary agents of trust. Drawing on research conducted with a poverty alleviation charity based in the UK, we illustrate how trust and distrust can also be mediated through material resources used in the co-design process. The paper highlights the significance of materials in negotiating the interdependencies of trust, in how distrust can be leveraged and trust can be supported through sensitive socio-material exchange conducted with resource limited community organisations.
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Building trust has been pointed out to support equitable collaborations and power sharing.
“Among these mechanisms, building trust has been pointed out to support equitable collaborations and power sharing (Clarke et al., 2021; Hillgrenet al., 2011; Pirinen, 2016; Warwick, 2017).”
From Designing learning technology collaboratively: analysis of a chatbot co-design (2023) · cites this paper as Clarke et al., 2021
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Designing learning technology collaboratively: analysis of a chatbot co-design
Durall Gazulla, E., Martins, L., & Fernández-Ferrer, M. (2023) · Education and Information Technologies · doi:10.1007/s10639-022-11162-w · Cited by 46 · see citing works
- Authors
- Clarke, R. E., Briggs, J., Armstrong, A., MacDonald, A., Vines, J., Flynn, E., & Salt, K.
- Affiliations
- Northumbria University (GB)
- Durham University (GB)
- Maker Space, Newcastle upon Tyne, UK
- Queen's University Belfast (GB)
- University of Nottingham (GB)
- Corresponding author
- Clarke, Rachel Elizabeth
- Venue
- CoDesign
- Publisher
- Informa UK Limited
- Published
- 2019-07-05
- Volume
- 17
- Issue
- 3
- Pages
- 258-277
- ISSN
- 1571-0882 (ISSN-L)
- 1745-3755
- OpenAlex
- W2954134521
- Cited by
- 63
- References
- 37
- Citations by year
- 2026: 11 · 2025: 9 · 2024: 11 · 2023: 6 · 2022: 12 · 2021: 6 · 2020: 8
- FWCI
- 10.94
- Type
- journal article
- Language
- en
- Open access
- hybrid
- doi.org
- Locations
- CoDesign (publishedVersion, cc-by)
- Research Publications (Maastricht University) (publishedVersion, cc-by)
- Durham Research Online (Durham University) (publishedVersion, other-oa)
- Research Portal (Queen's University Belfast) (publishedVersion, cc-by)
- Durham Research Online (Durham University) (acceptedVersion, other-oa)
- e-space (Manchester Metropolitan University) (acceptedVersion)
- Durham Research Online (Durham University) (submittedVersion, cc-by)
- Northumbria Research Link (Northumbria University) (submittedVersion)
- Edinburgh Research Explorer (University of Edinburgh) (submittedVersion, cc-by)
- Funders
- Economic and Social Research Council (ES/M003566/2)
- Topics
- Social Sciences › Business, Management and Accounting › Management of Technology and Innovation › Innovative Approaches in Technology and Social Development
- Physical Sciences › Computer Science › Human-Computer Interaction › Innovative Human-Technology Interaction
- Physical Sciences › Engineering › Mechanical Engineering › Design Education and Practice
- Keywords
- trust, sociomateriality, co-design, material resources, distrust, community organizations, poverty reduction
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