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Cited by 107Language, Communication, and Linguistic StudiesSocial and Intergroup PsychologyInternational Student and Expatriate Challenges

The DOI matches its Crossref record; 61 of the 61 references it cites were found in a registry or an index.

The Relationship among Intercultural Communication Apprehension, Ethnocentrism, Uncertainty Reduction, and Communication Satisfaction during Initial Intercultural Interaction: An Extension of Anxiety and Uncertainty Management (AUM) Theory

Neuliep, James W.·2012·Journal of Intercultural Communication Research
DOI 10.1080/17475759.2011.623239
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Abstract

This paper presents the results of an examination of the relationship among intercultural communication apprehension, ethnocentrism, uncertainty reduction, and communication satisfaction during initial intercultural interaction. Poised within the theoretical assumptions of Anxiety and Uncertainty Management (AUM) Theory hypotheses are forwarded predicting that intercultural communication apprehension and ethnocentrism would negatively affect uncertainty reduction and communication satisfaction during initial intercultural encounters. In the first phase of the study, participants (N = 107) completed measures of intercultural communication apprehension and ethnocentrism. Replicating procedures of earlier uncertainty reduction research, participants in intercultural dyads (i.e., experimental group) and intracultural dyads (i.e., control group) were instructed to become acquainted. After a specified period of time, the dyads were separated and participants completed measures of uncertainty reduction and communication satisfaction. Correlational and regression analyses indicate that, for the experimental group, measures of intercultural communication apprehension and ethnocentrism were significantly and negatively correlated with measures of uncertainty reduction and communication satisfaction. For the control group, measures of intercultural communication apprehension and ethnocentrism were not correlated with measures of uncertainty reduction or communication satisfaction. Results are discussed within the parameters of AUM.

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Research works printed but not linked: 13

  1. Devine PG, 1996, Handbook of motivation and cognition: The interpersonal context, 3, 423
  2. Devine PG, 1991, Monteith, M. J., Zuwerink, J. R., & Elliot, A. J.
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  10. 10.1080/08824099709388682 · DOI
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Metadata

Authors
Neuliep, J. W.
Corresponding author
Neuliep, James W.
Venue
Journal of Intercultural Communication Research
Publisher
Informa UK Limited
Published
2012-03
Volume
41
Issue
1
Pages
1-16
ISSN
  • 1747-5759 (ISSN-L)
  • 1747-5767
DOI
10.1080/17475759.2011.623239
OpenAlex
W2054826183
Cited by
107
References
60
Citations by year
2026: 3 · 2025: 9 · 2024: 9 · 2023: 10 · 2022: 17 · 2021: 13 · 2020: 8 · 2019: 4 · 2018: 6 · 2017: 5 · 2016: 6 · 2015: 9 · 2014: 4 · 2013: 3 · 2012: 1
FWCI
17.56
Type
journal article
Language
en
Open access
closed
Locations
Journal of Intercultural Communication Research (publishedVersion)
Topics
  • Social Sciences › Communication › Language, Communication, and Linguistic Studies
  • Social Sciences › Sociology and Political Science › Social and Intergroup Psychology
  • Social Sciences › Communication › International Student and Expatriate Challenges
Keywords
intercultural communication apprehension, ethnocentrism, uncertainty reduction, communication satisfaction, intercultural communication

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