Social Workers in Israel: Daily Stressors, Work Benefits, Burnout and Well-Being
Abstract
In this article, we report findings pertaining to connections between social workers’ exposure to daily stressors, the work benefits they receive, their levels of burnout and their well-being. We examined (i) the associations between social workers’ perceived exposure to daily stressors and their well-being; (ii) the mediating effect of burnout on these associations; and (iii) the moderating effect of extrinsic and intrinsic work benefits on the relationships between perceived exposure to daily stressors and burnout. Participants were 486 social workers, working in various organisations and with diverse populations in Israel. Of the various findings, two are of particular interest. One is that workers’ depersonalisation of their clients mediated the relationship between the workers’ exposure to daily stressors and their psychological distress. The other is that neither intrinsic nor extrinsic work benefits weakened the association between workers’ exposure to daily stressors and their burnout, in terms of personal accomplishment. On the contrary, high benefits of either kind strengthened this association. These unexpected findings are discussed within the frameworks of relationships between service users and service providers and of Wilensky’s compensatory theory. While this study was based in Israel, its conclusions bear relevance to social workers in other countries as well.
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Social worker stress and burnout is linked to poor job performance, reduced organisational commitment, productivity, increased training costs, disruption of services, increased sick days, and turnover.
“On a macro level, social worker stress and burnout has been linked to poor job performance, reduced organisational commitment (Savaya et al., 2021), productivity, increased training costs and disruption of services, increased employee sick days, and turnover (Ravalier et al., 2021).”
From Testing Mindfulness Mechanisms of Action on the Stress and Burnout of Social Workers (2024) · cites this paper as Savaya et al., 2021
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- Authors
- Savaya, R., Levin, L., & Roziner, I.
- Affiliations
- Tel Aviv University (IL)
- Corresponding author
- Savaya, Riki
- Venue
- The British Journal of Social Work
- Publisher
- Oxford University Press (OUP)
- Published
- 2020-08-04
- Volume
- 51
- Issue
- 1
- Pages
- 318-339
- ISSN
- 0045-3102 (ISSN-L)
- 1468-263X
- OpenAlex
- W3047955688
- Cited by
- 20
- References
- 81
- Citations by year
- 2026: 2 · 2025: 2 · 2024: 5 · 2023: 3 · 2022: 5 · 2021: 3
- FWCI
- 3.01
- Type
- journal article
- Language
- en
- Open access
- closed
- Licence
- academic.oup.com/journals/pages/open_access/funder_policies/chorus/standard_publication_model (vor)
- Locations
- The British Journal of Social Work (publishedVersion)
- Topics
- Social Sciences › Psychology › Social Psychology › Stress and Burnout Research
- Social Sciences › Public Administration › Social Work Education and Practice
- Health Sciences › Health Professions › Occupational Therapy › Occupational Health and Burnout
- Keywords
- social workers, daily hassles, burnout, well-being, work benefits, extrinsic rewards, intrinsic rewards, depersonalization, psychological distress, personal accomplishment, occupational stress
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