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Recent Attribution Research in Consumer Behavior: A Review and New Directions
Abstract
Recent consumer behavior research testing attribution theory principles is sum-marized and critiqued. Most studies on antecedents of causal inferences focus on how information about a product influences attributions, how the discounting effect influences liking for products, and how self-perception processes influence willingness to participate in marketing research. Research examining consequences of causal inferences focuses on product satisfaction. Major trends in attribution theory and future research directions are indicated. A ttribution research is concerned with all aspects of causal inferences: how people arrive at causal inferences, what sort of inferences they make, and what the consequences of these inferences are. Nine years ago, Mizerski, Golden, and Kernan (1979) provided an overview of four major attribution theories and re-viewed the relevant consumer behavior research from 1971 to 1978. Since that time attribution theory has
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Consumer trust, value, and loyalty in relational exchanges
Sirdeshmukh, D., Singh, J., & Sabol, B. (2002) · Journal of Marketing · doi:10.1509/jmkg.66.1.15.18449 · Cited by 4,196
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The influence of online product recommendations on consumers' online choices
Senecal, S., & Nantel, J. (2004) · Journal of Retailing · doi:10.1016/j.jretai.2004.04.001 · Cited by 1,585
A Framework for Conceptual Contributions in Marketing
MacInnis, D. J. (2011) · Journal of Marketing · doi:10.1509/jmkg.75.4.136 · Cited by 1,547
Metadata
- Authors
- Folkes, V. S.
- Venue
- Journal of Consumer Research
- Publisher
- Oxford University Press (OUP)
- Published
- 1988-03
- Volume
- 14
- Issue
- 4
- Pages
- 548
- ISSN
- 0093-5301 (ISSN-L)
- 1537-5277
- OpenAlex
- W2061609477
- Cited by
- 1,038
- References
- 8
- FWCI
- 25.18
- Type
- journal article
- Language
- en
- Open access
- closed
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