Cited by 20Stress and Burnout ResearchSocial Work Education and PracticeOccupational Health and Burnout

Social Workers in Israel: Daily Stressors, Work Benefits, Burnout and Well-Being

Savaya, Riki, Levin, Lia, Roziner, Ilan·2021·The British Journal of Social Work

Abstract

In this article, we report findings pertaining to connections between social workers’ exposure to daily stressors, the work benefits they receive, their levels of burnout and their well-being. We examined (i) the associations between social workers’ perceived exposure to daily stressors and their well-being; (ii) the mediating effect of burnout on these associations; and (iii) the moderating effect of extrinsic and intrinsic work benefits on the relationships between perceived exposure to daily stressors and burnout. Participants were 486 social workers, working in various organisations and with diverse populations in Israel. Of the various findings, two are of particular interest. One is that workers’ depersonalisation of their clients mediated the relationship between the workers’ exposure to daily stressors and their psychological distress. The other is that neither intrinsic nor extrinsic work benefits weakened the association between workers’ exposure to daily stressors and their burnout, in terms of personal accomplishment. On the contrary, high benefits of either kind strengthened this association. These unexpected findings are discussed within the frameworks of relationships between service users and service providers and of Wilensky’s compensatory theory. While this study was based in Israel, its conclusions bear relevance to social workers in other countries as well.

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Registry

Crossref · 10.1093/bjsw/bcaa087

Cites

79 of 79 references verified0 citation errors · 0 not checkable

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  • Social worker stress and burnout is linked to poor job performance, reduced organisational commitment, productivity, increased training costs, disruption of services, increased sick days, and turnover.

    “On a macro level, social worker stress and burnout has been linked to poor job performance, reduced organisational commitment (Savaya et al., 2021), productivity, increased training costs and disruption of services, increased employee sick days, and turnover (Ravalier et al., 2021).”

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Authors
Savaya, R., Levin, L., & Roziner, I.
Affiliations
Tel Aviv University (IL)
Corresponding author
Savaya, Riki
Venue
The British Journal of Social Work
Published
2020-08-04
Volume
51
Issue
1
Pages
318-339
ISSN
  • 0045-3102 (ISSN-L)
  • 1468-263X
OpenAlex
W3047955688
Cited by
20
References
81
Citations by year
2026: 2 · 2025: 2 · 2024: 5 · 2023: 3 · 2022: 5 · 2021: 3
FWCI
3.01
Type
journal article
Language
en
Open access
closed
Locations
The British Journal of Social Work (publishedVersion)
Topics
  • Social Sciences › Psychology › Social Psychology › Stress and Burnout Research
  • Social Sciences › Public Administration › Social Work Education and Practice
  • Health Sciences › Health Professions › Occupational Therapy › Occupational Health and Burnout
Keywords
social workers, daily hassles, burnout, well-being, work benefits, extrinsic rewards, intrinsic rewards, depersonalization, psychological distress, personal accomplishment, occupational stress

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