The DOI matches its Crossref record; 4 of the 4 references it cites were found in a registry or an index.
Putting Consumer Experience Back into Consumer Research: The Philosophy and Method of Existential-Phenomenology
Abstract
Existential-phenomenology is presented as an alternative paradigm for conceptualizing and studying consumer experience. Basic theoretical tenets of existential-phenomenology are contrasted with more traditional assumptions and methods used in consumer research. The metaphors used by each paradigm to describe its world view are provided and their respective implications for consumer research discussed. One phenomenological research method is detailed, and examples of how the method is applied and the type of data it produces are provided. An epistemological analysis reveals that existential-phenomenology can provide an empirically based and methodologically rigorous understanding of consumer phenomena.
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Citations
Cites
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Bornstein, M. H., & Gibson, J. J. (1980) · The Journal of Aesthetics and Art Criticism · doi:10.2307/429816 · Cited by 22,935
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Cited by
Understanding customer experience throughout the customer journey
Lemon, K. N., & Verhoef, P. C. (2016) · Journal of Marketing · doi:10.1509/jm.15.0420 · Cited by 5,765
Consumer Culture Theory (CCT): Twenty Years of Research
Arnould, E. J., & Thompson, C. J. (2005) · Journal of Consumer Research · doi:10.1086/426626 · Cited by 3,677
Self-citationA Framework for Conceptual Contributions in Marketing
MacInnis, D. J. (2011) · Journal of Marketing · doi:10.1509/jmkg.75.4.136 · Cited by 1,547
Thompson, C. J. (1997) · Journal of Marketing Research · doi:10.1177/002224379703400403 · Cited by 1,142
Self-citationGoulding, C. (2005) · European Journal of Marketing · doi:10.1108/03090560510581782 · Cited by 944
Metadata
- Authors
- Thompson, C. J., Locander, W. B., & Pollio, H. R.
- Venue
- Journal of Consumer Research
- Publisher
- Oxford University Press (OUP)
- Published
- 1989-09
- Volume
- 16
- Issue
- 2
- Pages
- 133
- ISSN
- 0093-5301 (ISSN-L)
- 1537-5277
- OpenAlex
- W2013161201
- Cited by
- 1,666
- References
- 4
- FWCI
- 7.95
- Type
- journal article
- Language
- en
- Open access
- closed
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- CoChat. (2026). Citation check: Putting Consumer Experience Back into Consumer Research: The Philosophy and Method of Existential-Phenomenology. https://app.cochat.ai/papers/10.1086/209203
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- Thompson, C. J., Locander, W. B., & Pollio, H. R. (1989). Putting Consumer Experience Back into Consumer Research: The Philosophy and Method of Existential-Phenomenology. Journal of Consumer Research. https://doi.org/10.1086/209203
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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
